Canada’s EPOST, an electronic post office, now offers a single access point for EBPP with any Canadian financial institution. The solution was developed through a partnership between EPOST and TelPay. EPOST users can pay bills via electronic debit in their secure electronic post office box, and also choose to receive all of their mail in the same place. TelPay has existing relationships with 1,200 billers from across Canada, including all major retailers, utilities, telecommunications, and credit card companies.Details
Vital Processing Services announced Tuesday the formation of Vital Merchant Services, a unit specializing in POS terminal management services. Vital recently completed purchasing the assets and business of AMS and its subsidiary SupplyXpress, and VMS will be built on that base. Keith Smith has been appointed president and CEO of Vital Merchant Services. Smith formerly served as EVP of Vital Processing Services, and before that served as VP of sales and marketing for Gibbs Management Group, a terminal services provider. Vital Merchant Services will remain headquartered in Sacramento, CA, with offices in San Diego.Details
Fair, Isaac and Company , the leading provider of decision technology, has named Eric Educate to the newly created position of executive vice president of worldwide sales. Reporting to President and CEO Tom Grudnowski, Educate will hold responsibility for growing global sales of Fair, Isaac’s analytics, decision systems, and data management services and consulting across multiple industries, including financial services, insurance, telecommunications, and retail. In fiscal 1999, the company recorded revenues of $277 million.
“We welcome the strong sales leadership experience that Eric brings to our team,” said Grudnowski. “His proven record of growing sales in fast-paced, high-tech environments, and leading large, global sales organizations will allow us to further drive our solutions into a broader marketplace, both on the Internet and in bricks-and-mortar environments.”
Grudnowski added, “Fair, Isaac has a deep history of delivering the highest levels of predictive power and analytics available to help our clients make better business decisions. Our focus now is on resourcing our sales organization to accelerate momentum in our revenue growth.”
Educate has over 20 years of high-technology sales and senior-level sales management experience. Most recently, he held the position of vice president of global sales for Imation Corporation, an Oakdale, Minnesota-based data storage and information management company, where he led a sales force of 200 and achieved annual sales in excess of $1.4 billion. Prior to Imation, Educate was a key sales executive at EMC Corporation in Hopkinton, Massachusetts, where he was instrumental in growing sales of the company’s information storage products five-fold. Previously, Educate spent more than 10 years at Silicon Graphics Inc. (SGI), a Mountain View, California, provider of workstations, where he served as area vice president during a period of explosive sales growth, achieving annual growth rates of over 35 percent. He holds a B.S. in finance from the University of Illinois.
“I’m excited about this opportunity,” said Educate. “Fair, Isaac has unique predictive software offerings and CRM tools which are backed by deep intellectual capital and proprietary technology. I’m looking forward to broadening our level of sales support to our current clients and introducing our proven solutions to new customers across vertical markets.”
Fair, Isaac (NYSE: FIC) is a global provider of customer analytics and decision technology. Widely recognized for its pioneering work in credit scoring, Fair, Isaac revolutionized the way lending decisions are made. Today the company helps clients in multiple industries increase the value of customer relationships. Fair, Isaac has made the Forbes list of the top 200 U.S. small companies seven times in the last eight years, and was named by InformationWeek as one of the top 50 application service providers. Headquartered in San Rafael, California, Fair, Isaac has 21 offices worldwide.Details
The Federal Reserve Board is asking the card industry for comment on proposed revisions to Reg E that pertain to the disclosure of ATM fees. The Gramm-Leach-Bliley Act amends the Electronic Fund Transfer Act by requiring ATM operators that impose fees on consumers who hold accounts at other institutions to post a prominent and conspicuous notice of that fact on or near the ATM. Before the consumer is committed to completing the transaction, ATM operators must also disclose the existence of and the amount of the fee, either on the screen of the ATM or on a paper notice. Many financial institutions that impose ATM fees already disclose the information required by the GLBA to satisfy existing regulatory and ATM network requirements. Among the proposed revisions: making balance inquiries at ATMs subject to the new ATM fee disclosure requirements. The FRB said this morning it is also looking for specific comments on whether national, regional, or local networks separately impose fees and, thus, should be distinguished or whether it is sufficient to refer to “any network” in the disclosures as an alternative to statutory language, as the proposal provides. The FRB says the proposed language would capture national networks that impose a surcharge and that operate internationally. The comment period closes August 18.Details
Payment Systems for Credit Unions (PSCU), the nation’s largest Credit Union Service Organization (CUSO), announced on June 28 the grand opening of its Member Training CafÃ©. The cafÃ© is located on PSCU’s website, [www.pscusci.com].
