Reston, VA-based CyberMark says the University of Arizona’s ‘CatCard Team’ has been named a winner of Arizona’s ‘1999 Governor’s Spirit of Excellence Recognition’. The ‘CatCard’ is a smart card solution based on CyberMark technology being implemented by the University of Arizona.Details
U.S. card volume is growing between six and seven times faster than growth in outstandings according to data released this morning by CardData. U.S. Card volume for 1999 is expected to total more than $1.1 trillion, an increase of nearly 18% over the previous year. Meanwhile U.S. card receivables should come in around $467 billion for year-end 1999 compared to $454 billion for 1998, for a 2.8% annual gain. Over the course of the 1990s the growth patterns have shifted dramatically according to CardData. Ten years ago, card volume was growing about 14% annually while receivables were expanding by nearly 18% annually.
U.S. Volume & Receivables Payment Card Historical
($ billions for VISA, MasterCard, Discover, American Express)
YEAR VOL RECV
1989 $296.3 $146.6
1990 $338.4 $172.6
1991 $361.0 $188.8
1992 $403.1 $201.8
1993 $476.7 $213.8
1994 $584.8 $285.5
1995 $701.2 $358.1
1996 $798.3 $411.6
1997 $885.2 $443.7
1998 $974.9 $454.3
1999 $1,148.0 $467.0 (projected)
Source: CardData (www.carddata.com)
NYCE reported Tuesday that its network set an all-time one-day volume record on Dec. 24. The network handled more than three million ATM transactions and more than 1.4 million POS transactions on the busiest shopping day of 1999. Significant NYCE Network volumes were also reached on Dec. 31, as consumers rang in the New Year by using their ATM cards more than 2.7 million times. NYCE says Y2K was glitch-free over the first weekend of 2000.Details
Charge-offs among credit card-backed securities slid upwards by 21 basis points last month. Delinquency also inched up by 7 basis points during December, according to data released this morning by Fitch IBCA. Charge-offs, among $211 billion in credit card-backed bonds, increased to 5.49% for the most recent collection period compared to 1999’s lowest level of 5.21%. However the figure is well below the 6.27% reported one year ago. Meanwhile 60+ day delinquency drifted upwards in December to 3.26%, exactly where it stood one year ago. Monthly payment rates continue to be well above 1998 levels.
CREDIT CARD SECURITIZATION PERFORMANCE
Period CO GY MP DL SP
Dec99 5.49% 19.17% 16.05% 3.26% 6.05%
Nov99 5.28% 19.63% 16.29% 3.19% 6.10%
Oct99 5.21% 18.78% 16.84% 3.10% 5.89%
Sep99 5.58% 19.62% 16.99% 3.00% 5.81%
Aug99 5.55% 19.04% 16.56% 2.96% 5.80%
Jul99 5.75% 18.86% 16.44% 2.95% 5.63%
Jun99 5.95% 19.71% 16.36% 3.03% 6.04%
May99 5.91% 18.65% 15.96% 3.02% 5.64%
Apr99 5.94% 20.24% 16.87% 3.14% 5.92%
Mar99 6.05% 19.49% 15.44% 3.25% 5.69%
Feb99 6.10% 19.23% 15.82% 3.28% 5.37%
Jan99 6.00% 19.57% 15.62% 3.15% 5.34%
CO-chargeoffs; GY-gross yield; MP-monthly payment rate; DL- 60+ day
delinquency rate; SP-3-month excess spread
Source: Fitch IBCA Credit Card Index
Every year, 170 million NFL fans cheer on their favorite football teams. For the second consecutive year, Visa U.S.A. and the Pro Football Hall of Fame are recognizing 31 of these face-painting, costume-wearing, shrine-building, season ticket-holding NFL fans.
On January 18, 2000, these devoted fans will be honored in a special ceremony at the “Visa Hall of Fans”, a fan-only exhibit at the Pro Football Hall of Fame.
The Visa Hall of Fans is the first and only exhibit in sports that recognizes and honors specific fans for their contributions and dedication to the sport they love — professional football. On hand for the fan ceremony in Canton will be Pro Football Hall of Fame quarterback and NFL legend Roger Staubach, this year’s Visa Hall of Fans spokesperson and master of ceremonies.
“NFL teams and players rely and thrive on fan support,” said Roger Staubach, Hall of Fame quarterback for the Dallas Cowboys. “The avid fans we selected for the Visa Hall of Fans are dedicated to their teams and are integral to players’ morale. They are truly part of the `team family’. It’s wonderful that Visa and the Pro Football Hall of Fame created the Visa Hall of Fans program to recognize the contributions fans make to the sport.”
