Eleven more organizations have joined GlobalPlatform, the cross industry smart card group announced last month to advance a standardized infrastructure for multiple application smart cards. This brings the total number of members to 30 representing the payments, communications, government and vendor communities.

New members include: French card payments group, Carte Bleue; South Korean government agency, TTA; Irish communications company, eircom (formerly Telecom Eireann); transaction processor, First Data Corporation; Nordic banking group, MeritaNordbanken; provider of processing services, Digital Courier Technologies; and technology vendors, ACI worldwide, Cards Etc, and Ingenico. Two other large organizations have joined and will be announced at a later date. Collectively, GlobalPlatform members reach more than one billion consumers worldwide and have already issued in excess of 70 million smart cards.

GlobalPlatform is attributing the quick uptake in membership to the clear industry need for open standards and to the creditability of the Open Platform specifications. Developed by Visa International and contributed to GlobalPlatform, the Open Platform is a comprehensive smart card architecture and associated specifications addressing cards, terminals and systems infrastructure for dynamic, multiple application smart cards.

Dr. Suh, TTA South Korea, said: “For us, GlobalPlatform represents an opportunity to work with leading companies in a range of industries to ensure that a common smart card infrastructure is developed which meets the needs of all parties. It is only through such cooperation that we can ensure that products and applications are developed which entice consumers and offer multiple services from multiple industries.”

In addition to expanding its membership, GlobalPlatform has also appointed an initial board of directors. Representatives from British Telecommunications, JCB, NTT, TTA, Visa International and two other organizations which are still to be announced will sit on the board. The first board meeting, together with a full member meeting, will be held on Thursday 18 November in Paris. The board will define the structure and work of various committees. In turn, the committees will develop conventions needed to facilitate card issuance, application deployment, card acceptance devices, and post-issuance loading and management of on-card services. This is intended to result in secure systems for all industries, making it cost effective and easy for a card issuer to offer a variety of functions on one card.

GlobalPlatform was established to reduce the barriers hindering the growth of cross industry, multiple application smart cards but continue to allow smart card issuers the freedom to choose from a variety of cards, terminals and back-end systems. The organization is open to all parties with an interest in the development and use of smart cards, including issuers, vendors, industry groups, public entities and technology companies. Members include British Telecommunications, JCB, Microsoft, Nokia NTT, Sun Microsystems, and Visa International.

More information on GlobalPlatform can be obtained from [][1].

Note To Editors:

GlobalPlatform’s efforts to advance common specifications will be accelerated by the transfer of the Open Platform card specifications and terminal framework developed by Visa International. Open Platform technology can be implemented with the Java Card(TM) platform from Sun(R) Microsystems and Microsoft(R) Windows(R) for Smart Cards. GlobalPlatform will manage, promote and evolve the Open Platform specifications to ensure that card issuers are provided with a wide choice of card technologies with common back-end systems for application loading and management.

About Visa:

As the “World’s Best Way to Pay,” Visa is the leading payment brand and the largest payment system in the world with more volume than all other major payment cards combined. Visa plays a pivotal role in advancing new payment products and technologies to benefit its 21,000 member financial institutions and their cardholders. Visa has more than 80 smart card programs in 35 countries and on the Internet, with 23 million Visa chip cards, including 8 million Visa Cash cards. Visa is pioneering SET Secure Electronic Transaction(TM) programs to enable and advance Internet commerce. There are over 880 million Visa, Visa Electron, Interlink, PLUS and Visa Cash cards, which generate more than US$1.4 trillion in annual volume. Visa-branded cards are accepted at over 18 million worldwide locations, including at more than 530,000 ATMs in the Visa Global ATM Network. Visa’s Internet address is [][2].



Condon Named CyberCash CEO

William N. Melton, founder of CyberCash, Inc., a world leader in e-commerce technologies and services for merchants, Tuesday announced the promotion of CyberCash president and chief operating officer, James J. Condon, to chief executive officer. Melton, who currently serves as chief executive officer and chairman of the board of the Reston, VA-based e-commerce company, will remain in his current capacity as chairman. He also announced his intention to invest an additional $10 million in CyberCash.