Centralizing around the theme of an actual CafÃ©, credit unions are invited to explore a variety of informational and educational areas designed specifically for credit unions and their employees. A visitor to the cafÃ© will see the headings: Main Course Menu, Regional Offerings, Food for Thought, and Ask the Chef. These areas provide access to Internet based courses, on-line registration, electronic manuals and resource links to popular sites that are recommended by other credit unions.
‘We were pleased with the initial interest in the CafÃ©. We had over 250 visitors in the first 3 days of our grand opening,’ said Todd Slater, Manager of Creative Media Services. ‘Our plans are to continue to expand the awareness and content of the cafe, establishing it as a central ‘knowledge’ center for our credit unions.’
Owned by more than 500 member credit unions representing over 5-million cardholders across the country and founded 23 years ago, PSCU provides technology and cost-effective, high quality financial services and products solely to credit unions and their members. PSCU’s website, www.pscusci.com, was established as an informational source where credit unions can find out details about PSCU’s products and services, marketing materials along with tools to assist credit
ACE Cash Express announced today it has signed a new wire transfer agreement with Travelers Express Company. The agreement will replace ACE’s current contract that expires Dec. 31, 2000. Under the new seven-year deal, ACE will exclusively offer Travelers Express’ ‘MoneyGram’ wire transfer services and Travelers Express will pay a $12,500,000 incentive to ACE over the seven-year term of the contract. In fiscal 1999, ACE sold over 14 million money orders with a face amount of over $1.9 billion. ACE currently has a network of 1,041 stores, consisting of 885 company-owned stores and 156 franchised stores in 32 states and the District of Columbia.Details
VISA U.S.A. announced PartnerAdvantage, a new program created exclusively for Visa Business cardholders.
PartnerAdvantage brings even greater buying power and value to its over four million Visa Business cardholders through alliances with top companies in industries that small businesses count on to succeed, such as computers, mailing and direct marketing services, business insurance, payroll services, automobile services and hotels. By simply using the Visa Business card, cardholders will receive ongoing benefits and savings from premier companies that provide products and services that address small business needs.
Visa has teamed up with major industry leaders from Compaq, Maintenance Warehouse; a Home Depot Company, Choice Hotels International, Pep Boys, American Automobile Association (AAA), eWausau.com; a business unit of Wausau Insurance Companies, PitneyWorks.com, a division of Pitney Bowes Inc. and Powerpay.com; a Ceridian Company, to provide Visa Business cardholders with resources and savings that give them a competitive edge in running their businesses.
“We’re excited to introduce PartnerAdvantage to current and new Visa Business cardholders and offer exclusive, ongoing advantages to small business owners and entrepreneurs,” said Michael Souza, Vice President of Small Business Products and Services, Visa U.S.A.
“Through this program, every Visa Business Cardholder now has access to special benefits and savings from the most popular and respected companies in the world simply by owning and using a Visa Business card. This program reinforces Visa’s commitment to the small business marketplace by forming strategic partnerships to better address small business needs. More importantly, this program highlights yet another reason to carry and use a Visa Business card as the preferred business tool and payment solution.”
Current cardholders and potential customers alike can learn more about the program and keep abreast of the most current Visa small business partners by visiting [www.visa.com/partneradvantage.com].
BMW Financial Services announced Monday the launch of two ‘BMW VISA’ credit cards. The new cards will be offered through the BMW Bank of North America, an Industrial Loan Corp. in the state of Utah. BMW will offer two VISA credit cards: the ‘BMW Ultimate Card’ and the ‘BMW Card’. The ‘BMW Ultimate Card’, a ‘VISA Signature’ card, awards points with every purchase that can be redeemed for rewards designed specifically for BMW drivers such as rebates on future vehicle loans or leases, additional miles on a vehicle lease, or a variety of BMW merchandise. ‘Ultimate’ cardholders receive an initial bonus of 5,000 points and then one point for each dollar charged thereafter. Cardholders can earn a maximum of 10,000 points in a single month, and no more than 100,000 points in a one year period. Unredeemed points expire after three years. The ‘Ultimate BMW/VISA Signature’ card carries a $100 annual fee and a Prime +9% APR. The ‘BMW Card’, a ‘VISA Platinum’ card, has no annual fee and a Prime +7% APR. The ‘BMW/VISA Platinum’ card does not offer the same rewards program as the ‘Ultimate’ version but does offer a points program redeemable for free BMW merchandise. BMW estimates there are 1.5 million BMW drivers in the USA. BMW Financial Services was established in 1993 and finances over half of the BMW’s sold or leased in the USA.Details
