Americans have voiced a strong discontent with credit card issuers who share their personal information with third parties or affiliates without permission. New research, released by FL-based PSI Global this morning, found that 94% of U.S. consumers do not want a financial services provider to share information with third parties unless they give express permission. In addition, 65% of consumers indicated that they do not want their financial institution to share their account information even with an affiliate organization. According to the study, consumers are a bit more tolerant about the use of financial information within an institution. For example, 51% of U.S. consumers agreed that an institution should use customer financial information in order to provide them with better service and products.Details
Standard Register unveiled ‘I.D.eal Choice’ Monday, an integrated plastic laser card and paper carrier. Designed for issuers of identification, membership and loyalty cards, ‘I.D.eal Choice’ features a thin, durable plastic card that is smudge proof, water-resistant, and accommodates both four-color and spot process images. Once printed by Standard Register, cards are combined with a paper carrier into a single flat sheet to form the industry’s only true co-planar card. Personalized information is then imaged onto the integrated card and carrier using a high-speed or desktop laser printer, without pack buildup or special form-feeding equipment. I.D.eal Choice’s simultaneous imaging process also eliminates the possibility of mismatched cards and associated information.Details
1ClickCharge, the pioneering single-click Internet payment service, announced its first wave of deals with @Ventures portfolio companies, OneCore.com, Intelligent/Digital and ThingWorld.com. All three companies have signed letters of intent and are currently working with 1ClickCharge to provide integrated products and services for their customers. @Ventures is CMGI’s venture capital affiliate.
1ClickCharge joined CMGI as a majority-owned operating company just over a month ago. Today’s announcement demonstrates the synergies among CMGI’s and @Ventures’ combined network of more than 50 operating and portfolio companies. Companies within the network are able to leverage each other’s distribution, technologies, business opportunities and customers.
“Five weeks after becoming a CMGI company, we are announcing partnerships and have a very full sales pipeline. Companies such as OneCore.com, Intelligent/Digital and ThingWorld.com are eager to take advantage of our 100% outsourced service and begin building new revenue models without any of the hassles typically associated with e-commerce infrastructure,” said Scott Samios, Vice President of Partner Development at 1ClickCharge.
OneCore.com ([http://www.onecore.com]) offers small to mid-sized companies an alternative to traditional business banking. Through a single, secure online account, businesses have access to a powerful suite of integrated financial management tools. Intelligent/Digital ([http://www.intelligentdigital.com]) offers leading edge `market-making’ technologies and services that facilitate real-time interaction and live trade between the buying and selling communities in business-to-business marketplaces.
ThingWorld.com ([http://www.thingworld.com]) allows content owners to put the power of online marketing in the hands of their consumers by offering engaging, interactive content – known as `Things’ – that can be easily taken, collected and shared. The ThingWorld.com Network, which distributes Things to online users and is currently comprised of 9 major portals and communities, reaches over 91 million consumers a month. “To date, we are seeing a 28% click-through rate for all Things,” said Steve Barlow, Chairman and CTO of ThingWorld.com. “1ClickCharge will allow us to easily add a more robust e-commerce revenue stream to our business.”
“We are extremely pleased to be working with leading companies such as OneCore.com, ThingWorld.com, and Intelligent/Digital to allow them to offer their customers the simplest and most secure method for making purchases under $20 on the web,” added Heidi R. Goff, President and CEO of 1ClickCharge.
1ClickCharge’s web payment service, scheduled to launch in the first quarter of 2000, makes credit cards perform like cash on the Internet. With its patented authentication technology, 1ClickCharge gives consumers the ability to easily purchase web content on a pay-per-use basis in small dollar amounts. Because 1ClickCharge is 100% outsourced, merchants will quickly realize profits without the technical hassles typically associated with setting up their own Internet payment service. 1ClickCharge’s mission is to lead the industry in single-click Internet payments under $20, a market space it calls Convenience e-Commerce(TM), beginning with the web content and information needs of business executives, IT professionals and online investors. The company is led by Heidi R. Goff, President and CEO, a 20-year senior management veteran of MasterCard, GlobalPay, ADP and IBM; and Brian Smiga, SVP of Marketing and Business Development, formerly co-founder of software companies Actioneer.com and DaytoDay. 1ClickCharge is a service of 1ClickBrands, LLC, a majority-owned operating company of CMGI, Inc. (Nasdaq: CMGI). Visit the company’s Web site at [www.1clickcharge.com].
