ForeningsSparbanken Deploys Digipass 260

ForeningsSparbanken has placed an order of over 400,000 units of
VASCO’s “Digipass 260” in order to offer its retail customers secure
Internet and phone banking. VASCO says recent fraud attempts have abundantly proven that the use of static passwords is unsafe in an Internet banking environment. ForeningsSparbanken has about 4.3 million
private customers in Sweden and 4 million in the Baltic States. Today,
ForeningsSparbanken is Sweden’s largest Internet bank, with
approximately 1.6 million customers, and Sweden’s largest telephone
banking application, with over 2 million end-users. Recently,
ForeningsSparbanken has started an application for physically disabled
and visually challenged customers, including VASCO’s “Digipass 300 Comfort.”

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Fair Issac & Experian Launch ActiView

Fair Isaac and Experian have teamed to launch a new data delivery and decisioning service that combines Experian’s “Notification Services” with Fair Isaac’s “TRIAD.” With the “ActiView” service, monitored accounts are “triggered” by one or more events that indicate the need for action, such as the serious delinquency of a tradeline or the opening of a new tradeline. When a customer’s account is triggered, a notification is generated and sent to the lender’s “TRIAD” customer account management system through the “ActiView” service along with additional data, such as a refreshed “FICO” score. The information is then applied by the system’s strategic decisioning capabilities to refine customer treatments and immediately implement the most appropriate account actions — such as changing credit lines or cross-selling to existing customers.

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CO-OP Network Unveils ATMContent Manager

CO-OP Network has introduced “ATMContent Manager,” a new remote ATM graphics service to member credit unions. The new service enables users to build and download customized ATM screen presentations, which provide credit unions with direct remote control of the screen graphics on their ATM fleet. Credit Unions can promote special offers and services to reinforce their marketing efforts. By using the system, they can control aspects of implementing ATM screen changes, which eliminates the need for costly onsite visits, development and long lead times. CO-OP Network is the top credit union EFT network in the U.S. Financial services industry with over 1,700 credit union members, 19,000 surcharge-free ATMs, 80 million monthly transactions, and 19 million cardholders.

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Netifice & IP Merchant Solutions Partner

Atlanta-based Netifice Communications and IP Merchant Solutions have teamed to launch an integrated platform for credit card processing via a fully redundant, scalable VPN infrastructure. With the new platform, customers will be able to lower costs associated with credit card transactions up to 30% as well as reduce the time it takes to make a transaction from 15 seconds to 2 seconds. This ultimately decreases wait time and increases the amount of transactions that can be made. Netifice Communications provides flexible IP VPN solutions, which help businesses lower their costs and increase the deployment of enterprise applications and communication systems. IP Merchant Solutions offers a range of products that use an IP based Wide Area Network for delivery. The products are made to cut down costs and improve functionality and remote management.

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UK National Study on Identity Fraud Underway

The U.K. “National Study on Identity Fraud” is officially underway. ID
Analytics Limited will lead and conduct the research in partnership with
five of the six largest banks, three of the four largest mobile
operators, five of the seven largest credit card issuers and two of the
largest online and offline retail consumer finance companies in the U.K.
A team of industry leaders from ID Analytics comprising analytic
scientists, software and security resources is now beginning to analyze
key identity elements from the UK ID Network. In its research, the team
is identifying patterns, practices and activities indicative of identity
fraud. Based on its findings, the team will build new solutions for
fraud prevention that will be customized to the needs of the U.K.
market. In 2003, ID Analytics, the U.S. parent of ID Analytics Limited
led a similar research effort in the U.S. which helped form the basis of
the ID Network, the United States’ first and only real-time national
system developed exclusively to manage identity risk.

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NFC Payment Trials Produce Solid Results

A new study has found that contactless payments trials, using near-field communications technologies, have produced 20% more purchases, and a 20%+ lift in value per transaction compared to traditional credit cards. However, the study by ABI Research cautions that contactless payments based on NFC can’t take off until payment infrastructure is there in the marketplace. The recent joint announcement by Philips and ViVOtech of a partnership marrying Philips’ near-field communications technologies with ViVOtech’s readers and processing software, takes contactless payment one big step closer to reality. ABI says real deployment of contactless NFC-based payment systems must be made as easy as possible for merchants, keeping disruptive upgrades of their existing charge systems to a minimum.