Credit card enhancement pioneer Steve Halmos has returned to the game with the launch of ‘SteveCredit’. Halmos will serve as chairman of the new company he co-founded with NYC-based incubator, Iron Street Labs. In 1969, Halmos co-founded SafeCard Services (now Cendant and also formerly known as Ideon and CUC International), one of the first companies to offer high-margin, credit card enhancement services. He also currently heads The Reunion Group, a credit card services membership firm co-founded with former SafeCard executives. For $19 per year, ‘SteveCredit’ allows a card issuers’ customers to register all of their credit, debit, retail store, ATM, gas and travel cards on the ‘SteveCredit’ Web site for protection services, then enables cardholders to manage all their cards remotely through the Internet, Web-enabled wireless devices, and via telephone. ‘SteveCredit’ also offers optional services such as an online credit report alert service. For an additional fee consumers get a full annual review of their credit history to check credit status and review all credit notations including their payment history and all third-party credit inquiries. Credit alerts notify customers about any inquiries made and any negative information appearing on their credit report. Card issuers in turn receive up to 20% of the fee revenue paid by consumers, amounting to $10 – $25 per active account. Halmos was involved in a series of lawsuits with SafeCard after his departure as chairman in 1990 and as a consultant in 1992. One of the lawsuits was settled in Halmos favor in June 1997 for about $70 million. In June 1998 Halmos teamed up with American Express to develop cardholder products. In Aug 1998 Halmos sold a significant portion of The Reunion Group’s assets to dining card pioneer, Transmedia Network. (See CF Library 6/19/97; 6/3/98; 8/7/98)Details
LML Payment Systems Inc. announced the acquisition of Phoenix EPS, Inc. of Scottsdale, Arizona. Phoenix EPS engineers and markets electronic payment system software solutions to the retail industry. Established in 1996, Phoenix EPS markets host-based software products that provide a centralized gateway for electronic payment authorization and settlement traffic between store registers, authorization networks and financial institutions. Clients include supermarkets, mulit-lane mass merchandisers and retail merchants ranging in size from $2 million to over $20 billion in sales.
A recent major accomplishment of Phoenix EPS was the successful completion of testing with VISA’s Check Electronification program. Phoenix EPS also has Licensing/Consulting Agreements with a wide range of clients, including: ABCO Markets Inc. (a subsidiary of Fleming Companies Inc.), Stater Bros. Markets, Fred Meyer Inc. (a Kroger company) and The Pep Boys – Manny, Moe and Jack.
“Frankly, we were astounded by the built-in functionality and on-line or real-time features of the REPS system,” said Corporation President and CEO, Patrick Gaines. “The marriage of Phoenix EPS services with our suite of intellectual property and vertically integrated services and companies, propels us to the next stage of development in our strategic plan. First, it will allow us to offer our integrated solutions on a single and well-proven platform and second, our product offerings can be made side by side with credit cards, debit cards, EBT cards (food stamps) and other electronic payment methods. We are very excited about this potential to offer a one-stop shop for retail electronic payments for any size retailer.”
Phoenix EPS’ flagship product, REPS (Retail Electronic Payment System), is a comprehensive and complete electronic payment system that provides transaction and routing management for check authorizations, debit cards, credit cards and EBT cards. REPS operates on IBM OS/390 mainframe architecture. This combination is one of the most advanced, reliable and serviceable hardware and software platforms available. The architecture is fully scalable to support almost any electronic payment transaction volume desired. REPS software development was a result of a retailer initiated study to locate a solution to EFT (Electronic Funds Transfer) processing control problems and was engineered by retailers and information technology personnel whose combined 50 years of retail experience now forms Phoenix EPS’ unique management team.
“Designed by retailers for retailers, the processing capabilities of REPS are completely scalable, flexible and potentially unlimited. Most significantly, the retailer can maintain control of their own systems, including daily audit and central check collection functions. REPS and its real-time features behave as if the retailer was running the software from their own corporate office,” explained continuing Phoenix EPS president Robert E. Peyton. “These capabilities should give LML significant competitive advantages over other industry participants. We are thrilled to bring this important infrastructure potential to the LML group of companies,” continued Mr. Peyton. “We were searching for ways to leverage our knowledge of electronic payments in the retail environment and realize the full potential of REPS, which is why we chose to do this transaction with LML.”
“We feel we now have one of the best foundations on which to take advantage of our Patent protection regarding Electronic Check Conversion in both the brick-and-mortar world and over the Internet,” said Gaines. “I can’t stress enough the importance of this acquisition. We’re now in an entirely different league.”