About @Ventures and CMGI
With more than 50 companies, CMGI, Inc. (Nasdaq: CMGI) represents the largest, most diverse network of Internet companies in the world. This network includes both CMGI operating companies and a growing number of synergistic investments through its venture capital affiliate, @Ventures. CMGI leverages the technologies, content, and market reach of its extended family of companies to foster rapid growth and industry leadership across its network, and the larger Internet Economy. Microsoft, Intel, Sumitomo and Compaq hold minority positions in CMGI.
CMGI’s majority-owned operating companies include Engage Technologies (Nasdaq: ENGA), NaviSite (Nasdaq: NAVI), 1ClickBrands, Activerse, Adsmart, AltaVista, iCAST, Magnitude Network, MyWay.com, NaviNet, SalesLink and ZineZone. The company’s @Ventures affiliates have ownership interests in Lycos, Inc. (Nasdaq: LCOS), Critical Path (Nasdaq: CPTH), Silknet (Nasdaq: SILK), Chemdex (Nasdaq: CMDX), Ancestry.com, Asimba.com, AuctionWatch.com, Aureate Media, blaxxun, BizBuyer.com, Boatscape.com, buyingedge.com, CarParts.com, CraftShop.com, eCircles.com, EXP.com, FindLaw, Furniture.com, HotLinks, INPHO/HomePriceCheck.com, Intelligent/Digital, KOZ.com, Mondera.com, MotherNature.com, NextMonet.com, NextPlanetOver.com, OneCore.com, ONElist, PlanetOutdoors.com, Productopia, Raging Bull, Speech Machines, ThingWorld.com, Vicinity, Virtual Ink, Visto, Vstore and WebCT.
VISA said yesterday that there is no more powerful a sponsorship marketing platform than the Olympic Games. VISA attributes the 55% increase in brand preference as “the best overall card” to its 14 year Olympic sponsorship. VISA also announced yesterday it will fully integrate its Olympic marketing efforts for the 2000 Sydney Games under the marketing platform, “Dream with No Boundaries.” The integrated marketing program will include national advertising, multilevel promotional programs, a cause-related program, public relations, and support for American National Governing Bodies and America’s Olympic team hopefuls. Under the multilevel promotional program VISA is running a sweepstakes in which cardholders who use their VISA card, between now and May 31, 2000, are automatically entered to win a trip to the Sydney 2000 Olympic Games. VISA will launch another sweepstakes from July 1, 2000 through September 30, 2000, in which cardholders will have the opportunity to win $5,000 for their dreams and an additional $5,000 donated in their name to the American Olympic team of their choice.Details
College students nationwide will help fellow students gain an understanding of the responsible use of debit and credit cards as part of a special competition developed by Students in Free Enterprise (SIFE) and Visa U.S.A. Visa U.S.A.’s Responsible Use of Credit Week, November 14 – 20, encourages SIFE Teams to teach other college students smart money management skills to help them achieve financial security and independence.
Active on more than 700 college campuses in 48 states and 15 countries, SIFE is a non-profit organization that works in partnership with business and higher education to help students take what they are learning in the classroom and apply it in real working situations. The Visa U.S.A. Responsible Use of Credit Week special competition will award $13,500 to SIFE Teams with exceptional projects. “Money touches all of our lives,” said Kelly Presta, Vice President, Visa U.S.A. “As the market leader, Visa feels it’s our responsibility to provide the tools and information that young adults need to mange their money better.”
Approximately two-thirds of college students have at least one credit card, and eighty percent of them obtain a card by their first year of college. Twenty five percent of those who have credit cards obtain a card while still in high school, according to the Institute for Higher Education Policy, Credit Card Survey March/April 1998. That’s why SIFE Teams across the country are planning week-long educational events to reach their college peers and other young adults in their communities. Teams are developing web pages, videos, and pamphlets. Campus workshops, lunch seminars, game shows and poster contests are also in the works.