“Since Jim Condon joined CyberCash nearly three years ago, he has had an enormous impact on the management of the company,” said Melton. “As president of the company, Jim has built one of the finest management teams anywhere and has focused CyberCash on the execution of fundamental business activities that will grow the company and increase shareholder value. The opportunities and challenges over the next year will require an increasing focus on the strategic direction and operations of the company and, for that reason, the board and I are enthusiastic about promoting Jim to chief executive officer,” Melton said.

“I am deeply honored and most appreciative for the confidence Bill and the board have expressed in me and the current management team for the efforts we’ve made to strengthen CyberCash,” said Jim Condon. “Everyone knows the contribution Bill Melton has made to the development of the Internet, and I have been extremely fortunate to have had the opportunity to learn from one of the true pioneers of this industry. I look forward to continuing to work with him and the board as we redouble our efforts to achieve the success of which we know CyberCash is capable,” he said.

Melton said that in light of recent milestones achieved by the company, he intends to invest an additional $10 million in CyberCash.

“The promotion of Jim at this time fits my investment pattern of creating pioneering companies, then cultivating a strong management team capable of assuming leadership and growing the company,” said Melton.

“Jim is a talented, strong professional capable of that leadership. Amid all the hype in our space, CyberCash is solidly growing revenues, building our customer base and trimming our costs. This is the path to long-term sustainable growth and to becoming a major corporation. My enthusiasm and belief in Jim’s leadership, the management team and CyberCash’s growth path lead me to make the additional investment in the company,” he said.

About CyberCash

CyberCash is a world leader in e-commerce technologies and services, enabling commerce across the entire market spectrum from electronic retailing environments to the Internet. CyberCash provides a complete line of software products and services allowing merchants, billers, financial institutions and consumers to conduct secure transactions and other e-commerce functions using the broadest array of popular payment forms. Credit, debit, purchase cards, cash, checks, smart cards and alternative payment types (e.g., “frequent buyer” or loyalty programs) are all supported by CyberCash payment solutions. For more information about CyberCash, please visit our Web site at [][1].

CyberCash and the CyberCash logo are trademarks, service marks, registered trademarks or registered service marks of CyberCash, Inc.



MBNA Promotes Shepherd

MBNA America Bank, N.A., announced Tuesday the promotion of Michelle D. Shepherd to vice chairwoman and named her to its Executive Committee.

Ms. Shepherd is responsible for the company’s Advertising Division, which includes MBNA’s in-house advertising agency, Database Marketing, Direct Response Marketing (mail campaigns), Research and Development, and Loyalty Marketing (all U.S. credit card activation programs). She previously headed MBNA’s Marketing Division, directing group administration and marketing in the sports, alliance, special interest, preferred professional, and professional sectors. Ms. Shepherd also spearheaded MBNA’s early implementation of its Internet strategy.

Ms. Shepherd’s experience includes MBNA’s Personnel Division where she was responsible for professional, specialty, and management development recruiting and later for all employment issues relating to MBNA America’s core business areas. Other experience includes MBNA’s Long-Range Planning Division where she was involved in the development of MBNA America’s long-term strategic objectives.

For two years, Ms. Shepherd worked for MBNA’s operation in the United Kingdom and was responsible for managing the company’s relationships with affinity partners and for designing programs to acquire new Customers through these relationships. She was responsible for all account activation and account management functions during MBNA’s initial expansion into Europe.

Upon returning from the U.K., she joined the staff of the company’s Chief Marketing Officer and later managed the company’s Preferred Professional sector. In this role, she was responsible for the sales, marketing, and administrative functions to attract and maintain high quality Customers from the medical, legal, accounting, and engineering professions.

Ms. Shepherd joined MBNA in 1985 as a summer intern. After graduating from Georgetown University in 1988, she joined the company full time.

Ms. Shepherd has served on the Board of Directors of the Delaware Affiliate of the American Heart Association and the Newark Senior Center, and she has been active in the state’s Big Brothers/Big Sisters and H.O.S.T.S. (Help One Student to Succeed) mentoring programs. She currently is a member of the Board of Trustees of Delaware State University; the Board of Directors of The Mary Campbell Center in Wilmington, Delaware; and the Board of Trustees of Notre Dame Preparatory School in Baltimore, Maryland.

