Intell-A-Check, Corp., a leader in electronic payment solutions, announced that Renaissance Bankcard Services is using the company’s electronic check-writing application software, Intell-A-Check!, to participate in the National Automated Clearing House Association test pilot to authorize ACH payments over the phone. Renaissance Bankcard Services is a national leader in developing, managing and servicing customized MasterCard and Visa portfolios. Intell-A-Check! offers an out-of-the-box, plug-and-play solution to enable Renaissance Bankcard to access the ACH network to support bill payments and collections via telephone for the NACHA trial program.
Intell-A-Check! offers a flexible tool for expanded customer service, enabling companies to instantly accept secure check and ACH payments through the phone, an automated IVR/VRU interface, and the Internet. Renaissance Bankcard currently uses Intell-A-Check! to provide credit card customers with the option of paying their bills by check directly over the phone, and as a collections tool to procure outstanding balances. By participating in the NACHA pilot, Renaissance will extend its application of Intell-A-Check! to support ACH debits, eliminating paper-based payments entirely, and offering even greater convenience for customers.
“At Renaissance Bankcard, the customer is our number one priority. With Intell-A-Check!, we can offer our customers top-quality service, allowing them to conveniently pay their bills over the phone,” explained Karen Fort, Operations Project Analyst at Renaissance. “With the NACHA pilot, Intell-A-Check! continues to provide us with a vehicle to further enhance our services, and meet the customer’s every need.”
Following the NACHA pilot, Renaissance Bankcard plans to use Intell-A-Check! to offer additional customer payment options, enabling customers to submit fast, easy payments over the Internet, and through an automated IVR/VRU interface. Both options will seek to reduce call center traffic, freeing Renaissance Bank’s service representatives to offer targeted customer support.
“Intell-A-Check! provides companies with the perfect tool to participate in the NACHA pilot, and develop a platform to accept ACH and check payments over the phone,” explained Joseph Grueter, Manager of Business Development and Founder of Intell-A-Check, Corp. “We are thrilled to provide Renaissance Bankcard with a turnkey solution to tap into the ACH network, and offer customers total payment convenience.”
About Renaissance Bankcard Services
Renaissance Bankcard Services (RBS) is a national leader in developing, managing and servicing customized MasterCard(R) and Visa(R) portfolios. RBS was formed in 1991 by a group of veteran credit card managers who created the first credit-card-only bank for ITT Corporation in 1988. Five of the top fifteen credit-card-issuing banks in the nation have utilized RBS to enter the sub-prime card market. RBS servicing centers are located in Beaverton, Oregon and London, Kentucky.
About Intell-A-Check, Corp.
Founded in 1993, Intell-A-Check, Corp. is a leader in payment technologies, providing a range of electronic payment solutions to Fortune 1000 organizations, including MCI WorldCom, Comcast Cablevision, Bank of America, Consolidated Edison of New York, Staples Corporation, and GE Capital. Located in Belleville, NJ, the company is a Microsoft Commerce Partner. Its flagship product, Intell-A-Check!, is a Microsoft BackOffice certified solution that supports a broad range of technology platforms. For additional information via the Web at [http://www.icheck.com].