Companies Use Procurement Strategies

Based on data from 215 respondents, 67% of companies save on travel when using procurement strategies. Additional findings show 83% of companies do not expect their travelers to travel less in the future, 62% are considering procurement activities for 5-15% travel savings and 67% credited procurement activities with creating savings over the past year. Also, 53% are using preferred suppliers, 51% are applying demand management principles and 73% of companies measuring KPIs tracked airline service success. American Express Business Travel has released these findings, the organization’s second annual “Strategic Sourcery” procurement practices survey, in conjunction with Business Travel News.

Details

VeriFone Inks Tim Hortons & Carrabba’s

Last year, VeriFone inked a deal to provide Tim Hortons with 7,500 of its “Vx 570” payment terminals, the EMV-ready “SC 5000” PINpads for credit and “QuickPay Tim Card” payments at all store locations in the U.S. and Canada. In the Tim Hortons deal, the roll-out began Feb 15th, with approximately 1,000 “Vx 570” systems deployed at 375 stores to date; the Canadian deployment throughout more than 2,100 stores began last summer. The Interac-certified “Vx 570” is PCI PED-approved, has “EMV Level 1” and “Level 2 Type” approval and is RoHS-compliant. There are more than 2,750 Tim Hortons stores across Canada, and over 350 locations in the U.S. VeriFone also signed a deal with Carrabba’s Italian Grill for its “ON THE SPOT” payment system. “ON THE SPOT” has two main platforms: the “Vx 670” for at-the-table, carside or point-of-delivery payment for full-service family, casual and fine dining restaurants; and the “QX720” for use at drive-thru windows. There are currently 236 Carrabba’s Italian Grill locations around the country.

Details

Givex Lands the McAlister’s Deli Card

MS-based McAlister Deli has completed the conversion of its gift card system to Givex. In addition to real-time gift card transaction processing, McAlister’s Deli will benefit from a full range of support services, including fund settlement between franchisees and corporate locations, online program administration and reporting, card production and marketing, and more.Givex is a global provider of closed loop card technologies including gift, loyalty and other stored value programs. Merchants can easily convert over to Givex without disrupting gift card redemption and other functionality.

Details

TSYS Hires BofA Merchant Services Exec

TSYS Acquiring Solutions has appointed David E. Wood, previously with Bank of America, as COO. Wood served as a senior executive with Bank of America for the past 15 years and was most recently responsible for its BA Merchant Services operations in Louisville, Ky. BA Merchant Services was recently ranked as the second largest merchant acquirer in the United States. Prior to Wood’s tenure with Bank of America, he held management positions in operations with Bank One. He holds a bachelor’s degree in business administration from Hardin Simmons University.

Details

ORCC Survey Shows Consumers Tapping Savings

Online Resources Corporation have released the results of its second survey of U.S. households and how their bill payment patterns are being affected by ongoing economic softness. Key findings of the survey include 52% of households report that it is harder to meet their financial obligations, an increase from 43% six months ago with more than half of households reported taking money out of savings, including retirement accounts, to pay for necessary living expenses or their household bills. While credit cards continue to have the highest reported delinquency rate, mortgage and utility delinquency rates have increased significantly in the past six months and 14% of households with an income greater than $100,000 reported being delinquent and a sizeable portion of households are severely delinquent with 14% reported having at least one bill 90 days or more overdue, with credit cards having the highest percentage of severe delinquency.

Details

The Conference Board Index Edges Up

The Conference Board has released the “Composite Index of Leading Economic Indicators” which reports an 0.1% increase in April, following a 0.1% increase in March, and a -0.3% decline in February. The leading index increased for the second straight month in April. In April, the six-month rate of decline in the leading index slowed to -1.2$% (a -2.3% annual rate), from – 2.4% (a -4.7% annual rate) from July 2007 to January 2008. Six of the ten indicators that make up the leading index increased in April. The positive contributors were stock prices, interest rate spread, building permits, average weekly initial claims for unemployment insurance (inverted), index of supplier deliveries (vendor performance) and manufacturers’ new orders for consumer goods and materials. The negative contributors were index of consumer expectations, average weekly manufacturing hours, and manufacturers’ new orders for nondefense capital goods.

