DataCard Corporation today announced that Thomas L. Schlick has been named vice president of DataCard’s world service group.
“Our service group has performed extremely well over the past several years, in terms of both customer satisfaction and profitability,” said Glenn Highland, DataCard’s president and CEO. “We believe Tom’s skills and experience will allow us to continuously improve in those areas and make DataCard a better company to do business with anywhere in the world.”
“Plus, we’re aggressively expanding our channel distribution strategies, which will present a variety of new service requirements,” Highland added. “Tom’s expertise will be tremendously valuable as we tackle those new challenges.”
Schlick will oversee all group functions, including North American field operations, North American depot services, global education services, global technical support, global quality systems, global marketing and new business development.
“We’ve structured our world service group to better serve the specific needs of our customers on a worldwide basis,” Highland said. “Tom’s guidance will prove instrumental as we continue to focus on driving business through customer-centric quality and performance measures.”
Before joining DataCard, Schlick served as vice president of the service and support division at Fisher-Rosemount, Inc. Under his direction, the company generated more than $90 million in service-related revenue for 1997. Schlick holds a B.S. in electrical engineering and and M.B.A. from the University of Minnesota.
DataCard Corporation, a privately held company based in Minneapolis, Minn., provides customers around the world with fully integrated solutions for a variety of financial, identification and healthcare applications. In addition to turnkey solutions, the company offers complete lines of card personalization systems, digital photo ID systems, photo ID printers and transaction systems. ([www.datacard.com])