MBNA Corporation (NYSE: KRB), a bank holding company and parent of MBNA America Bank, N.A., a national bank, has more than $67.4 billion in managed loans. MBNA, the largest independent credit card lender in the world, also provides retail deposit, consumer loan, and insurance products.


High Bank Fees

The Consumer Federation of America and the Credit Union National Association have teamed up to take on bank fees and bank credit card fees. The coalition released a report that asserts consumers spend more than $25 billion a year just on checking and bank card fees. The report claims credit card fees have risen to $10.3 billion with the $4.8 billion coming from penalty fees, $4.1 billion from cash advance fees, and $1.4 billion from annual fees. The CFA/CUNA report says credit unions continue to charge lower fees on checking accounts and credit cards. On interest checking, monthly fees average $2.05 at credit unions and $7.42 at banks. On regular checking, monthly fees average $4.28 at credit unions and $6.72 at banks. On credit cards, late payment fees average $7.88 at credit unions and $27.45 at banks. Both organizations suggest consumers set up auto-transfer of credit card payments from checking accounts and to complain when charged a late fee. The joint analysis also compares ATM fees between banks and credit unions.


VISA Incubator

With more than $475 million available to invest, VISA U.S.A. announced Monday ‘VISA Start-Up 2000’, an incubation program that will fund three start-up companies. The program, which runs through the rest of this year, offers the three selected start-up companies funding, small business products and services, and educational training from a select group of business and education partners dedicated to serving the small business marketplace. From implementation, each of the three businesses selected will receive $25K in funding from VISA for business-related expenses using a ‘VISA Business’ card issued by U.S. Bank. From each of the program’s select business partners,, Compaq, E-Stamp, Office Depot and Symantec, each winner will receive up to $10K in products and/or services. In addition, each winning business will receive one-on-one counseling from the Kauffman Center for Entrepreneurial Leadership and The Service Corps of Retired Executives.


AmEx Wants B2B

American Express revealed plans Monday to develop the ‘American Express B2B Commerce Network’, an open digital marketplace solution for purchasing and catalog management. AmEx will team up with two key partners: TRADEX Technologies and ec-Content. TRADEX will provide the platform for the network while ec-Content will bring its expansive database on board. The network will enable small, mid-sized, and large suppliers to create an online presence quickly and to maintain customizable catalogs efficiently. ec-Content’s existing online database has more than five million maintenance, repair and operation items. AmEx says it also working with ten of the leading electronic purchasing systems vendors to provide full interoperability with the ‘Corporate Purchasing Card’ to streamline payment, reconciliation and reporting processes.


Soderstrom to 3Com

3Com Corporation announced Jan Soderstrom has joined the company as senior vice president of Marketing and Brand Management.

Soderstrom, former executive vice president of marketing for Visa International, will serve on 3Com’s executive committee and report to Bruce Claflin, 3Com Corporation’s president and Chief Operating Officer.

“Jan’s role is critical to 3Com as it refocuses on the high-growth markets of home-networking, wireless, broadband and voice,” said Claflin. “Her experience at Visa is perfect preparation for her role at 3Com. Like Visa, 3Com markets to individuals, small businesses and large enterprises. And also like Visa, we’re helping all of these customers make the transition to the `e-conomy’ — buying and selling safely and securely online.”

Soderstrom Lays Out Three-Part Program: Clarify, Define, Communicate

“I have a three-part program for the 3Com(R) brand,” said Soderstrom. “First, we need to clarify what 3Com stands for. We know that 3Com has built a great brand based on award-winning, category-leading products and now’s the right time clarify that there’s a philosophy that drives all these products. The second step is to define the 3Com brand as a solution to problems — whether the problems touch consumers, small businesses or large enterprises. Third and finally, we’ll pervasively communicate this philosophy. 3Com is a global company helping its customers benefit from the most compelling transformation in commerce since the industrial revolution. 3Com delivers e-Networking. This is 3Com’s essence and our marketing platform.”

