Schlumberger Lands Major Swisscom Deal

Schlumberger is to provide Swisscom with Java SIM cards for its GSM mobile network service.  The new cards dramatically boost the potential for delivering value-added services to mobile phone subscribers, making it much easier to develop applications, and intrinsically simple to upgrade software in the field.  Several hundred thousand SIMs (Subscriber Identity Modules) have been ordered for delivery during 1998.

The Swiss operator will be the first in the world to roll-out Java-compatible SIMs.  Java capability extends the versatility of the Phase 2+ SIM Swisscom will supply for digital mobile phones, by allowing it to operate as a miniature computer and run a spectrum of additional applications.

This pioneering move will give Swisscom – already a leading exponent of value-added services for mobiles though its over-the-air service SICAP(tm) – a highly flexible platform for introducing new functions and tailoring its service package for individual users.  Thanks to the intrinsic security of smart cards the mobile phone could, for example, be used to make remote payments, to shop on the Internet, to read and send confidential messages, or access private servers and information databases – key functions that will underpin the emerging e-commerce industry.  Java programming capability will also make it intrinsically simple for Swisscom to offer custom services for groups of users, or business organisations.

Swisscom has ordered Activa(tm) Cyberflex Core(tm) cards from Schlumberger. These are the first cards in the world to offer GSM Phase 2+ SIM Application Toolkit capability, and compliance with the JavaCard 2.0 API. Demonstrated in October 1997, this card technology is currently on beta-test with many of the world’s foremost telecommunications corporations, in preparation for general release in 1998.  Swisscom and Schlumberger are currently working together to fine-tune existing SICAP (SIM Card Application Platform) services for use on the new Java platform, to ensure that the new product meets Swisscom’s objectives.

Many hundreds of organisations are currently developing smart card applications based on the first JavaCard implementation, Cyberflex(tm) from Schlumberger, but this is the first project to reach the stage of high volume orders in preparation for mass roll-out.

Almost every GSM/PCN operator is evaluating, or beginning to use, the autonomous capability of the latest Phase 2+ SIM smart card platforms to offer new applications such as remote banking.  The Java compatibility built into Schlumberger’s Activa Cyberflex Core accelerates this trend by providing a completely open and developer-friendly environment for this work.  Thanks to the interpreted nature of the Java language, applications can now be written and trialled in a matter of days, eliminating the mask creation cycle required for conventional smart card projects.  The technology effectively transforms smart cards into conventional computers, allowing them to run any Java Card-compliant application, and adapt to meet the individual needs of users.

“The ease of programming SIMs using Java will allow us to improve the capabilities of mobile terminals while at the same time simplifying life for users through interactive activation sequences” notes Rudolf Ritter, Head of New Business Development of Swisscom.  “Thanks to the support of our long-time supplier of SIMs, Schlumberger, this product extends the over-the-air capability we established with SICAP, giving us a flexible tool to support the productivity of our customers.”

“This order marks a giant leap forward for the smart card industry” notes Torsten Uhe, Sales Manager for Schlumberger’s operations in Germany and Switzerland. “The Java language, coupled with the flexible standard that governs SIMs, is giving network operators a platform for ‘mass customisation’ of communications services, and Swisscom’s pioneering project will influence the entire telecommunications world.”

Information on JavaCards and Activa can be found at[ www.cyberflex.austin.et.slb.com/][1] and [www.slb.com/et/sc_offer/activa.html][2]

[1]: http://www.cyberflex.austin.et.slb.com/
[2]: http://www.slb.com/et/sc_offer/activa.html

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PMT Record Earnings

PMT Services, Inc. announced record financial results for the second quarter and first six months of fiscal 1998. Consolidated results have been restated for certain pooling of interests transactions as if the acquired companies had always been a part of PMT.

Revenues for the second quarter, which ended January 31, 1998, increased 32.4% to $99,813,000 from $75,411,000 for the second quarter of fiscal 1997. Fully taxed net income before nonrecurring expenses was $6,593,000, up 38.8% from $4,751,000. Fully taxed earnings per diluted share before nonrecurring expenses increased 27.3% for the quarter to $0.14 from $0.11 for the second quarter of the prior fiscal year. These results exclude nonrecurring merger related expenses and include a normalized tax rate of 38% to reflect fully taxed results of merged entities as if they had historically been C Corporations instead of Sub-Chapter S Corporations.

