Major Issuers 1Q/01

Earlier indications of a sharp decline in first quarter receivables appears to have moderated among larger issuer. The average 1Q/01 decline among a sample of top issuers shows an average first quarter contraction of 3.4% compared to the fourth quarter according to CardData ([][1]).

Citibank $100.5 b $103.2 b -2.6%
First USA $ 64.0 b $ 67.0 b -4.5%
Fleet Boston $ 14.1 b $ 14.7 b -4.1%
Wachovia $ 7.7 b $ 8.1 b -4.9%
Frst Natl NE $ 3.7 b $ 3.7 b NC
Total $190.0 b $196.7 b -3.4%



EFTA Meeting

The Electronic Funds Transfer Association will convene its Electronic Commerce Payments Council on Wednesday, May 9 in Chicago to explore a variety of e-commerce payment models.

“E-commerce activity is exploding within the payments sector,” notes Kurt Helwig, EFTA executive director. “Participants in the business need to understand who the players are, who is offering viable business solutions, and whether these solutions offer solid value propositions for all stakeholders – consumers, merchants, processors, as well as financial institutions, networks and other third parties that are committing resources to bring these solutions to market.

“EFTA’s Electronic Commerce Payments Council offers a forum in which representatives from all sides of the business can explore their mutual needs,” he continues. “Participation in the Council offers a unique opportunity to shape the future of this dynamic field.”

Reflecting the inter-industry composition of EFTA’s membership and the need to share viewpoints across industry lines, a panel of e-merchants and e-merchant service providers will address E-commerce Payments: What Works, What Doesn’t and What’s Next.

Moderated by Steve Klebe, vice president of strategic alliances, payment and risk at CyberSource, the panel will include Catherine Genovese, vice president of operations at, Inc.; Mike Martinez, senior vice president and chief financial officer at Enable Systems, and Rene Pelegero, director of global payments at

Mr. Pelegero also serves as co-chair of the Council, with Paul Schmelzer, formerly of Star Systems, Inc. In addition to the merchant-focused panel, guest speakers will present three e-commerce solutions classified as Models I and II, according to classifications developed by the Advanced Payments Group, a subcommittee of EFTA’s Network Executives’ Council. Earlier this year the subcommittee released Online Debit on the Internet: Models and Guideline, providing an open technological and operating framework that encourages a variety of interoperable e-commerce solutions.

Speakers and their presentations include:

John Donovan, vice president of electronic commerce at Maestro International: The Maestro Electronic Commerce Solution

Kiran Gandhi, vice president, Mag-Tek, and Roger Applewhite, director, emerging payments practice, Benton International/Perot Systems: The Alliance – An Overview

Paul Tomasofsky, vice president, NYCE Corporation: SafeDebit–The Solution for PIN Debit on the Internet

At the conclusion of each presentation, Council members will evaluate the presenters’ e-commerce solutions based on earlier-established criteria, which include consumer and merchant acceptance, value propositions, authentication and security. Speakers will receive copies of Council members’ evaluations, providing the input and reactions of experts in a wide variety of fields. Council participation is limited to EFTA members, but the Association will welcome industry representatives as guests at the May 9 meeting. For information on attendance, contact Now approaching a quarter century of service, EFTA is a leading industry trade organization dedicated to the advancement of electronic payment systems and commerce. Members include financial institutions, processors, technology firms and virtually all shared ATM systems in the U.S. URL: [][1].



Fleet Palm

Fleet announced this morning wireless banking and bill paying capabilities for online customers who use Palm-compatible handheld devices. Customers of ‘Fleet HomeLink’ online banking can now use a PDA to view real-time banking balances, credit card accounts, and Quick & Reilly investment account balances and details, including the last ten transactions; schedule transfer of funds; pay bills to existing ‘HomeLink’ payees, review and delete scheduled bill payments and transfers; and receive ‘HomeLink’ alert messages. Fleet has 1.4 million ‘HomeLink’ customers or 36% of its bank card customer base.