LML Payment Systems is a financial payment processor specializing in providing end-to-end check processing solutions for national, regional and local retail merchants. The company’s processing services include traditional check verification and collection along with electronic processing services including Electronic Check Re-presentment (whereby returned paper checks are represented for payment electronically) and Electronic Check Conversion (whereby paper checks are converted into electronic transactions right at the point of sale). The Company’s intellectual property estate will include a recently allowed patent application regarding internet checking transactions, in addition to U.S. Patent No. 5,484,988. U.S. Patent No. 5,484,988, describes a “Checkwriting point of sale system,” which, through a centralized database and authorization system, is capable of providing and administering various electronic payment services for customers and businesses.Details
plaNet Consulting and Cardholder Management Services, a CardWorks subsidiary, have formed an alliance to provide bill presentment and payment to CMS client banks and their cardholders via the Internet. Under the terms of the arrangement, plaNet will provide the ability for CMS clients and their cardholders to access credit card statements and related transaction data electronically via the Internet and standard Internet browsers. plaNet will lease its ‘Intelligent Commerce’ products to CMS. The agreement calls for plaNet to develop, install and host the software at its data center in Omaha, NE, on behalf of CMS. CardWorks was formed in 1999 as a holding company to capitalize on opportunities in the non-prime credit card business and is now the largest privately held servicer of MasterCard and VISA cards, providing third-party customer service, collections, risk management and portfolio management for more than 1.5 million credit card accounts for approximately 50 financial institutions.Details
NCR Corporation named William (Bill) J. Amelio to the newly created position of executive vice president and chief operating officer of the Retail and Financial Group, reporting to NCR chairman and CEO Lars Nyberg. Amelio will be responsible for driving the performance of four of NCR’s five businesses — Retail Solutions, Financial Solutions, Worldwide Customer Services and Systemedia — and will focus on strengthening the company’s leadership in store automation, automated teller machines, service delivery, and consumable and media products.
NCR’s fifth business — Teradata Solutions, the global leader in data warehouses over one Terabyte in size — will continue to be led by Mark Hurd, reporting to NCR chairman and CEO Lars Nyberg. Hurd is promoted to executive vice president and chief operating officer of the Teradata Division.
“With two very strong leaders focused on the distinct operational needs of our different businesses, we will enhance our ability to execute better and faster, and to capitalize on our strengths as a solutions provider,” said Lars Nyberg, chairman and CEO of NCR. “By grouping together those businesses with similar operational requirements, while allowing the data warehousing business to focus on its needs, we are refining our model to enhance the ability of all NCR businesses to win in the marketplace.”
To illustrate the different needs of those businesses in NCR’s Retail and Financial Group versus the Teradata Division, Nyberg added, “When ATMs were first introduced, it was a race for market leadership. We have done very well in that regard, but as the market matures the race for our Financial Solutions business changes to one of productivity efficiency and service leadership. This also is true for our Retail Solutions, Worldwide Customer Services and Systemedia businesses. However, the race for NCR in data warehousing is one of market penetration and awareness, which requires a different set of operating principles.”
Amelio joins NCR from Honeywell, where he was president and CEO of the Transportation and Power Systems Divisions with revenues of over $2 billion. Preceding this, he had responsibility for the Turbocharging Systems business at AlliedSignal, prior to its merger with Honeywell. Amelio was responsible for developing and implementing the strategy that turned this business into one of the company’s fastest growing and most profitable businesses.
His career also includes 18 years with IBM in a variety of progressively senior engineering and technical leadership roles, including responsibility for worldwide engineering and manufacturing operations for IBM’s personal computer business. Amelio holds a M.S. in management from Stanford University, and a B.S. in chemical engineering from Lehigh University. He also holds eight U.S. patents for various technology innovations.
“Bill has proven ability developing and executing new strategies that change the dynamics of a market, and will be a strong addition to NCR’s senior management team. I’m confident his business leadership, experience and personal drive will help move NCR to the next level,” said Nyberg.
Hurd joined NCR in 1980 and has held increasingly responsible management positions in professional services and marketing. Prior to assuming leadership of NCR’s data warehousing business in 1999, he was vice president of worldwide marketing and Americas region sales for the National Accounts Solutions Group, which focused on data warehousing solutions for all industries except retail and financial.
“Mark has been a leading force in driving all measures of growth in data warehousing at NCR, a business we expect to deliver revenue growth of 25 percent this year,” said Nyberg.
About NCR Corporation
NCR Corporation (NYSE: NCR) is a US$6.2 billion leader in providing Relationship Technology(TM) solutions to customers worldwide in the retail, financial, communications, travel and transportation, and insurance markets. NCR’s Relationship Technology solutions include privacy-enabled Teradata(R) warehouses and customer relationship management (CRM) applications, store automation and automated teller machines (ATMs). The company’s business solutions are built on the foundation of its long-established industry knowledge and consulting expertise, value-adding software, global customer support services, a complete line of consumable and media products, and leading edge hardware technology. NCR employs 32,000 in 130 countries, and is a component stock of the Standard & Poor’s 500 Index. More information about NCR and its solutions may be found at [http://www.ncr.com].