Global information solutions provider Experian, one of the world’s leading card processors, has taken direct action in battling the growing payment card fraud trends in the United Kingdom, where plastic card fraud losses were estimated at £140 million ($226 million US) in 1998 and are expected to rise 33% in 1999. HNC Financial Solutions, a division of HNC Software Inc., announced today that Experian has successfully implemented the Falcon(tm) fraud detection system and Falcon Expert subsystem to guard its customers’ card portfolios from fraud activity. Experian is now using Falcon to protect the card portfolio of a major card issuer to safeguard its newly launched card product offerings. “We’ve been impressed with Falcon’s proven track record in bank card protection, as well as with HNC Financial Solutions’ ability to assist us in ensuring that the tight implementation timetables of this significant account were met,” said Bill Hislop, Managing Director of Experian’s Management Systems Division. “Another important factor in our selection decision was Falcon’s ability to operate in real-time-an ability we hope to make use of in the near future.”
“Falcon has been heralded around the globe as a leading fraud detection solution and has been credited with helping to slow the rise in worldwide credit card fraud losses,” added Dave Johnson, HNC Financial Solutions Vice President of Fraud Products. “We’re confident Falcon will do an outstanding job in protecting Experian’s customers, as it has with our other European clients.”
Falcon, a neural network-based predictive software system that examines transaction, cardholder, and merchant data to detect a wide range of payment card fraud, currently protects more than 300 million payment card accounts worldwide.
Experian is a global information solutions company that specializes in helping organizations make informed business decisions. The company is one of the world’s leading suppliers of consumer, business, motor vehicle, and property information. By combining its databases with advanced technology and consulting services, Experian assists its clients in targeting and acquiring new customers, building successful customer relationships, and managing financial risk. The company employs 12,000 people in the UK, USA, Continental Europe, Africa, Latin America, and Asia Pacific. Annual sales are approximately $1.5 billion. The company’s headquarters are in Nottingham, UK, and Orange, California. Experian is a subsidiary of The Great Universal Stores P.L.C., a UK-based holding company that includes home shopping, retailing, property investment, finance, and information services. For more information, go to the Experian website at http://www.experian.com http://www.experian.com> .
About HNC Financial Solutions HNC Financial Solutions is a leader in predictive customer relationship management (CRM) software for the payment card and consumer lending industries. Its powerful suite of proven decision platforms and predictive business solutions address the mission-critical, customer-lifecycle needs of financial institutions. About HNC Software Inc. Headquartered in San Diego, California, HNC Software Inc. (Nasdaq: HNCS) is a leading provider of complete Predictive CRM solutions for service industries. HNC divisions include Financial Solutions, Insurance Solutions, eHNC, and Telecommunications Solutions. HNC’s suite of Predictive Software Solutions can provide real-time insight into customer relationships based on transaction-level data, helping business-to-consumer companies manage their relationships with individual customers. By accurately predicting customer behaviors, these companies can create initiatives to mitigate risk and attrition; improve customer service; develop marketing programs to enhance profitability; optimize store replenishment activities; and detect fraudulent customer transactions.Details