Visa and the Pro Football Hall of Fame conducted a nationwide search for the most dedicated fan from each of the 31 NFL teams. Selected by a panel of judges from the Hall of Fame, the NFL and Visa, these ultimate fans are among the most loyal, knowledgeable and enthusiastic in pro football.
The “Visa Hall of Fans” exhibit showcases the honorees through individual panels featuring the fans’ names, photographs and short testimonials. The exhibit also includes famous fan mementos, a plaque with the names of previous Visa Hall of Fans honorees and a film of the league’s most dedicated and sometimes outrageous fans.
“Every year thousands of pro football fans travel to Canton, Ohio to visit the Pro Football Hall of Fame where the memories and achievements of the game’s heroes are preserved,” said John Bankert, the Hall’s executive director. “For our visitors, the Visa Hall of Fans exhibit creates a direct link to their experiences. Fans realize that their team dedication and enthusiasm could earn them recognition in the Hall of Fame, next their heroes. Together with Visa, we have created a home for the unsung heroes — the fans.”
“Visa Hall Of Fans” Honorees Score Big For Home Teams The “Visa Hall of Fans” honorees have spent decades following their favorite teams, resulting in some fascinating stories:
— Wayne “The Violator” Mabry has been following the Oakland Raiders since 1970. For the past nine seasons, “The Violator” has been attending home games and intimidating opposing teams and fans by dressing in full “warrior” gear, complete with spikes on his shoulder pads; dramatic, zebra-striped face paint; armored forearm bands; and a sword.
— Terry Musolf, an Indianapolis Colts fan for the past 42 years, has spent more than 10,000 hours of research keeping statistics on every Colts player since 1957. Terry works closely with the Colts organization to restore their statistical history records, and has a library of information so vast, he willed it to the team.
— Zema “Chief Zee” Williams has attended Washington Redskins games dressed in Indian garb since 1978. “Chief Zee” can be easily spotted getting the crowd excited, including bringing a hog to games in honor of the Redskins’ offensive line. During the past 21 seasons, “The Chief” has also donated time to charitable programs for children and the elderly, earning him the official “Chief Zee Day” on November 7, 1985 in Washington, D.C.
A complete list of the 1999-2000 “Visa Hall of Fans” honorees is featured at the end of this release.
The 1999-2000 Visa Hall of Fans honorees join the ranks of past honorees that include Tim “Barrelman” McKernan (Denver Broncos), Mike “Boss Hogette” Torbert (Washington Redskins) and Monte “Arrowman” Short (Kansas City Chiefs).
“The `Visa Hall of Fans’ exhibit brings the passion and excitement of the NFL closer to fans,” said George Perry, Director, Event and Sponsorship Marketing, Visa U.S.A. “The program best represents Visa’s efforts to reward NFL fans for their dedication to the sport. We applaud their loyalty to their teams and the NFL.”
The “Visa Hall of Fans” search is just one component of Visa’s integrated marketing program to support its NFL sponsorship. In its fifth year as the preferred payment card of the NFL, Visa is proving to fans that “It’s everywhere NFL fans want to be.” In addition to the fan search, Visa’s NFL program includes a title sponsorship of the nationally televised “Visa Halftime Report” on FOX; NFL-themed national advertising; Member-supported national consumer promotions; direct mail; retail and online marketing.
Established in 1963, the Pro Football Hall of Fame is the ultimate honoring place for the legends of the sport. From Sammy Baugh to Walter Payton, each inductee is synonymous with dedication, team leadership and athletic excellence. The “Visa Hall of Fans” exhibit brings the best players and fans together.
Visa is the leading card brand and the largest payment system worldwide. It plays a pivotal role in advancing new payment products and technologies to benefit its 21,000 member financial institutions, their cardholders, and the global economy. Visa is the only consumer payment system to facilitate $1.4 trillion worth of purchases of goods and services in a fiscal year. Visa’s more than 600 million cards are accepted at more than 17 million worldwide locations, including more than 500,000 ATMs in the Visa/PLUS Global ATM Network. Visa’s Internet address is [www.visa.com].
