Gemplus Support Technology Labs has gone live with the first phase of the implementation of Onyx Software Corp.’s CRM solution. Although the initial rollout took place in Germany and France, Gemplus plans to eventually implement the Onyx CRM solution at 37 worldwide sites, including China, Singapore and the United States. Gemplus says Onyx was chosen as the system of choice because of its ability to offer a Web-based platform for the .NET solution. Gemplus also says the company needed a system to provide a holistic view of all customer support and service interactions, enabling each business unit to log and track support incidents. In addition, the software needed to be easy to tailor, easy to use and easy to understand for support personnel, as well as include the capability to use the secure Internet as a standardized data communication infrastructure.Details
BMO Bank of Montreal has signed a long-term agreement to continue its relationship with The Loyalty Group for the “AIR MILES Reward Program.”More than 60% of Canadian households actively
collect “AIR MILES” reward miles at more than 100 sponsors representing over 12,000 retail and service locations across Canada. “AIR MILES” reward miles can be redeemed for more than 300 different rewards, such
as travel, movie passes, entertainment attractions, and electronic merchandise. BMO has had a 10-year relationship with The Loyalty Group, an Alliance Data Systems subsidiary. BMO was an original sponsor in the program which began in 1992. Last year, BMO Bank of Montreal introduced a “Small Business Banking Program” featuring “AIR MILES” reward miles.
Dallas-based Fujitsu Transaction Solutions has partnered with MN-based Direct Source to market the recently introduced “iPAD” for wireless technology applications in large retail environments. Under other terms of the agreement, Direct Source, also will resell Fujitsu’s “TeamPad 7510” and “TeamPad 500” mobile devices for U.S. and Canadian retailers. Direct Source will add value by deploying solutions that include consulting, hardware and software integration, project management and wireless infrastructure services. Fujitsu’s iPAD, announced in January, is a Microsoft Windows CE .NET-based mobile device that integrates multiple technologies combining scanner, magnetic- and smart-card reader, keypad with encryption capabilities, even in-store telephony capability. The 11-oz iPAD features a bright, color touch-screen.Details
Tradera.com, Scandinavia’s largest Internet-based auction site, has integrated PayPal into its site. This is the first Swedish online auction site to offer PayPal’s secure payment method. Tradera generates over 50,000 transactions monthly. Tradera has over 115,000 active auctions and more than 217,000 members. PayPal has more than 17 million member accounts worldwide in 38 countries.Details
Bentley Communications it has signed a Letter of Intent to acquire GA-based Kryptosima, a firm engaged in the business of providing software and online Internet transaction delivery services that enable financial transactions via the Internet using ATM, debit and credit cards. Kryptosima was launched in January 2000 to develop new Internet payment methods. Kryptosima’s payment gateway service, payENKRYPT, is the first system designed to enable ATM card transactions over the Internet.Details
MasterCard International this morning announced a promotion to expand acceptance merchant locations in the USA for its “Maestro” PIN-based debit brand. The “Maestro” brand mark appears on more than 445 million cards worldwide and is accepted for purchases at over 6 million merchant terminals in 87 countries and territories and at more than 790,000 MasterCard/Maestro/Cirrus ATMs worldwide. From Sept. 1st through Nov. 30th, the Maestro acceptance promotion will target key shopping, travel, and entertainment destinations for traveling cardholders, including California, Florida, Georgia, Illinois, Massachusetts, Nevada, New York, and Washington. The centerpiece of the sales drive is an acquirer contest in which acquirer sales representatives will have an opportunity to win prizes for signing up the most new Maestro acceptance locations. The grand prize for the top salesperson overall is a new Saab 9-3 Sport Sedan. The top salesperson in each state will win a bonus prize: a $5,000 Maestro prepaid card. Qualified acceptance locations may be either existing debit PIN-capable merchants newly equipped to accept Maestro or those with newly installed PIN terminals that include Maestro acceptance.Details
Schlumberger has been selected as a supplier of middleware for the DoD’s “Common Access Card” smart card program. The contract calls for an estimated $9.3 million in purchases of Schlumberger’s “CACTUS” middleware, including software licenses, media and maintenance, to function with the CAC. However the three-year contract is authorized for up to $26 million in purchases. Smart cards rely on middleware, which is a specific, standards-compliant software and/or API which allows an application running on a computer device to communicate with the integrated circuit chip on the smart card to read, write and transfer objects such as digital certificates or employee identification data. Schlumberger a is the only CAC vendor to provide middleware for both the Linux and Microsoft Windows environmentsDetails
MN-based Chex Services has signed an agreement with a banking institution to issue stored value cards under the “Fastfunds” brand at 32 casinos nationwide. Chex services will primarily function as an independent marketing agent. The initial focus of the “Fastfunds” stored value card will be Chex clients utilizing check cashing and other cash access services at its full-service Financial Service Center locations in casinos and other gaming establishments throughout the United States. In addition, the Company plans to use these stored value cards in support of its recently announced agreement with Paymaster Jamaica Limited.Details
Credit card hologram manufacturer, American Bank Note Holographics, reported 2Q/02 revenues of $5.1 million, the same amount as comparable quarter in 2001. However net income for the quarter was $100,000, compared with net income of $200,000 for the second quarter of 2001. NY-based ABNH says the weakness in the U.S. and other economies has resulted in reduced volumes of transaction cards, and it expects this will continue to impact sales in this segment for the balance of this year. The company also noted that long evaluation and sales cycles continue to impact its short-term results. For complete details on ABNH’s 2Q/02 performance visit CardData ([www.carddata.com]).
Fair Isaac is sponsoring a new Lafferty Group White Paper highlighting global payment card fraud trends and technology solutions designed to mitigate fraud. This coincides with the recent completion of Fair Isaac’s merger with HNC Software, National Fraud Awareness Week and the 10th anniversary of the former HNC’s industry-leading Falcon Fraud Manager. Lafferty Group is expected to complete the “Global Payment Card Fraud” paper by Oct. 15, 2002.Details
MN-based Elan Financial Services announced Friday it has purchased the $14 million consumer credit card portfolio of NJ-based UnitedTrust Bank and both firms have entered into an agent bank program. UnitedTrust Bank will retain its brand on the credit card products, while working with Elan to market the cards to its customers and provide the support services for the card program.Details