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Virginia Renews Official Payments Services

Official Payments has signed a two-year contract extension with Virginia to enable residents and businesses to pay a variety of taxes electronically including the use of credit cards. The extension enables Virginia taxpayers to pay individual income and estimated taxes and notice of assessments and business bills using the Internet, telephone, or credit card through September 2006. Official Payments Corp., a wholly owned subsidiary of Tier Technologies, Inc., provides the IRS, 24 states, Washington D.C., and over 1,500 local government clients across the nation with electronic payment services. Netifice & IP Merchant Solutions

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AmEx U.S. Volume Slows as Expenses Rise

American Express Travel Related Services reported third quarter net income of $726 million, compared to $732 million in the previous quarter, and $606 million one-year ago. Charge volume for 3Q/04 in the U.S. increased 14% year-over-year, compared to 17% for the prior quarter, 19% for the first quarter, and a 14% for 3Q/03. AmEx says marketing, promotion, rewards, and cardholder services expenses increased 28% over the year-ago period. The steep rise was due to a higher redemption rate, increased cardholder loyalty program participation, and the general increase in volume. The issuer added 600,000 net new cardholders in the third quarter for the U.S., compared to 400,000 in 2Q/04, and 500,000 in 3Q/03. Worldwide, AmEx had $45.6 billion in card loans, an 8.2% increase over 3Q/03. Worldwide delinquency was 2.5% for 3Q/04, compared to 2.8% one-year ago. Worldwide net charge-offs were 4.1% for the third quarter, compared to 5.1% for 3Q/03. For complete details on AmEx’s third quarter performance as well as prior quarters, visit CardData ([www.carddata.com][1]).

American Express U.S. Card Portfolio Snapshot
3Q/04 2Q/04 1Q/04 4Q/03 3Q/03 Ann Chng
Volume $75.6b 75.7 70.1 72.3b 66.3b +14.0%
Cards 38.0m 37.4m 37.0m 36.4m 35.9m + 5.8%
Source: CardData (www.carddata.com)

[1]: http://www.carddata.com

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Intersections’ Pre-Tax Income Nearly Doubles

VA-based Intersections, a provider of identity theft protection and credit management services to consumers via credit card issuers, reported that revenues for the third quarter of $38.5 million were up slightly from 3Q/03. However, pretax income was $5.6 million for the quarter, compared to $3.0 million for the third quarter of 2003. Subscription revenue, which excludes transactional sales, increased 17.4%. Total subscribers increased to approximately 2.6 million as of September 30th, from approximately 2.1 million as of September 30, 2003. Intersections currently provides its services to more than 2.5 million subscribers in the U.S. and Canada. For complete details on Intersections’ third quarter performance, visit CardData ([www.carddata.com][1]).

[1]: http://www.carddata.com

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Alliance & Leicester Deploys S1 Software

Alliance & Leicester Commercial Bank has selected S1 Corporation to deploy its next-generation commercial e-banking solution. The S1 Corporate Banking solution will enable Alliance & Leicester to
replace its multiple existing applications with a single, best-of-breed
solution for all its corporate and small to mid-sized commercial
customers. S1 Corporate Banking also offers an integrated service that
will grow with the bank as it offers more online services and as the
adoption of e-banking continues to grow strongly in the U.K. Alliance & Leicester Commercial Bank has $91 billion in assets and 250,000 business and corporate customers.

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Coinstar Machines Blanket Every State

Loose change specialist, Coinstar, has added self-service machines in North and South Dakota, giving it a presence in every state and more than 11,000 coin-counting machines in the United States, Canada, and the United Kingdom. In over 245 million transactions, Coinstar has counted over $8.5 million in change. The latest installations in North and South Dakota offer self-service coin counting along with pay-as-you-go products such as a prepaid MasterCard(R) and prepaid wireless airtime. People who use the Coinstar machine can also donate their change to several non-profit organizations. Coinstar, Inc. offers a range of products and services associated with coin counting, electronic payment solutions, and entertainment services at over 44,000 retail locations.

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MC Europe Merchants & Acquirers Initiative

MasterCard Europe has introduced a new initiative for the merchant and acquiring community. The new initiative includes the publication of MasterCard intra-European MIF rates, the launch of a dedicated merchant Web site, and, publication of a new merchant “Rules Manual.” To spearhead this new initiative, Brian Moore has been appointed to head up merchant strategy for the MasterCard Europe region.
Brian was previously MasterCard Europe SVP and general manager for the UK.

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