In Houston, college students at the University of St. Thomas plan to promote wise use of credit during a 24-hour Midnight Monopoly Marathon beginning at noon on November 18. The “Credit Card Monopoly” will use standard rules with one exception — teams will be issued a credit card and must make a minimum payment plus pay finance charges each round. Teams that exceed their credit limit or that cannot make a credit card payment go directly to jail.
“If you go around the board, you can really rack up some charges,” said Georgia Brown, a graduate student at the University of St. Thomas and SIFE project leader. “Credit Card Monopoly gives students a chance to see how long it takes to pay off a balance if you are only paying the minimum due each period. They get hands-on experience, learn credit card terminology and have fun without the risk. What they learn will impact them the rest of their lives.”
Now in its 25th year, SIFE provides college students the opportunity to make a difference and to develop leadership, teamwork and communication skills through learning, practicing and teaching the principles of free enterprise. For more information visit [http://www.SIFE.org].
Sioux Falls, SD-based The Credit Store released fiscal year results on Friday which shows net income of $3.6 million for FY99 versus a $29 million loss for FY98. As of May 31, the end of FY99, the company owned or managed $78.7 million of performing credit card receivables compared to $78.4 million at the end of FY98. The issuer also reported it has 65,925 cards-issued as of 5/31/99 versus 60,852 as of 5/31/98. For FY99 the firm had cumulative non-performing consumer debt of $2.9 billion. The Credit Store acquires portfolios of non-performing consumer credit card receivables and originates new credit cards to those consumers who agree to pay all or a portion of the outstanding amount due on their debt. The new card is issued with an initial balance and credit line equal to the agreed repayment amount.Details
Concord EFS and the Food Marketing Institute will announce this morning a pilot for a new check conversion product for supermarkets. The check conversion pilot is the first joint project between Concord and FMI to emerge from the strategic alliance announced in June, in which Concord was selected by FMI to develop new electronic payment solutions that will help to reduce costs for the supermarket industry. The initial pilot is underway at Gooding’s Supermarket in Celebration, FL.Details
Vital Processing Services (Vital), the world’s recognized leader in technology-based commerce enabling services, announced today the appointment of a new executive vice president of marketing strategies, Keith Smith, and the promotion of Donna Embry from senior vice president to executive vice president of product marketing.
Strengthening Vital’s capabilities as a marketing-driven company, Keith Smith’s responsibility as executive vice president of marketing strategies is to develop and lead the execution of business strategies for targeted market segments in the merchant services industry.
Vital President and CEO Jon Palmer said, “I am pleased to announce the addition of Keith Smith to the Vital executive team. He brings unique skills and experience, and the ability to develop partnerships that will enhance Vital’s marketing strategies as we move into the new millenium.
Most recently, Smith served as vice president of sales and marketing for Gibbs Management Group, Inc. He also co-founded NexTran, a subsidiary of Gibbs. His success at Gibbs helped produce significant growth in revenue and profitability. Headquartered in Duluth, GA., Gibbs is a full-service provider of point-of-sale equipment and services, and NexTran, Inc. provices check payment service solutions. Prior to his work with Gibbs, Smith held senior marketing and sales positions at Checkmate Electronics, Lanier Worldwide and founded Independent Business Supplies.
“I also am pleased to announce Donna Embry’s promotion to executive vice president. Her wealth of knowledge and expertise will continue to strengthen Vital’s market position.” said Palmer.
A seasoned veteran in the acquiring industry, Donna Embry has played a major role for several years in delivering quality products to Vital’s clients and their merchants. As executive vice president of product marketing, she will continue to focus on building Vital’s competitive advantage in commerce enabling products and services.