Soderstrom joined 3Com from Visa International where she most recently served as executive vice president of marketing, overseeing global brand management and development of Visa’s Internet presence. Soderstrom was also responsible for the company’s sponsorship of the Olympics and development of a comprehensive marketing program to advance worldwide recognition of the Visa brand. Prior to her tenure at Visa she served as senior vice president at The Gap Stores. Soderstrom also held branding and marketing management positions at Atari, Hughes Airwest and Sunkist.

About 3Com Corporation

With more than 300 million customers worldwide, 3Com Corporation connects more people in more ways to information than any other networking company. 3Com delivers innovative information access products and network system solutions to large, medium and small enterprises; carriers and network service providers; PC OEMs; and consumers. 3Com — More connected.(TM) For further information, visit 3Com’s press site at [][1].



Chase Gets Instant

Chase Manhattan has gone to instant online card issuance. Chase and announced Monday they have teamed up to launch the ‘Chase-issued MasterCard’. Visitors to and can apply for the card online and receive approval within 2 minutes and, upon approval, a $250 initial, immediately available credit line to make online purchases. The new co-branded credit card offers online shoppers an unlimited, 5% ‘Click Cash Rebate’ from online purchases in the products, gifts or brands areas of The no-annual-fee ‘Platinum MasterCard from Chase’ features a five-month intro APR of 3.99% followed by a fixed rate of 9.99%. The ‘Standard’ version features no-annual-fee and a five-month intro rate of 3.99% followed by a fixed 11.99% APR.


RPM Gets Gas

San Francisco-based InnoVentry announced Monday a contract to install 27 of its new ‘RPM’ machines in Texaco- and Shell-branded retail outlets in the Southwest over the next three months. The agreement is with Equilon Enterprises and Motiva Enterprises. Equilon is a joint venture between Texaco Inc. and Shell Oil Company in the United States. Motiva is a U.S. joint venture involving Texaco, Shell and Saudi Aramco. Equilon and Motiva provide Texaco- and Shell-branded products to more than 23,000 Texaco- and Shell-branded outlets nationwide. The ‘RPM’ advanced cash-management machines incorporate biometric face recognition technologies and provide check-cashing and other services to unbanked consumers.


Viad Signs Long’s

Longs Drug Stores Corporation has signed an agreement with Travelers Express Company, Inc., a Viad Corp subsidiary, to bring both Travelers Express money orders and MoneyGram money transfer services into their stores. Longs, a California-based drug store chain, expects to introduce Travelers Express/MoneyGram services in approximately 350 locations by early next year. Longs stores in California, Nevada, Colorado, Oregon and Washington will be offering these new services.

“Longs is committed to quality and high customer service standards, so we are very pleased our services will be available in their stores,” said Michael Berry, vice president and general manager of Travelers Express/MoneyGram’s retail domestic business. “The addition of these locations will also significantly expand our network in a number of key states, giving more people easy access to our MoneyGram wire transfer service.”

Terry Burnside, Longs senior vice president – marketing, commented, “A commitment to providing Longs’ customers with convenience, professional assistance and value is fundamental to the way we conduct business. Since initiating in-store mailing centers in nearly 80 locations this year, one of our customers’ most frequent requests has been for money order and money transfer services. Travelers has demonstrated an intense desire to do business with Longs and possesses attitudes similar to ours in terms of the high priority placed on integrity and service.”

Longs Drug Stores is one of the most successful drug store chains in North America. Founded in 1938 by brothers Joe and Tom Long as a small neighborhood drug store, the company currently operates 414 stores in California, Nevada, Colorado, Hawaii, Washington and Oregon. Annual sales average more than $8.7 million per store. Longs’ unique strategy includes competencies in the key categories of pharmacy, over-the-counter medications, photo and cosmetics, and numerous other offerings. Longs’ Web site, [][1], includes community health screening schedules, on-line prescription refills, pharmacist access, coupons, a monthly health topic and the latest company news and investor information.

Travelers Express, which serves more than 5,000 financial institutions and 65,000 retail locations, annually processes more than one billion payment transactions, valued at more that $120 billion. In addition to money orders and MoneyGram wire transfers, the company processes official checks, electronic bill payments, rebate checks, WIC payments and gift certificates.

Viad Corp is a $1.6 billion company based in Phoenix.