Trintech Advisory Board

Trintech Group Plc, a leading provider of secure electronic payment infrastructure solutions for the real world, internet and wireless transactions, announced the appointment of Mr. Dennis Goggin and Mr. Paddy Byrne as Regional Directors representing Asia Pacific and Europe on the Advisory Board of Trintech Group Plc.

Mr. Goggin joins Trintech after nearly three decades of successful international banking assignments with Chase Manhattan. He previously served as President and CEO of VISA International/Asia Pacific Region. His extensive payment and card association experience will be invaluable to the Trintech team. In addition, he brings extensive Asia Pacific market knowledge as a result of his highly visible campaign to position Visa as the charge card and debit card leader in the Asia Pacific Region. In his Advisory Board role, Dennis will focus and concentrate Trintech on ePayment developments and progress in Asia Pacific.

Mr. Byrne joins Trintech after thirty years of banking, card and payment systems experience. He was the former Head of Payments, Credit Card, Electronic Business and Information Systems in Bank of Ireland for more than twenty years.

In addition, his external financial services roles have included Chairman of the Irish Payment Services Organization and Irish Banks Nominee on the European Payment Strategy Group. He also served on the VISA Advisory Board and the Europay Regional Board for a number of years. In his Advisory Board role, Paddy will focus on the dynamics in the European bank card market and the evolving security standards and protocols in the Region.

“Trintech is very fortunate to have two such highly regarded and well-respected executives joining the Advisory team,” said Cyril McGuire, Executive Chairman.

“The addition of Paddy and Dennis as Regional members of our Advisory Board comes at an important time in our global growth,” added McGuire. “Given the current state of the global economy, seasoned individuals with comprehensive payment knowledge of strategically important regions like Asia Pacific and Europe are very important to us as we move to solidify our global leadership position in online card payment, eCommerce and mCommerce product offerings.”

Commenting on the Advisory Board appointments Ed Jensen, Advisory Board Chairman said, “I am delighted to welcome Dennis and Paddy on board and am assured that their vision and payment industry knowledge will benefit Trintech in it’s mission to be the leading global provider of secure ePayment infrastructure solutions. Our Advisory Board is a dynamic and proactive group of payment specialists and I have no doubt that it will be further supported and enhanced by Dennis and Paddy’s appointments.”

About Trintech

Trintech is a leading provider of secure electronic payment infrastructure solutions for real world, Internet and wireless transactions. The company, founded in 1987, offers a complete range of payment software products for credit, debit, commercial and procurement card applications. Trintech’s secure product range is deployed in over 35 countries worldwide and covers the payment requirements of consumers, card issuing banks, merchant acquiring institutions, merchants, eMerchants, telcos, wireless operators, ISPs/CSPs, Portals and large corporations. The Group’s range of scalable, open systems architecture solutions for UNIX(R) and Windows NT(TM) platforms covers consumer, merchant and financial institution requirements for all card-based payments, including eCommerce and the emerging world of mCommerce.

Trintech can be reached on the Web at [][1]. Investor information can be found at [][2].



Providian Exec

Providian Financial Corporation, one of the country’s leading bankcard issuers, announced A. William (Bill) Wiggenhorn, president of Motorola University, will join Providian as executive vice president and chief human resources officer. Wiggenhorn will replace John H. Rogers, who is retiring June 15, 2001, after serving the company since 1989.

“Providian’s most important assets are our employees, and Bill shares that philosophy,” said Providian Chairman and CEO Shailesh J. Mehta. “He has developed an outstanding reputation in building superb training and education solutions for Motorola businesses, associates, as well as Motorola customers and suppliers worldwide. We are delighted to be able to use his expertise.”

Wiggenhorn, a member of the Board of Regents for the Providian Learning Institute, the Company’s advanced management training program, is a widely-recognized human resources and adult learning expert, having participated at a variety of nationally and international prominent events. He is currently Chairman of the Board of Educational Testing Services of Princeton, New Jersey and Co-Chairman of the National Commission on Technology and Adult Learning.

“We will all miss John Rogers,” added Mehta. “His intellect, wisdom and wit have added so much to Providian over the years. We wish him a very happy retirement.”

