APAC Customer Services this week announced that Paul Liska has resigned from the Board of Directors. APAC Customer Services, Inc. is a leading provider of customer interaction solutions for market leaders in communications, financial services, insurance, healthcare, logistics and travel and hospitality.Details
Fair Isaac announced the closing of its acquisition of London Bridge Software Holdings plc. In April, Fair Isaac announced it was acquiring London Bridge Software for about $299 million. London Bridge has more than 1,600 clients worldwide and provides a comprehensive portfolio of software and e-Commerce solutions including customer and enterprise management software, banking software, and credit management software. Fair Isaac intends to incorporate London Bridge’s core expertise and leading software and systems for collections and recovery into a solutions portfolio that already includes the industry-standard platforms for account management and fraud detection. Fair Isaac believes it can leverage London Bridge’s installed base of customers for collections and recovery to deliver collections-focused scoring solutions, giving businesses access to customer decision strategies powered and influenced by analytics at the critical revenue recovery stage.Details
VISA has launched its first magic minute sweepstakes in Singapore. The “Win What You Buy” cardholder shopping program will run between May 26th and August 15th or until S$500,000 is redeemed. If the computerized date and time stamp on the cardholder’s charge slip match the day’s selected “magic minute”, the cardholder just needs to present the VISA charge slip to “Win What You Buy” redemption counter within the designated period, whatever the purchase is will be free of charge. The amount will be credited to the cardholder’s VISA card account and shown on the next statement. There is no minimum purchase amount required or lucky draw involved. VISA is also running a similar “Win What You Buy” promotion at Changi Airport May 28th to June 25th in conjunction with the Civil Aviation Authority of Singapore.Details
MasterCard Europe has added a new offering for its small business cardholders as part of its “Working in Europe” program. The anti-virus software, BitDefender Professiona, is being offered as a free one year license to MasterCard small business card holders through MasterCard members. The offer has gone live, first in Belgium through KBC who are currently rolling-out the software as part of their small business programme. Plans are already underway to extend the offering to MasterCard business card holders across Europe, most notably in Spain, Italy, Poland and Hungary.
“BitDefender Professional” is offered through SOFTWIN srl of Romania. Currently priced at EUR 39.95 across all European markets, “BitDefender Professional” offers one of the most respected anti-virus and firewall software packages available in the world.
VISA International has inked an exclusive partnership agreement with the Tourism Authority of Thailand to offer all cardholders extra benefits and perks when visiting Thailand.
Between 1 June and 31 July 2004, overseas and domestic shoppers using VISA cards at retail shops participating in the “Amazing Thailand Grand Sale” will enjoy special offers and discounts and will be also entitled to participate in a lucky draw offering prizes worth Bht10 million. Prizes include travel packages to the “Olympic Games” in Athens of which VISA is a global key sponsor and also the exclusive payment card, tickets to Disney live performances, domestic travel packages within Thailand, and other VISA premiums and shopping
vouchers. In the two-year period from 2002 to 2003, VISA’s overseas cardholders spent a total of US$486 million in Thailand during the two-month “Amazing Thailand Grand Sale” campaign, representing a 20% increase or US$90 million more than the same period during the previous two years. VISA has around 150,000 merchant locations in Thailand.
ActivCard has hired Ben Barnes as Chief Executive Officer, effective May 31st. Barnes previously served as President and CEO of Intraspect Software, a privately held, leading provider of enterprise software solutions that enable internal and external collaboration, and content management. ActivCard is a global provider of strong authentication and trusted digital identity solutions for secure remote access, single sign-on and enterprise access cards.Details
Ernex, a provider of real-time loyalty and stored-value gift card programs, has hired Michael Gilhespy as Regional Sales Director. Gilhespy is a veteran of the loyalty and gift card industry, with more than four years experience. Previously, he was Director of Business Development with Stored Value Systems, and prior to that held positions in sales and marketing with a focus on the retail industry. Ernex is a division of Moneris Solutions Corporation.Details
Credit card losses for April declined nearly 4% compared to one-year ago, and more than 27% compared to December’s record losses of $21.8 million. Banks reported total loses of $15.9 million for April compared to $16.3 million in the previous month, and $16.5 million one-year ago. According to the Monetary Authority of Singapore, credit card balances of $2.5 billion, were up more than 4% since April 2003. Charge volume rose 15.6% during the same period. Total card volume for April was $906.5 million, compared to $784.1 million one-year ago, during the peak of the SARS period. At the end of April there were 3,573,650 credit cardholders in the country, including 2,581,684 main cardholders, according to the MAS.Details
American Express Company has donated $750,000 for ten endangered historic sites to receive funding through WMF’s “World Monuments Watch” program. World Monuments Fund, an international organization with headquarters in New York City, has been preserving and safeguarding the historic, artistic, and architectural heritage of humankind. American Express is the founding sponsor of the World Monuments Watch Historic preservation has long been a priority of American Express, which, through its philanthropic program, supports initiatives to strengthen local communities and to nurture and develop tourism’s greatest assets: well-trained people, historic sites and parks, and cultural diversity.Details
BBVA and Repsol have teamed to launch the first MasterCard “Corporate Multi Card Fleet Card” in Europe. More than 100,000 “SOLRED MasterCard” cards are expected to be issued in the first year. The card is a double combination of payment and fleet card, aimed at professional and business people, who need to break down their fuel expenses for work purposes. The card is unique in Europe, its corporate multi card functionality enables different functions to be combined on the same piece of plastic. Cardholders have a MasterCard card that they can use in MasterCard’s global network and a card that can be used at any one of the Repsol Group’s 3,500 petrol stations in Spain (Repsol, Campsa and Petronor) to receive a 2% discount. Another key benefit includes a monthly statement showing their fuel purchases and VAT breakdown. Cardholders can track and control their fuel expenses online, using the BBVA Net, Uno-e.com, LÃnea BBVA or LÃnea Uno-e services. In addition, they receive accident insurance cover, and travel assistance services.Details