Barnes & Noble Gift Card

Barnes & Noble, Inc., the nation’s largest bookseller, introduced the Barnes & Noble Electronic Gift Card. Designed and developed with American Express for Barnes & Noble, the Electronic Gift Card can be purchased and used in any one of more than 1,000 Barnes & Noble or B. Dalton retail stores.

“We are excited about joining forces with American Express to bring this innovative program into our stores,” said Alan Kahn, chief operating officer of Barnes & Noble, Inc. “It brings together two organizations which are well known for their dedication to providing quality and technology to our customer.”

“The Barnes & Noble Electronic Gift Card program demonstrates our continuing commitment to offer new and exciting programs and to enhance customer service,” said Tom Tolworthy, president of Barnes & Noble Booksellers.

The Barnes & Noble Electronic Gift Card is a magnetic-striped stored-value card that functions like a gift certificate, but with greater convenience, flexibility and ease. It can be purchased with any payment method and in any amount between $5 and $100, or $25 and $50 pre-denominated cards. In addition, customers can add value to the card in amounts between $5 to $100. There is no fee or charge for the card.

When the customer brings his or her purchases to a Barnes & Noble cash register, the cashier simply swipes the Barnes & Noble Electronic Gift Card like a credit card. The amount spent is deducted from the total value of the card. If there are funds remaining, the Electronic Gift Card maintains a running balance, eliminating the need for change. The balance is printed on the receipt each time the card is used.

“The partnership with Barnes & Noble represents a major step forward for our electronic gift card program,” said Larry Sharnak, senior vice president of Fee Services and Stored Value. “It represents our largest rollout to date and is evidence of our strong relationship with a quality industry leader.”

The Barnes & Noble Electronic Gift Card operates on a sophisticated stored-value program and is backed by American Express’ superior customer service, which is available 24 hours a day, seven days per week. In addition, American Express will provide marketing, operations and technical services to support the Barnes & Noble Electronic Gift Card program.

“The gift card business leverages American Express’ key strengths in both the card and stored value businesses,” said Mr. Sharnak. “Our history in the Travelers Checques business and our experience in customer service put us in a unique position to deliver superior stored-value solutions to our key partners.”

About Barnes & Noble, Inc.

Barnes & Noble, Inc. (NYSE: BKS) operates 521 Barnes & Noble and 448 B. Dalton bookstores. Barnes & Noble stores stock an authoritative selection of book titles and provide access to more than one million titles. They offer books from more than 50,000 publisher imprints with an emphasis on small, independent publishers and university presses. Barnes & Noble is one of the world’s largest booksellers on the World Wide Web ([][1]), and the exclusive bookseller on America Online (Keyword: bn). has the largest standing inventory of any online bookseller. Barnes & Noble also publishes books under its own imprint for exclusive sale through its retail stores, mail order catalogs and Web site.

General financial information on Barnes & Noble, Inc. can be obtained via the Internet by visiting the company’s investor relations Web site: . About American Express

American Express is a diversified worldwide travel, financial and network services company founded in 1850. It is a world leader in charge and credit cards, Travelers Checques, travel, financial planning, investment products, insurance and international banking. For more information, visit [][2].



Traffic Zooms Up attracted nearly 100,000 unique visitors last week, a net gain of 60% over average traffic levels three months ago. The only major portal devoted to payment cards,, continues to provide the highest response rate to its exclusive roster of credit card issuing ad clients. Last week the site generated an average response rate of 4.92% for its ad clients. According to the latest Nielsen/NetRatings weekly report, ad response rates on the Internet average 0.54%. The site delivers in excess of one million paid ad impressions per month, more than six million “hits” and does not accept performance-based ads. Robert McKinley, CEO of, said this morning from London, the increased traffic is the direct result of the firm’s recently upgraded and technically advanced Web site design which enables visitors to more easily navigate CardWeb’s extensive online services. Associates recently joined the roster of card-issuing clients replacing a slot vacated by Chase Manhattan, who is re-formulating Web strategy. Other card-issuing CardWeb clients include: Bank of America, Capital One, First USA/WingSpan, Wachovia, NextCard, People’s Bank, AFBA, and Commerce Bank.