The 1999-2000 honorees for the “Visa Hall of Fans” are:
Arizona Cardinals Russell Boles (a.k.a. “EndZonie”)
Atlanta Falcons Cheryl Ballard
Baltimore Ravens Matt Andrews
Buffalo Bills Valerie Pawluk
Carolina Panthers Rhett Vandiver
Chicago Bears Rob Federighi
Cincinnati Bengals James Bruning
(a.k.a. “Bengal Jim”)
Cleveland Browns Ronald Tedeschi
Dallas Cowboys Marion Dillon
(a.k.a. “Cowboy Mom”)
Denver Broncos Ellen Lewine-Jones
Detroit Lions Peter Cucinella
Green Bay Packers John O’Neill (a.k.a. “St. Vince”)
Indianapolis Colts Terry Musolf
Jacksonville Jaguars David Kanaszka
Kansas City Chiefs Michael Rodriguez Jr.
Miami Dolphins John Mazzanoble (a.k.a. “FinHead”)
Minnesota Vikings John Velek
New England Patriots Mark Feigenbaum
New Orleans Saints Marie Knutson
New York Giants Jeffrey Borer
New York Jets Don Schaeffer
Oakland Raiders Wayne Mabry (a.k.a. “Violator”)
Philadelphia Eagles Richard Prinz
Pittsburgh Steelers Marky Billson
San Diego Chargers Joseph Parker
San Francisco 49ers Martin Jacobs
Seattle Seahawks Michael Houston
St. Louis Rams Lance Goldberg (a.k.a. “Big Seed”)
Tampa Bay Buccaneers Melody Figurski
Tennessee Oilers Edward Gifford
Washington Redskins Zema Williams (a.k.a. “Chief Zee”)
US Airways announced this week that miles earned in its ‘Dividend Miles’ program will not expire so long as the cardmember has account activity during a 36-month period. Qualifying account activity includes miles earned for US Airways flights, miles earned by ‘Dividend Miles VISA’ card usage, mileage earned through any of US Airways’ partner or any miles redeemed through the program. US Airways also extended the ‘Preferred’ member benefit period from 12 months to 14 months. As of March 1, the program will have three frequent flyer levels with new names. ‘Silver Preferred’ for 25,000 mile flyers; ‘Gold Preferred’ for 50,000 miles flyers; and ‘Chairman’s Preferred’ for 100,000 mile flyers.Details
The ACE Cash Express, Inc. Board of Directors announced Monday the promotion of Jay B. Shipowitz to President and Chief Operating Officer. Mr. Shipowitz has also been elected to the Board of Directors of the nation’s largest check-cashing chain and a significant provider of retail financial services. Mr. Shipowitz had been Senior Vice President and Chief Financial Officer since joining the company in May of 1997.
In related moves, R.E. “Ed” McCarty was promoted to Executive Vice President, Operations from Senior Vice President and will remain President of the ACE Franchise Group. Also promoted was Debra A. Bradford to Senior Vice President and Chief Financial Officer from Vice President, Finance. The promotions are effective immediately.
In making the announcement Donald H. Neustadt, Chief Executive Officer said, “Naming Jay, President and COO, is a great way for ACE to start the New Year. He has demonstrated the kind of innovation and leadership ACE will need to meet the challenges of a dynamic marketplace. Jay was instrumental in redefining the Company’s capital structure, securing long term agreements with several key vendors, expanding ACE’s service offerings and creating the loan program affiliation with a national bank using debit card technology.”
“ACE has established an outstanding record and I welcome the challenge to build on this legacy of success,” stated Mr. Shipowitz. “I am excited about the promotions of Ed McCarty and Debra Bradford that recognize their contributions to our enviable history of growth and I look forward to working with them and all of ACE’s associates, partners and franchise owners in executing the exciting initiatives already underway.”
ACE Cash Express, Inc. is headquartered in Irving, Texas and is the largest owner, operator and franchiser of check-cashing stores in the United States. Founded in 1968, the company currently has a network of 965 stores, consisting of 819 company owned stores and 146 franchised stores in 29 states and the District of Columbia. ACE offers a broad range of financial and check cashing services and is one of the largest providers of MoneyGram wire transfers. In addition, ACE offers money orders, small consumer loans, bill payment services, and prepaid local and long distance telecommunication services. The company’s website is found at [http://www.acecashexpress.com].