Revenues for the first six months of fiscal 1998 increased 25.2% to $193,325,000 from $154,401,000 for the first half of fiscal 1997. Fully taxed net income before nonrecurring expenses for the latest six month period rose 32.8% to $12,438,000, or $0.26 per diluted share, from $9,369,000, or $0.21 per diluted share, for the first six months of fiscal 1997. These results reflect the same adjustments discussed above.

“PMT’s record results for the second quarter continued to demonstrate significant operating and earnings momentum,” remarked Mr. Roberts. “We attribute these results to the ongoing expansion of our merchant account portfolio through both acquisitions and accelerating internal growth. In addition, the growth of the portfolio created further economies of scale, which, combined with revenue enhancement programs and better vendor pricing, produced an increase in the operating profit margin to 10.0% of revenues for the quarter from less than 9.0% for the second quarter of fiscal 1997.

“Through the first half of fiscal 1998, we completed three acquisitions, bringing more than $3 billion in annualized charge volume to the Company. Subsequent to the end of the second quarter, we announced a fourth acquisition, with approximately $200 million in annualized charge volume. In addition to expanding the merchant account portfolio, we entered all four of these transactions with a specific goal of increasing our capability to generate internal growth by acquiring seasoned, quality field sales forces. The success of this strategy can be measured by the increase over the past 21 months in the average number of accounts being produced by our sales channels to approximately 3,500 per month currently from approximately 600 per month previously.

“We remain confident of the Company’s ability to produce further profitable growth through our dual strategies of acquisition and internal growth. We continue to lead the consolidation of our markets and our internal merchant account production continues to increase. As a leader in a growing and highly fragmented market, we are optimistic about the Company’s prospects.”

PMT Services, Inc. is an independent service organization which markets and services electronic credit card authorization and payment systems to small retail and professional businesses located throughout the United States. PMT’s account portfolio has grown through the internal development of accounts using telemarketing and a field sales force as well as through the purchase of account portfolios. PMT is one of the largest independent service organizations in the country.

Investors are cautioned that this release contains forward-looking statements, such as those relating to PMT’s ability to produce continued profitable growth and the continued consolidation of the electronic transaction processing industry, that are based upon current expectations and involve a number of risks and uncertainties. Actual operations and results may differ materially from those expressed in the forward-looking statements made by the Company. The factors that could cause actual results to vary include PMT’s ability to retain and expand its field sales force; the ongoing performance of the field sales and telemarketing personnel; the actual production of new accounts by alliance partners; the Company’s ability to integrate acquisitions successfully with its processing systems and products and to account for acquisitions as poolings of interests; the availability of attractive acquisition targets; the availability of capital, attrition of merchants from acquired portfolios; and other trends or uncertainties as noted in PMT’s periodic filings with the SEC.

                          PMT SERVICES, INC.
                    Unaudited Financial Highlights
                (in thousands, except per share data)

                         Three Months Ended        Six Months Ended
                             January 31,              January 31,      
                          1998        1997         1998        1997 
Revenues               $ 99,813    $ 75,411      $193,325    $154,401
Net income(1)          $  6,280    $  3,635      $ 12,045    $  8,201
Earnings per share(1)
  Basic                $   0.13    $   0.08      $   0.26    $   0.19
  Diluted              $   0.13    $   0.08      $   0.25    $   0.18
Weighted average shares
outstanding
  Basic                  47,188      43,164        46,488      43,122
  Diluted                48,170      44,397        47,533      44,393

     (1) Includes nonrecurring expenses related to merger transactions
and excludes adjustments necessary to reflect the fully taxed results
of acquisitions as if they had historically been C Corporations
instead of Sub-Chapter S Corporations. Pro forma results excluding
nonrecurring expenses and reflecting a full tax rate (38%) are shown
below

                          Three Months Ended     Six Months Ended
                              January 31,           January 31,   
    Pro Forma Results      1998       1997       1998       1997 
    Net income            $ 6,593    $ 4,751    $12,438    $ 9,369
    Diluted earnings
     per share            $  0.14    $  0.11    $  0.26    $  0.21

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AIDS Phone Card

The California Department of Health Services will announce this morning the free distribution of 50,000 10-minute calling cards to help reduce the spread of HIV. The long distance calling cards will play an AIDS prevention message before callers use the cards. The cards will be distributed through radio promotions and grassroots organizations. California estimates 8,000 residents will contract HIV this year to join 37,000 other Californians with HIV.

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IDRC USA/ProMark One Names VP’s

ProMark One, a leading provider of outsourced teleservice solutions within IDRC USA, is pleased to announce the promotion of Jay Hammans, Vice President Outbound Client Services for IDRC USA, Eric Kaufman, Vice President Information Systems for IDRC USA, and Bill Hoke, Vice President Finance/Controller for IDRC USA.