San Francisco-based Providian Financial ([][1]) is one of the leading providers of credit cards and deposit products to customers in the United States, and also offers credit cards and deposit products in the United Kingdom and in Argentina. Providian Financial was named one of America’s Most Admired Companies by a survey in Fortune magazine, one of the nation’s top financial institutions by U.S. Banker magazine, and one of the most technologically innovative companies by InformationWeek magazine. The Company has more than $32 billion in assets under management and over 17 million customers.



Gemplus Marketshare

Gemplus International S.A., a global provider of smart card solutions, has been named the undisputed leader in the smart card industry, according to the latest market survey conducted by Gartner Dataquest. Gemplus tops the smart card market with 35% market share for memory and micro-processor cards in 2000, 3% ahead of its nearest competitor. In all, the company shipped 623 million units last year, according to Gartner Dataquest estimates. Gemplus is even further ahead in the crucial microprocessor segment where it is 5% ahead of its closest rival.

This new study ratifies Gemplus’ long standing leadership in an industry that has experienced significant and rapid restructuring in the past year. Gemplus remains the world’s most prolific smart card solutions provider for telecommunications, financial services and e-business security offering integrated and tailor-made smart card-based systems.

![][1] “We are very proud to be recognized by a body as well respected as Gartner Dataquest as the leader in every segment of our industry,” said Antonio Perez, CEO of Gemplus International SA. “We will continue to develop our product offerings, software and services to better serve our clients and to reinforce our position. Our recent listing and strong financial position allow us to further our ambitions in a market, which in spite of the slow-down in mobile telephony, continues to experience significant growth.”

2000 was a record year for Gemplus with the highest revenue growth amongst the major players in the industry (57% up from 1999) demonstrating its strong business model, technological leadership and powerful market position. This research is published by Gartner Dataquest, the recognized leader in market intelligence for the hi-tech industry ([][2]).

About Gemplus

Gemplus: The World’s Leading Smart Card Solutions Provider

Since its creation in 1988, Gemplus International S.A.(Euronext: Sicovam 5768 and NASDAQ:GEMP) has driven the global marketing and deployment of smart card-based applications for telecommunications, financial services and e-business security.

Gemplus is instrumental throughout the value chain — chip design, card management systems, software development, and consulting — delivering integrated custom-made solutions for the security, personalization and privacy management needs of clients and partners worldwide.

Gemplus technology has played a defining role in the development of wireless telephony since the introduction of SIM cards into the GSM standard in 1990. For more than a decade, Gemplus has pioneered applications that enable network operators around the world to answer the changing needs of their customers. Gemplus was first to market with a 3G card and supplies a product range compliant with new and emerging transmission standards – 2.5G, 3G.

In 2000, revenue was 1.205 billion Euros, up 57% from the previous year’s 767 million Euros. Net income was 99 million Euros. Gemplus employs more than 7800 people in 37 countries worldwide.

Since December 11, 2000, Gemplus shares have been trading on Euronext Paris S.A. First Market and on Nasdaq Stock Market(TM) at GEMP in the form of ADSs. Gemplus: [][3].

[1]: /graphic/gartner/gartner.gif


Vital Capstone

Vital Processing Services has signed an agreement to purchase HNC Software’s ‘Capstone Online’. ‘Capstone Online’ has case management and automated decision-making functionality that will allow Vital’s clients to automate their merchant application credit review and acceptance process. While the issuing side of the payment processing industry is already using instant credit application services, this agreement is a significant effort to bring similar risk strategies to the acquirer/merchant side of the business.


Wireless Card Numbering

San Francisco-based The Brodia Group and Toronto-based Oasis Technology are teaming up to integrate Oasis virtual card numbering software with Brodia’s digital wallet and commerce platform. The agreement provides for an OEM-level integration of Oasis Technology’s ‘IST/iSeries’ card products with the ‘Brodia Platform’ and digital wallet. In October, Brodia introduced an advanced server-based digital wallet incorporating virtual card numbering card numbers from a third party supplier that provided consumers with the option of a unique credit card number used for transactions at a single web site. Oasis separately introduced its ‘IST/iSeries’ payment product line, enabling virtual card numbering cards and rules-based card processing for any major card type.


