When does “Cyber Monday” happen this year? In the past it has been designated as the Monday following Thanksgiving. However, MasterCard says transaction data for historical holiday online shopping data show that “Cyber Monday” fell on December 11th last year and December 5th in 2005. With Thanksgiving falling early this year on November 22nd, this year’s “Cyber Monday” will likely be nearly three weeks later on December 10th. MasterCard noted that on average, consumers who plan to shop on the Web intend to make 40% of their purchases online, spending $253. Meanwhile, Retail Decisions predicts that online purchasing activity will peak for major retailers on December 10th, between 1:00PM and 2:00PM EST. KY-based Lexmark released a survey that shows seven out of 10 consumers will do at least some of their shopping online and even more will research products online before heading to the store. Boston-based SmartBargains predicts the Monday following Thanksgiving will top retail sales growth for the third straight year in a row as the busiest single day in retail e-commerce history.Details
KashFlow has unveiled its accounting software allowing for SMEs to
collect money through credit/debit card payment from debtors over the
phone. With SecureHosting Internet payment service provider, the software
solution handles payment processing from the payer’s credit or debit
the collecting company’s accounting department, from start to finish. The
accounting solution is self-explanatory for new users and is manageable sans
software training or an accounting background. KashFlow has been awarded
the 2007 Sift Media award, determined by customer feedback, and the 2007
Software Satisfaction Awards for “Best Web-Hosted Accounts”.
Bank of America has named David J.Rudis, previously a President at LaSalle Bank, as Checking & Debit Product executive. Rudis will have national, end- to-end responsibility for checking and debit product strategy, management and integration. This position includes accountability for developing and monitoring products and services to continually meet customers’ changing needs. As market president, Rudis will provide business, civic and philanthropic leadership for Bank of America in Chicago and throughout Illinois. He will work to strengthen communication and integration among the company’s local business lines, continuously improve customer experience, grow revenue in the state and enhance Bank of America’s presence in the community.Details
Ticketmaster has introduced a Gift Card offering, available in
from $25 to $250, for redemption with ticket purchases throughout the
United States and Canada. With the Gift Card, consumers can make ticket
purchases online, over the phone, at retail outlets and at venue box offices
and have no expiry dates. Cross-border purchases will be adjusted for
appropriately to account for the exchange rate. Ticketmaster operates in 20
different markets around the world for its 9,000 clients through nearly
retail outlets and 20 call centers. The company sold 128 million tickets
for over $7 billion.
AEON Credit Services is projecting a profit of RM30.5 million and
a revenue of RM157.5 million for the 2007 fiscal year. Since 2001 alone,
the company has realized a 67% compounded growth in revenue while
2006 net profit was RM19.7 million. When listed on the main board in
December, AEON will have a capital of RM60 million, will be offering
22 million shares for RM2.50 each and expects to raise RM55 million.
With these funds, the company plans on investing in assets and paying
down bank loans.
Hypercom has signed a worldwide licensing agreement with Global Payments. The deal includes a license for Hypercom’s “SmartPayments” software products as key technology components of its host electronic transaction processing platform. The “SmartPayments Solution” suite is an electronic payment processing solution for PC-based cash registers and consists of “SmartPayments Client” and “SmartPayments Server.” The “SPC” runs on PCs and serves as a conduit between PIN-Pads and multi-lane terminals and the “SPS.” The license will facilitate Global Payments’ ability to expand quickly in several key markets by providing an infrastructure and total solution that supports retail multi-lane, mobile commerce, IP terminals, an e-commerce virtual terminal solution for card not present, and card present transactions including debit.Details
TNB Card Services has added Houston-based Energy Capital CU Generations CU of Olympia, Washington to its processing business. The 15,000 member Energy Capital CU serves employees and family members of Exxon Mobil Corporation with $116 in assets. Generation services. 4,000 members and holds assets of $24 million. TNB Card Services provides electronic payments processing and is an agent issuing solution for credit unions nationwide.Details
GA-based AirDefense has released results from its “2007 Retail Shopping Wireless Security Survey” reveals that of the more than 2,500 wireless devices such as laptops, hand-helds, and barcode scanners in use by retailers, 85% of the devices could have been compromised or risk stolen data. Consequences of the wireless security vulnerabilities are difficult to quantify. However, unauthorized individuals with a desire to steal consumer information or retailer data are likely to look for the weakest link in the network, such as misconfigured access points. Some of the networks that were discovered were fresh out of the box, using default configurations and SSID (Service Set Identification), such as retail wireless, POS WIFI, or store#1234. This sends out a signal to someone with a desire to commit fraud that nothing has been changed on these devices and the entire wireless network. Data leakage occurs when companies add wireless functionality onto an existing wired network. Point-of-sale information on products and possibly consumer credit card information can leak onto the wireless airwaves and be stolen. The most common data security lapses involved mis-configured access points that open backdoors to data. On several occasions, larger retailers had configured access points to work with WPA but had not switched off WEP, the weakest wireless security protocol. In addition, many retailers use their store name in the SSID, the name assigned by the equipment vendor to the wireless network during installation giving away a retailer’s identity. SSID’s can easily be reconfigured but often times are not.Details
The Members Group has announced MI-based CASE CU, NM-based First Financial CU, CA-based First Future CU, Kansas State University FCU, IA-based Lennox Employees CU and Members 1st Community CU and CO-based Public Service Employees CU will be offering VISA-branded “ATIRAgift cards” to their memberships this holiday season. TMG launched the ATIRAgift card product in 2005 to meet the growing demand of the prepaid market for credit unions. It is a part of the larger “ATIRA” prepaid product that includes reloadable solutions such as the “ATIRApay” card. Currently, 55 credit unions representing 362 branches offer ATIRAgift cards.Details
About seven out of ten consumers in France would consider moving their bank account if their bank’s ATMs were repeatedly faulty or “Sur Commande.” By contrast, the research showed that only 38% of British consumers would switch banks over “Out of Order” or “Out of Cash” ATMs.
The study by ICM Research in the UK and ForumEtudes in France for Level Four Software also reveals that in France, some banks impose additional fees for withdrawing funds from their competitors’ ATMs which customers would be forced to use if their own bank’s ATM was not functioning. This contrasts with the UK where banks do not pass these fees onto the customer. As the range of transactions available in France is ever increasing beyond simple cash dispensing and as more and more consumers are adopting enhanced self-service functionality, additional transactions such as bill pay are not normally available from
different bank’s ATMs, causing a more acute disruption to customer service if the ATM is out of service. The statistics revealing potential customer disloyalty are particularly surprising in France given the administrative effort required to change banks, although it clearly highlights how customers are placing more and more emphasis on both cash delivery and the additional range of services that banks offer at the ATM.
Another card firm has jumped on the factoring bandwagon. TN-based Innovative Processing Solutions, a provider of prepaid card solutions under the “Transcard” brand, has launched FactorLane.com as an online factoring solution for small to mid-sized businesses. The new subsidiary will be based in Dallas. The Company says research shows that small and mid-sized companies take an average of 34.8 days to pay their invoices, while large companies are averaging as high as 67 days. IPS processes over $960 million in electronic transactions annually and expects to reach $1.2 billion in 2007. Crown Financial Services introduced “Working Capital to Grow Your Business” in August, which enables merchants to tap into cash advances based on credit card receivables. (CF Library 8/2/07)Details