Jay Hammans was recently promoted from Director of Client Services for ProMark One to Vice President of Outbound Client Services for IDRC USA. In his new position, Hammans will be responsible for recruiting, developing and managing IDRC USA’s Client Services professionals, and developing and maintaining relationships with IDRC USA’s Client Services professionals, and developing and maintaining relationships with IDRC USA’s key business partners. Prior to joining ProMark One in 1996, Hammans spent six years in a variety of clients and industries. Hammans attended the University of Nebraska at Kearney.

Eric Kaufman was recently promoted from Director of Technical Services for ProMark One to Vice President of Information Systems for IDRC USA. In his new position, he will be responsible for hardware, software, application development, network, and the technology infrastructure for IDRC USA. Prior to joining ProMark One in December 1996, Kaufman worked for American Express in Phoenix and Ft. Lauderdale for 14 years. His various management positions included Director Data Center Operations, Director Electronic Commerce, and Director of Technology Business Planning. Kaufman has an MBA from the University of South Florida in Management.

Bill Hoke was recently promoted from Controller of ProMark One to Vice President Finance/Controller from IDRC USA, and is currently responsible for all aspects of financial reporting and analysis for IDRC USA. Hoke was extensive senior management experience in corporate finance and accounting. Prior to joining ProMark One in 1997, Hoke was the Controller of Orhologic, a publicly-owned orthopedic products company traded on the NASDAQ, which raised $125 million through its secondary offering and completed two acquisitions of complementary companies. Before this, he was the VP Finance with Peter Piper Pizza, which raised $15 million of private equity and acquired the company’s largest competitor. Hoke also served as the Controller of MicroAge for two years, and was with Deloitte & Touche for eight years when he left was a Senior Manager in 1991. Bill is a CPA and has a BA in Accounting from the University of Northern Iowa.

IDRC USA was recently formed through the geographic reorganization of IDRC into two operating units, consisting of IDRC USA and IDRC International . Based in Scottsdale, Arizona, IDRC USA consists of the ProMark One (IDRC’s largest subsidiary), IntelliSell and Telnet business units, as well as two facilities in Buffalo, New York and our newly constructed inbound facility in San Diego, California. IDRC International consists of the S&P Data business unit, and is based in Toronto, Ontario. Through the combined resources of these companies, IDRC is able to offer a wide spectrum of fully integrated services to clients throughout North America. The IDRC network of companies currently has nearly 6,800 employees, and nearly 4,500 workstations in 31 locations throughout U.S. and Canada.

IDRC USA specializes in providing inbound and outbound telephone based solutions that target buisiness and consumers in a variety of industries, including telecommunications, financial services, and insurance, among others. IDRC USA uses customized, state of the art computer and telephone based technologies in its operations. IDRC USA’s focus is to work with selected buisiness partners, helping them to maximize the lifetime value of their customers through the effective use of telephone based support.

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Are They or Aren’t They

The American Bankers Association reported card delinquencies, as a percentage of accounts 30+ days past due, dropped significantly during the fourth quarter to 3.04% from 3.52% for the third quarter 97. However the ABA also noted that as a percentage of gross outstandings, delinquency actually inched up from 5.31% in the third quarter to 5.38% for the fourth quarter. Indeed data from the credit-card-backed security market shows delinquency, based on outstandings, rose for the January collection period. Last week Fitch IBCA reported 60+ day delinquency stood at 3.73%, the sixth consecutive monthly increase. Bankcard Barometer reported earlier this week 30+ day delinquency, based on outstandings, increased to 5.41% for the February calendar month.

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New Card Study Released

Nearly three-quarters of adults have a credit card and more than 80% of those have used a card in the past month, according to “The U.S. Market for Plastic Payment Cards,” a new report from Packaged Facts, a brand of FIND/SVP, the New York City-based consulting and research firm.

In 1997, the plastic payment card market totaled a staggering $1.2 trillion–nearly double the 1993 figure and a 14% leap from 1996. What’s more, double-digit growth is expected to continue despite market saturation and record numbers of defaults and delinquencies.

Wide Range of Cards

While general purpose cards remain a favored form of payment, other types of cards are gaining in popularity. These include co-branded cards, affinity cards, private-label cards, corporate credit cards, debit cards, and store-value cards–all of which are covered in the report.

Fast-Growing Market Breeds Competition

Competition is intensifying. The playing field is now crowded with thousands of companies, issuers are buying up the portfolios of competitors to improve economies of scale, and the combination is squeezing profit margins.