Details

Givex Introduces the SKU Loyalty Program

Card management technology provider Givex has launched its SKU (Stock Keeping Unit) Loyalty Program. Merchants can reward customers for purchasing specific products or services. Givex merchants who subscribe to this service can tie point rewards or discounts to the purchase of specific SKUs. Merchants specify the SKUs to be included in the program and the corresponding rewards. They will be able to manage these settings using a secure online interface. Whenever a loyalty card holder makes a purchase, the Givex database automatically checks for relevant SKUs and applies their associated rewards, allowing merchants to focus on the customer experience. The flexible Givex system can be further customized with promotional rules, such as providing bonus points if the SKU was purchased on a particular day of the week.

Details

Experian Launches a Biz Monitoring Service

Experian has launched its “Account Monitoring Service” for business clients. Some of the enhanced triggers include score changes, payment behavior changes, public record filings, including bankruptcy, liens and judgments, collection filings, changes in key payment ratios, delinquent accounts and inquiries The “Account Monitoring Service” is available to clients in three convenient delivery methods, including batch, Web service or through its new software interface, “Portfolio Alert Advisor”. The new software provides enhanced filtering capabilities to view and process alerts in a prioritized list that can be expanded to provide specific details about each event or change. “Portfolio Alert Advisor” also improves the account management process by providing a multiuser, workflow-driven environment that helps reduce labor costs and time spent managing individual accounts.

Details

BMO AIR MILES

The BMO Bank of Montreal has designed its reward program to allow points
collectors to earn points faster for redemption on over 800 merchandise
items through its partnership with AIR MILES. First introduced in 1992,
the BMO Bank of Montreal rewards program has rewarded customers a total
miles equivalent to that of more than 250,000 round-trip flights across
Canada, 67,500 trips to Australia from Ontario and 621,000 Apple iPod
Shuffles. Through sponsorship of more than 100 brand name coalitions and
10,000 retail/service outlets, customers can redeem points for such
things as air travel, merchandise and services of various sorts. Among
the most popular redemption items is the Uniden 5.8 Ghz Cordless Dual
Handset Call ID – Charcoal, the Black & Decker 7.2 Volt Wet/Dry
Dustbuster, Uniden 5.8 Ghz Cordless/Corded Combo, the Rival Crockpot
5.6L Chrome/Black Stoneware, the Coby Digital AM/FM Alarm Clock Radio
with Built-In Projector, the Canon SD600 6.0MP Digital Camera, the
Motorola 5.8 Ghz Digital Cordless Phone, Cuisinart(R) Brew Central
14-Cup Coffeemaker, Canon A430 4MP Digital Camera – Red and the Bissell
Power Trak Revolution.

Details

CAIXA & DIEBOLD

Diebold has signed agreements for a sales order of more than 9,600 ATMs
with Caixa Economica Federal of Brazil with, among the largest single
ATM sales-order volumes in history. The Diebold “ATM 4500” ATMs will be
integrated with the institution’s existing fleet 19,000 ATMs currently
in operation and include such security features as anti-skimming
technology with monitoring sensors for dip card reader, keyboard, an LCD
display and electronic access control. This agreement is being
implemented with the intention of positioning Caixa to benefit from
greater operational efficiencies and profitability, which has over 32
million accounts totaling a volume of U.S. $170 billion, while Diebold
integrated self-service provider employs over 17,000 associates with
representation in 90 countries.

Details

AXIOM

American Express has announced its intention to introduce its “AXIOM”
business travel management solution to the United Kingdom market.
Providing clients with Web 2.0 technology, the “AXIOM” intelligent
online marketplace is powered by Rearden Commerce and will provide
British consumers with travel services before 2009 after a successful
run in the US. Providing inventory from over 135,000
suppliers, the AmEx Intelligent Online Marketplace provides businesses
with control over unmanaged expenses, which account for 49% of travel
costs, and allows managers to maximize negotiated savings from
merchants. For travelers, “AXIOM” provides convenience with a searching,
purchasing and management solution while providing suppliers with access
to AmEx clients and opportunities to make customized offers to
corporations.

Details

eBay Introduces PayPal Pay Later

eBay buyers can now take advantage of no payments for 90 days with “PayPal Pay Later” for purchases between $50 to $199. Sellers also benefit through increased sales and higher selling prices. According to a study commissioned by PayPal, 56% of PayPal users are more likely to purchase from a merchant if a PayPal deferred payment option is available. Pay Later purchases are the same as regular PayPal purchases: the sellers are paid quickly, and standard PayPal fees apply. Sellers who accept PayPal on eBay will automatically offer the Pay Later payment option. Buyers can use Pay Later even if they don’t have a PayPal account. The streamlined application can be completed in 30 seconds and provides a buyer with instant access to credit.

Details