Fair Isaac 1Q/01

Fair, Isaac and Company, Incorporated announced record results for the second fiscal quarter ended March 31, 2001. Revenues for the quarter grew 11% to $81.1 million from $73.3 million in the second quarter of fiscal 2000.

Net income for the second fiscal quarter reached $10.7 million, or $0.71 per share (diluted), up 49% compared with net income of $7.1 million, or $0.49 per share (diluted), after restructuring charges, for the second quarter of last year.

Revenues for the six-month period ended March 31, 2001 totaled $158.2 million, an increase of 10% compared with $143.4 million for the first half of fiscal 2000. Net income for the six-month period reached $19.5 million, up 61% from $12.1 million, after restructuring charges and non-recurring expenses, for the first half of fiscal 2000.

“We delivered exceptional earnings growth this quarter as a result of productivity gains from our netsourced business model,” said Tom Grudnowski, Fair, Isaac CEO. “In addition to achieving record revenues and profitability, we saw solid demand for our decision technology in our core markets. Since businesses use our solutions to make more profitable decisions, our solutions are in demand even in the current difficult business climate.

“One of the highlights of the second quarter was our successful launch of our myFICO®.com Web site. Working in partnership with Equifax, we made available to consumers — for the first time ever — their FICO®(R) credit risk scores, effectively expanding our premier brand into the consumer market. Demand has been strong, and we are very pleased with the market’s response to this new service,” said Grudnowski.

About Fair, Isaac

Fair, Isaac and Company is a global provider of customer analytics and decision technology. Widely recognized for its pioneering work in credit scoring, Fair, Isaac revolutionized the way lending decisions are made. Today the company helps clients in multiple industries increase the value of customer relationships. Fair, Isaac has made the Forbes list of the top 200 U.S. small companies eight times in the last nine years and is headquartered in San Rafael, California.

For complete details on Fair Isaac’s latest quarter visit CardData ([][1])



Trades Card

TD Waterhouse and First USA unveiled the ‘TD Waterhouse e.card VISA’ card this week. The new card enables customers to earn points toward free trades in their TD Waterhouse brokerage account. A free trade is earned for every $2,000 spent on retail purchases. The card also features no annual fee and a 5% rebate reflected on the customers credit card statement for purchases made at select online merchants. The card offers a prime +6.9% go-to APR after a six-month intro rate. TD Waterhouse currently services 4.5 million customer accounts in the United States, Canada, the United Kingdom, Australia, and Hong Kong.


Disclosures Settlement

MemberWorks and its client Sears, Roebuck & Company, have entered into a voluntary agreement with the state of California to alleviate concerns that some consumers may be confused by disclosures made while marketing membership programs. MemberWorks will begin implementing its new national best marketing practices established earlier this year in an agreement with the Nebraska Attorney General. As part of the agreement, MemberWorks will pay costs of investigation and civil penalties of $1.5 million to be split between California and relevant counties. Sears will pay costs of investigation and civil penalties of $500,000 to be split between the state of California and the counties involved. Under its marketing agreement with Sears, MemberWorks will reimburse Sears the $500,000.


Decision Code Cracked

Fair, Isaac announced that it has cracked the code for empirically developing decision strategies that maximize profit. Working with several top-tier credit card issuers, FI tested this new science and saw results far beyond those possible with today’s standard optimization technology. FI says the tests it conducted in the area of credit line strategies showed profit increases of 5-35% over 18 months, in an industry that has been applying rich analytics for years. The company believes its new technology will fuel a fundamental shift in how mission-critical business decisions are made across a range of highly competitive industries, including financial services, insurance, retail and telecommunications. Fair, Isaac’s technology marries analytic disciplines such as Bayesian networks to advanced, non-linear optimization techniques. In this hybrid technology, a holistic decision model maps the relationship between hundreds of variables — such as customer data, product preferences and features, and profit drivers — to the range of actions available to the user and the business objective, such as maximizing profit.