One strategy issuers are employing in response is to develop products for new or under-served market segments. “Marketers are going after the marginally creditworthy and the young,” reports Elizabeth Rowe of FIND/SVP’s Quick Consulting and Research Service. “They’re also pursuing the corporate card market with a vengeance,” she says. Indeed, the corporate/purchasing card market will jump 30% in 1998.

Packaged Facts’ 275+ page report, “The U.S. Market for Plastic Payment Cards,” is priced at $2,500 and is available from Packaged Facts. To order, call (800) 265-9836. For a complete table of contents or to learn about thousands of other reports, visit our Web site at [www.findsvp.com][1]

[1]: http://www.findsvp.com

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New E-Commerce Study

The Strategis Group’s newest publication, Electronic Commerce  Internet Payment Systems, explores primary Internet commerce initiatives, including digital cash, electronic checking, and credit card transaction systems.  The 183-page report also discusses general Internet usage and examines consumer purchasing habits with regard to online content and hard goods.  A special appendix to the study examines the impact of increasing Internet penetration of American households on future market opportunities for consumer Internet commerce.

Specific topics discussed include

* Issues affecting Internet payment systems such as regulation and security.

* Specific payment systems, namely online electronic payment specialists, dual purpose platforms, and electronic transaction facilitators.

* Consumer Internet commerce usage.

In addition, the following companies are profiled

CertCo LLC

CheckFree

Citibank

Clickshare

CyberCash

DigiCash

Digital Equipment Corp.

E-Money.Net

First Virtual

GCTech

GlobeSet

Gold & Silver Reserve

Hewlett Packard

InterTrust

MasterCard

Mondex

Open Market

Systemics

VeriFone

Visa

Wave Systems

Based on primary and secondary industry research as well as a nationally representative survey sample of 1,000 households, Electronic Commerce Internet Payment Systems provides valuable information about the emerging world of Internet commerce.  The report is available in CD-ROM format for convenient use at corporate sites and in hard copy format for single users.

The Strategis Group — with offices in Washington, D.C., London, and Singapore — publishes in-depth market research reports and provides customized consulting services and continuous information solutions to the multichannel video, satellite, Internet, competitive telephony, and wireless communications industries.  The Strategis Group’s market studies, valuations, and strategic planning projects provide crucial information to communications industry leaders throughout the world.  For more information or an electronic sample of data contained in Electronic Commerce  Internet Payment Systems please contact Matt Page at 202-530-7516 (phone), 202-530-7540 (fax), visit [http://www.strategisgroup.com][1] or mpage@strategisgroup.com.

[1]: http://http://www.strategisgroup.com

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Drexler to Demo Card Workstation

Drexler Technology Corporation announced it is delivering six multi-card workstations that can read/write a variety of data cards, including smart cards, optical memory cards, magnetic-stripe cards, and multi-technology cards. The multi-card workstation was developed by the Company under an $800,000 contract from an undisclosed customer. Drexler Technology has the right to manufacture and market the workstation.

The multi-card workstation, which functions with a standard personal computer, will be demonstrated at the CeBIT ’98 exhibition in Hannover, Germany, March 19-25, 1998 and in Washington D.C., April 27-30, 1998, at the CardTech/SecurTech ’98 Conference.

Drexler’s LaserCard(R) optical memory cards used with the workstation contain an optical memory stripe that is capable of storing over 1 megabyte of user data. The card workstation also can read conventional magnetic-stripe cards, OCR-B symbology, 2-dimensional bar codes, and smart cards having a microcontroller chip that contains a microprocessor and semiconductor memory.

The multi-card workstation also is capable of writing and reading data to and from a single “Smart/Optical(TM) card” — a card containing both a microcontroller/microprocessor chip and an optical memory stripe. In general, the Smart/Optical(TM) card, like a tiny PC, could be used for a wide variety of applications by utilizing its microprocessor for transaction processing and its optical memory for data storage. By combining two or three technologies, a single card could house multiple applications such as Internet electronic commerce, medical insurance, financial transactions, medical/health records, identification, admission tickets, and airline- and travel-benefits programs.

Based in Mountain View, Drexler Technology Corporation manufactures LaserCard(R) optical memory cards that store 1 to 4 megabytes of data. The Company’s wholly owned subsidiary, LaserCard Systems Corporation, develops system software for PC-based optical memory card systems. LaserCard(R) applications include immigration cards, cargo manifests, access control cards, healthcare records, high security/interactive ID cards, automotive records, medical image storage, portable records with audit trails, and consumer transaction systems.