Average premiums paid to acquire bank credit card portfolios rose sharply last year, according to data released Monday by R.K. Hammer Investment Bankers. The average gross premium above book value for 1999 came in at 16.42% compared to 13.12% for 1998. However the range is fairly wide. Just before the holidays Wachovia acquired the $2 billion Partners First portfolio for a premium of 8.3% while Associates announced last week it is paying a 25% premium to acquire the $1.3 billion KeyCorp portfolio. Hammer says portfolio prices were lifted last year by improving credit quality. Indeed consumer bankruptcies and credit card chargeoffs declined during 1999 while delinquencies moderated. The portfolio study is based on 21 card transactions with $19.2 billion in receivables, and excludes small deals, sub-prime sales and mergers-of-equals. Hammer specializes in card portfolio valuations, fairness opinions and buy/sell/hold decisions.
PERFORMING PORTFOLIOS SALES
1995 1996 1997 1998 1999
Avg Weighted Premium: 20.7% 17.7% 13.2% 13.1% 16.4%
Avg Cost-Per-Acquired Acct: $207 $176 $133 $116 $152
Avg Earnings Multiple*: 5.7x 5.4x 5.1x 5.2x 5.3x
*premium divided by the operating return on assets
Source: RK Hammer Investment Bankers (Thousand Oaks, CA)
Ernst & Young released results from its 1999 post-holiday online retailing survey, finding that 26 percent of those polled made a purchase online during the holidays. Additionally, the number of women who shopped online during the holiday season outpaced the men. Fifty-six percent of total respondents were women and 44 percent were men.
The survey, which polled 1,283 Internet users, also found that while the sites most-visited by Internet shoppers remain consistent with earlier findings, a slightly different set of winners is revealed when reviewing the average dollar amount spent at these sites. For example, Amazon.com was the #1 shopping destination for 42 percent of online shoppers this holiday season, followed by eToys (20 percent), Toys R Us (19 percent), Barnes&Noble.com (17 percent) and Buy.com (16 percent). However, the top five sites by average dollar amount spent are Best Buy ($233), Egghead.com ($217), 1800flowers.com ($173), Disney ($172) and Walmart ($167). (See chart.)
Percentage of respondents who shopped at a particular site and the average they spent:
% respondents Average Amt.
shopping online Spent at Site
that shopped at site
————————— ——————– —————
Amazon.com 42.1% $128
eToys 20.3% $127
Toys R Us 19.4% $134
Barnes&Noble.com 16.9% $63
Buy.com 16.1% $111
Cdnow 14.3% $69
KBToys 14.3% $89
eBay 12.5% $152
J.C.Penney 9.8% $151
Drugstore.com 7.2% $38
PlanetRX.com 5.4% $33
Land’s End 5.2% $133
Columbia House 4.9% $71
Petsmart 4.9% $38
Reel.com 4.9% $72
Disney 4.6% $172
Egghead.com 4.3% $217
Iqvc 4.1% $151
1800flowers.com 3.9% $173
Best Buy 3.7% $233
Borders 3.3% $69
LL Bean 3.3% $138
Walmart 2.9% $167
“Whenever we ask online shoppers where they make their purchases, Amazon.com comes up again and again as number-one,” said Stephanie Shern, Ernst & Young’s Global Director of Retail & Consumer Products. “This new data, however, reveals that online shoppers are spending their money across a variety of online retailers and categories. The purchases made online are broad-based and many Internet retailers are enjoying a successful season.”
Total Online Sales
The Ernst & Young survey found that, on average, online shoppers spent $1,225 on Internet purchases during the past 12 months, with 60 percent spending at least $500. Most (87 percent) said that the total dollar amount they spent increased over the previous 12 months, and almost all (91 percent) said that they would spend the same or more in the coming 12 months in online purchases.
“Given this new data, we are updating our estimate for online holiday sales in 1999 to $10 – 13 billion,” said Shern. “Considering the dramatic increase in the number of Internet sites and merchandise available, plus the broad-based success among these retailers, our estimate of total revenue for calendar year 1999 remains at $25 – $30 billion.”
Favorites and Disappointments
When Internet shoppers were asked to report on their favorite online retailers this holiday season, the top five sites listed as number-one were Amazon.com, eBay, Buy.com, eToys and Barnes&Noble. (See chart.)
Favorite shopping sites and reasons why?
Total Top Reasons
Amazon.com 32% good selection good prices easy to use site
48% 16% 14%
eBay 6% good selection Has items not good prices
56% available in 16%
Buy.com 5% good prices 48% good selection 35%
eToys 5% good selection good availability easy to use
44% of items 20% site 11%
Barnes&Noble.com 5% good selection easy to good availability
52% use site 9% of items 9%
Cdnow 4% good selection good prices 19% easy to use
50% site 14%
Toys R Us 2% good selection good availability good prices,
23% of items 18% ease of
Land’s End 2% good selection easy to use site offers brands
53% 16% I like
Egghead.com 2% good selection good prices good availability
44% 31% 19%
JCPenney 2% good selection on-time delivery good prices
40% 20% 13%
Disney 2% good selection easy to use site
In addition, respondents were asked to report on sites that disappointed them this holiday season. The top sites that were mentioned as number-one were Toys R Us, Best Buy, Buy.com, eToys and Walmart. “Overall, the percentages given by respondents are fairly low,” said Shern. “Even though there were some disappointments, this is not such bad news.”