Vital Processing Services (Vital) is the world’s recognized leader in technology-based commerce enabling services. Vital’s clients include financial institutions and their agents that provide a wide variety of electronic payment processing services to merchants. Vital’s product offering includes Portfolio Management Services and Merchant Point-of-Sale Products. Headquartered in Tempe, Ariz., Vital does not compete with its clients for their merchant business. Vital services include merchant POS products, electronic authrorization and data capture; VirtualNet Internet-commerce suite of services; clearing, settlement and exception processing; merchant accounting, billing, and reporting; operational fullfillment services (including chargeback and retrieval processing); risk management; and customer service. Vital is a merchant processing joint venture of Visa USA and Total System Services, Inc. Vital can be found on the Internet at [www.vitalps.com].
First Data’s Western Union Commercial Services is introducing this week ‘Western Union SwiftPay’. The new service is a card-based payment solution that facilitates consumer pre-payment for any services or products where pre-payment is a requirement or an option. The card program is especially suited for local dial tone and cellular phone service, insurance premiums, gas and electric utilities, and Internet services. Consumers using ‘Western Union SwiftPay’ are issued a card, which can be used to make a simple remittance for pre-paid services, when presented at any of Western Union’s U.S. agent locations with their cash payment of up to 200 dollars for a $6.00 fee.The ‘SwiftPay’ service will initially be offered to consumers at 7,853 Western Union agent locations in 10 states and will become available to all 26,000 Western Union locations by the end of 2Q/00. The company said this morning it has already signed its first ‘SwiftPay’ client, Boston Communications Group Inc.Details
The third quarter was essentially flat for Chase Manhattan as the issuer’s account base shrinks but receivables and volume held steady. According to data gathered by CardData (www.carddata.com), Chase’s account base declined by 100,000 gross accounts and 200,000 active accounts during the third quarter. Receivables logged in at $32.2 billion, the same as 2Q/99 and 4Q/98. However chargeoffs and delinquencies improved. Net chargeoffs, as percentage of average receivables, declined from 6.19% one year ago to 5.53% for 3Q/99. Delinquency (90+ day) also decreased to 1.80% for 3Q/99 from 2.14% for 3Q/98. For more current and historical data on Chase Manhattan’s credit card portfolio visit CardData ([www.carddata.com]).
3Q/99 2Q/99 4Q/98
Recv: $32.2b $32.2b $32.2b
Q-Vol: $13.4b $13.7b $13.1b
Accts: 20.2m 20.3m 21.0m
Actives: 12.4m 12.6m 12.8m
Cards: 28.3m 28.4m 29.0m
Source: CardData (www.carddata.com)
The following Internet audience and advertising information is from Nielsen//NetRatings, the Internet measurement service from Nielsen Media Research and NetRatings, Inc.
The information includes: Top 25 Web Properties, Top 10 Internet Advertisers, Top 10 Ad Banners and Average Internet Usage statistics for the week ending October 24, 1999.
Noteworthy this week: — The active Internet universe (those who actually
increased 4.3% this week, growing from 47.7 million users to 49.8
million surfers. — The top site this week for females was iVillage’s
AllHealth.com. Of those Web surfers visiting the site, 92.3% of
them were female. The top site for males was NetTaxi.com, an
online community. Men accounted for 91.0% of those visiting the
site. — No. 1 clicked-on ad banner with an 8.7% click rate was Direct
Hit’s ad, which was advertised solely on Netscape.com’s home
page. Direct Hit is a search engine.
