Digital Insight Corp. ([http://www.digitalinsight.com]), a leading eFinance enabler, announced the conversion of American Airlines Federal Credit Union ([http://www.AACreditUnion.org]), Texas’ largest credit union, to Digital Insight’s AXIS Internet Banking and Bill Payment. Digital Insight was able to transfer bill pay users from AAFCU’s previous Internet banking system onto the AXIS platform, while retaining user registration and payee information.
The eighth largest credit union in the U.S., AAFCU also deployed AXIS Advanced Target Marketing, as well as several of the progressive features offered by Digital Insight, including Online Statements and Check Imaging.
“Digital Insight’s technology allows us to offer great service to our members,” said Carol Brown, Vice President of Member and Lending Services at 202,000-member AAFCU. “Entering registration and payment information is essential to using online bill payment; enabling this migration to occur without requiring members to re-key this information is a significant benefit.”
“As an inherently ‘sticky’ service, online bill payment is an important cornerstone of any Internet banking application,” said Lynn Busing, CheckFree’s executive vice president. “Financial institutions like AAFCU that migrate to Digital Insight’s AXIS platform can also benefit from CheckFree’s decades of online bill payment experience and dial-tone quality.”
“We’re in a new wave of Internet banking,” said Dale Walker, Digital Insight’s president and COO for Digital Insight. “Many financial institutions want to offer a better quality of service to their customer base. With the success of this type of conversion, we are making that transition as easy as possible.”
Digital Insight was able to extract the bill payment information from the previous provider’s CheckFree account, verify the data, and then populate its own CheckFree account. The result was a transfer of data so that AAFCU’s members did not have to re-register or re-enter their vital payee information. With this conversion, the members’ bill payment history was preserved as well.
“Combined with the training programs and customizable marketing materials that Digital Insight has offered us, we are prepared to bring many more members to online banking,” said Brown.
About Digital Insight
Digital Insight(TM) Corporation (Nasdaq: DGIN) ([http://www.digitalinsight.com]) is the preferred eFinance enabler for visionary financial institutions. Through its comprehensive portfolio of outsourced, Internet-based financial products and services built upon the company’s unique architecture, Digital Insight moves banks and credit unions Beyond Internet Banking(TM) to become the trusted transaction hub for their retail and commercial customers. Exclusively endorsed by the American Bankers Association(R) (ABA), and currently serving nearly 1400 financial institution clients nationwide, Digital Insight provides retail and commercial Internet banking, electronic bill payment and presentment, eCommerce portal technology, wireless channel delivery, advanced targeted marketing, website development and maintenance, as well as online and call center lending services. Each Digital Insight product and service reinforces the brands of its client financial institutions. Digital Insight. Beyond Internet Banking.(TM)