Disappointing sites and reasons why?
Total 1st Top Reasons
Toys R Us 13% merchandise out of merchandise could site was
stock 29% not be too slow
delivered 21% 18%
Best Buy 3% could not find desired
Buy.com 3% merchandise merchandise could tech. Probs,
out of not be high shipping
stock 28% delivered 12% costs, poor
eToys 3% merchandise could not find site slow/
out of desired merch. 22% difficult
stock 22% to use 9%
Walmart 3% could not find merchandise prices
desired out of un-competitive,
products 48% stock 13% site difficult to
JCPenney 2% merchandise site was too could not find
out of slow 14% desired prod, tech
stock 52% probs 10%
KBToys 2% merchandise could not find technical problems
out of desired 25%
stock 25% products 25%
Amazon.com 2% merchandise prices were not merchandise out
could not competitive 22% of stock 17%
Barnes&Noble.com 2% merchandise out could not find merch. Could
of stock 24% desired products not be
eBay 2% site was too slow site was hard poor customer
21% to use 21% service 14%
Total Holiday Shopping
Ernst & Young found that the average amount spent on total (all venues) holiday purchases was $1,080. Of these purchases, 67 percent were bought in stores, 7 percent through catalogs, and 26 percent online. Categories with the most purchases (all venues) were: toys (73 percent purchased from this category), apparel (70 percent), CDs/videos (64 percent), books (60 percent), and computer hardware and software (58 percent). Most purchased categories online were: books (50 percent), computer hardware and software (49 percent), toys (47 percent), CDs/videos (44 percent), and flowers (42 percent).
About Ernst & Young
Leveraging its strengths in e-business and drawing upon its deep knowledge of the retail and consumer products industry, Ernst & Young has developed a dedicated capability in e-tailing, helping retail and consumer products companies develop and execute 24×7 businesses that fully leverage Internet-based technologies to sell directly to customers. It is led by Stephanie Shern, Global and U.S. Director of Retail and Consumer Products.
Ernst & Young ([www.ey.com]) is one of the world’s leading providers of dot-company services in assurance, consulting, corporate finance and tax. More than 85,000 people around the world act as creative catalysts, joining forces with clients to do all it takes–FROM THOUGHT TO FINISH(TM)–to achieve positive, significant change. E&Y pioneered the development of advanced solutions that connect clients, partners and employees with E&Y resources and knowledge to help them rapidly reach their goals. Ernst & Young refers to the U.S. firm of Ernst & Young LLP and other members of the global Ernst & Young organization.
Memphis-based National Commerce Bancorp confirmed Monday it has acquired FleetOne from Nashville-based Mapco, Inc. The acquisition, which NCBC made through its Nashville-based subsidiary TransPlatinum Service Corp., will expand NCBC’s fuel card and merchant processing from over-the-road vehicles to include a new line of business targeted to all commercial vehicle classes including local fleets. More than 2,000 fleets use ‘TransPlatinum’ fuel cards, which are accepted at approximately 4,000 locations nationwide. FleetOne’s cards, which are carried by the drivers of nearly 3,000 fleets, are accepted at nearly 1,000 sites nationwide. FleetOne’s market niche is vehicle classes one through six. About 90% of these companies have yet to contract for fuel cards and transaction processing. FleetOne’s employees will be merged with TransPlatinum’s current staff, with no personnel changes expected.Details
VISA named D. Bruce Wheeler as executive vice president and chief operating officer of VISA USA yesterday. Wheeler’s appointment at VISA comes on the heels of the retirement of William Stewart, who held an array of operational responsibilities and most recently was acting head of e-VISA. Prior to joining VISA, Wheeler was vice chairman of Omega Performance, a provider of training and consulting to the financial service industry, which was recently sold. Wheeler’s career also includes serving as an EVP at Mellon Bank; president and COO of Bank of New England; head of retail banking at First Nationwide Bank; and positions at Bank of Boston, Crocker Bank and First National Bank of Chicago.Details