Nielsen//NetRatings: Top 25 Web Sites by Property
October 18-24, 1999
Ranking of the Most Visited Web Properties
Property (Ticker Symbol) Unique Audience Time Per
1. AOL Websites (NYSE:AOL) 21,676 0:09:22
2. Yahoo! (NASDAQ:YHOO) 19,622 0:25:47
3. MSN (NASDAQ:MSFT) 12,711 0:18:21
4. Lycos Network (NASDAQ:LCOS) 10,167 0:07:38
5. GO Network (NASDAQ:SEEK) 7,063 0:13:48
6. Microsoft (NASDAQ:MSFT) 5,559 0:06:45
7. Excite@Home (NASDAQ:ATHM) 5,170 0:15:31
8. Time Warner (NYSE:TWX) 3,770 0:08:34
9. AltaVista (NASDAQ:CMGI) 3,578 0:05:40
10. eBay (NASDAQ:EBAY) 3,347 0:58:33
11. Amazon (NASDAQ:AMZN) 3,266 0:07:46
12. Blue Mt. Arts 3,146 0:09:42
13. Go2net Network (NASDAQ:GNET) 2,483 0:06:41
14. Snap 2,365 0:07:26
15. Xoom (NASDAQ:XMCM) 2,116 0:06:24
16. LookSmart (NASDAQ:LOOK) 2,110 0:05:58
17. CNET (NASDAQ:CNET) 2,103 0:06:17
18. ZDNet (NYSE:ZDZ) 1,903 0:07:44
19. About.com (NASDAQ:BOUT) 1,737 0:06:04
20. AT&T (NYSE:T) 1,655 0:08:44
21. Real Networks (NASDAQ:RNWK) 1,621 0:04:23
22. CBS Sportsline (NASDAQ:SPLN) 1,609 0:11:42
23. GoTo.com (NASDAQ:GOTO) 1,511 0:02:24
24. American Greetings (NYSE:AM) 1,486 0:06:14
25. CNN (NYSE:TWX) 1,449 0:10:43
Example: The data indicate that approximately 1.5 million home
Internet users visited at least one of the American Greetings-owned
sites during the week, and each person spent, on average, a total of
six minutes and 14 seconds at one or more of their sites.
Notes: Rankings are based on audience measurement of people who
have access to the Internet from home. A property is defined as a
consolidation of multiple domains and URLs owned by a single entity.
Reach is a measure of the unduplicated audience that visits a
property. The data are expressed as the percent of the total universe
of Internet users who logged onto the Internet at least once during
the reporting period.
Nielsen//NetRatings: Top Ten Advertisers
October 18-24, 1999
Top advertisers, ranked by banner impressions, are based on data
from BannerTrack(SM), Nielsen//NetRatings’ syndicated advertising
research report. An impression is counted each time an ad banner is
fully loaded onto a user’s screen.
Advertiser(a) Impressions (000) Reach %
1. TRUSTe 278,828 13.5
2. Microsoft 102,335 24.6
3. Yahoo! 66,123 18.8
4. Amazon 57,874 19.6
5. Next Card (NASDAQ: NXCD) 38,814 13.7
6. TD Waterhouse (NYSE: TWE) 38,748 3.4
7. E*TRADE (NASDAQ: EGRP) 36,973 7.4
8. Wingspan Bank 34,734 15.2
9. America Online 33,059 12.8
10. SexTracker 29,769 3.8
(a) Impressions reported include house ads, which are ads that run on
an advertiser’s own web property.
Example: An estimated 33.1 million America Online ad banners were
completely loaded on users’ computers during the surfing week. These
banners were delivered to 12.8% or 6.4 million home Internet users.
Nielsen//NetRatings: Top Ten Ad Banners Viewed
October 18-24, 1999
Top Banners, ranked according to reach percent, are cited from
BannerTrack(SM), Nielsen//NetRatings’ syndicated ad research service.
Advertiser(a) Reach % Creative
1. Wingspan Bank 4.0 Clue: If your bank could start
over, this is what it would be.
2. KB Kids 3.9 Win a Maiden Voyage for Four!
Click Here! KB Kids
3. Lowestfare 3.8 Lowestfare.com. So You wanna
Discount or what?
4. Lowestfare 3.7 You want cheap and easy? Get it
with LowestFare! Save 25% on a
5. KB Kids 3.7 Win a Maiden Voyage for Four!
Click Here! KB Kids
6. Sprint (NYSE:FON) 3.5 The point of contact. Sprint.
7. Bonzi Software 3.4 Speed Up Internet Connection
8. PageNet (NASDAQ:PAGE) 3.4 You@airport.com. PageNet.
9. Wingspan Bank 3.3 WingspanBank.com. The competition
just doesn’t fly.
10. eBay/First USA 3.3 eBay Visa; Apply now!
(a) Ad banners that run predominantly on an advertiser’s own property
or house ads are not included in the above.
Nielsen//NetRatings: Average Internet Usage
October 18-24, 1999
Data below represent activity for the average Internet user
during the designated weekly period.
Current Week Last Week Change
Number of Sessions per Week 5 6 -16.7
Number of Unique Sites Visited 6 6 0.0
Page Views per Week 166 173 -4.1
Page Views per Surfing Session 31 31 0.0
Time Spent per Week 2: 37: 26 2: 42: 57 -3.4
Time Spent per Surfing Session 0: 29: 14 0: 29: 19 -0.3
Duration of a Page Viewed 0: 00: 57 0: 00: 57 0.0
Average Click Rate for
Top Banners 0.39 0.36 +8.3
Active Internet Universe
(actually surfed) 49.8 million 47.7 million +4.3
Universe Estimate (had
access, but did not
necessarily go online 113.6 million 13.1 million +0.4
Nielsen//NetRatings, the audience measurement service from Nielsen Media Research and NetRatings, Inc., collects data from more than 36,000 panelists as they surf the Web at home. The Nielsen//NetRatings panel is the largest media research sample of at-home Internet users currently being measured in real time. Nielsen//NetRatings uses unique technology capable of measuring both Internet use and advertising to provide the most timely, accurate and comprehensive Internet usage data and advertising information in the industry. For more information, please visit [www.nielsen-netratings.com].
eFunds, a business unit of Deluxe Corporation, announced that it has renamed Deluxe Electronic Payment Systems, Inc., as eFunds Corporation and has completed several key steps necessary to launch eFunds as an integrated electronic payment business.
“Today marks a key point in the progress eFunds has made since April 22, when Deluxe announced it would combine six previously separate businesses into a new electronic payment and electronic commerce powerhouse,” said Debra Janssen, president and CEO of eFunds. “Among other things, we have established a common sales, marketing, product management, information technology and administrative team to guide eFunds in accomplishing its goal of becoming a leading provider of electronic payment solutions. eFunds is a great name representing the great opportunity we have in the world of electronic payments and payment management.”
The building blocks of eFunds eFunds combines:
* DEPS, one of the nation’s leading third-party processors for electronic payments;
* DebitBureauSM, a unique decision-support capability and the most comprehensive source of debit data available;
* Chex Systems, Inc., the nation’s leading applicant verification network for financial services companies;
* Deluxe Payment Protection Systems, Inc., which provides SCANSM, the nation’s leading check authorization network serving retailers;
* an electronic check conversion business, which converts paper checks into electronic transactions at the point of sale;
* and Deluxe Data International, Ltd., the international affiliate of Deluxe Electronic Payment Systems, which provides EFT processing software, middleware and home banking solutions to financial institutions outside the United States and Canada.
Opportunity from combined strengths
eFunds’ payment processing and information strengths are already resulting in products and services that can help financial services companies and retailers manage, secure, and process debit transactions, while helping them fight fraud, manage risk, and maximize their opportunities with consumers. In addition to financial services companies and retailers, eFunds’ markets include electronic funds transfer networks and emerging opportunities with insurance companies, brokerages, telecommunications companies, utilities, and electronic commerce merchants and businesses. eFunds’ capabilities extend from traditional payment systems like the automated clearing house to the Internet and other e-commerce applications. For e-commerce, one of eFunds’ goals is to help make debit payments – which are under-represented on the Internet as a payment option for consumers and merchants – safe, easy to use, and widespread.
“We can help merchants and financial services companies at every step of an electronic debit transaction – from fighting fraud and verifying a payer’s identity when a payment is tendered, to processing the transactions, to actually moving the money,” Janssen said. “What sets us apart is our transaction processing strengths combined with our robust data sources and data analysis capabilities that result in payment management solutions that we can provide to our customers.”
eFunds provides leading electronic payments solutions, helping financial services companies and retailers manage, secure and process debit-related transactions while minimizing risk and optimizing customer opportunity. End-to-end solutions include customer and identity verification; and transaction authorization, capture, conversion, processing and settlement.
Deluxe is a holding company composed of four business units: eFunds, Deluxe Paper Payment Systems, iDLX Technology Partners and Deluxe Government Services. Deluxe is a Fortune 1,000 company headquartered in St. Paul, Minn. It was founded in 1915.Details