Forward-Looking Statements Certain statements made above relating to plans, objectives, and economic performance go beyond historical information and may provide an indication of future results. To that extent, they are forward-looking statements within the meaning of Section 21E of the Securities Exchange Act of 1934, as amended, and each is subject to factors that could cause actual results to differ from those in the forward-looking statement. Such factors are described in the Company’s Report on Form 10-K and other documents filed by the Company from time to time with the Securities and Exchange Commission.

For Drexler Technology news on the Internet .

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Sub-Prime Explosion

As a U.S. Senate Committee probed the alleged lending abuses of so-called sub-prime mortgage firms this week and as sub-prime auto loan concerns have faltered over the past few months, the market for sub-prime bank credit cards is red hot. Last year the number of sub-prime cards issued soared by 50% compared to the 9% overall growth rate in cards issued. Sub-prime cards, which includes both secured and unsecured credit cards issued to consumers with below average credit scores, topped 14 million at the end of 1997. Over the past twenty-four months the sub-prime segment has grown a staggering 141%. Among the fastest growing players are Sioux Falls, SD-based First Premier Bank and Colorado- based Best Bank. First Premier’s portfolio has skyrocketed from 40,000 cards to well over 200,000. Among major players, Direct Merchants or Metris Companies leads the pack, tripling its portfolio since the end of 1995. Top issuers Capital One, Bank of America, Wells Fargo and Associates have also realized significant gains in their sub-prime segments. Based on data collected by CardTrak/CardData the total number of sub-prime cards-in-force at year-end 97 totalled 14.2 million compared to 9.5 million for 96 and 5.9 million for year-end 95.

                                FASTEST GROWING SUB-PRIME ISSUERS
                                     TOTAL CARDS-IN-FORCE
                             1997           1996           1995          2YR
CHANGE
Providian                    6.1m           4.7m           3.3m          +85%
Direct Merchants             3.7m           2.2m           1.2m          +208%
First Consumers              564k           385k           336k          +68%
First Natl Marin             463k           333k           180k          +157%
First Premier                235k           109k           40k           +488%
Orchard Bank                 221k           156k           119k          +86%
Cross Country Bank*          1.2m           500k           300k          +300% 
Best Bank*                   434k           200k           100k          +334%
       * estimated or preliminary data m-millions  k-thousands
       SOURCE CardData-CardTrak

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Cap One Names OPs Head

Capital One today announced the promotion of Marge Connelly to Senior Vice President, Credit Card Operations.  Ms. Connelly will lead the Production Services and Customer Relations organizations — with responsibility for the management of Capital One’s call centers, including customer relations and retention, along with cardholder correspondence processing, chargebacks and retrievals, credit operations, payment processing, embossing, image operations and statement rendition.

“Capital One is thrilled to recognize Marge Connelly for her commitment to the company and its associates.  She has had a profound influence on our business,” Nigel Morris, Capital One’s President and Chief Operating Officer, stated.  “She is an asset to our organization as evidenced by the way she has built a solid infrastructure that services Capital One’s over 11 million customers in the U.S. and abroad.”

Ms. Connelly has made a number of contributions to Capital One since joining in 1994, most significantly, aligning Capital One’s operational areas with its business strategy to reduce expenses and improve efficiency and effectiveness.  She also ensured a smooth transition in operations when the company spun off from Signet, and was instrumental in establishing the infrastructure needed to serve Capital One’s rapidly expanding customer.  Most recently, Ms. Connelly has helped Capital One leverage its operational strengths to generate revenue in areas like customer retention and customer service marketing.

Currently a member of the Board of Directors for the Metro Richmond Chamber of Commerce, Ms. Connelly is a member of Visa’s Operations Advisors Committee and has also been involved with a number of community activities, including the Capital One Kids Cafe and Habitat for Humanity.  Other special interests include mountain biking and hiking.

Headquartered in Falls Church, Va., Capital One Financial Corporation (NYSE COF) is a financial services company whose principal subsidiaries, Capital One Bank, and Capital One, F.S.B., offer consumer lending products. Capital One’s subsidiaries collectively had 11.7 million customers and $14.2 billion in managed loans outstanding as of December 31, 1997, and are among the largest providers of MasterCard and Visa credit cards in the world. Capital One’s Internet address is .

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Cyberflex Training Class

Schlumberger announced Tuesday  that its next Cyberflex Training Class will be conducted in Austin on April 7-9, 1998. The course is directed at software developers, teaching them to use Cyberflex(tm), the smart card with a Java(tm) Virtual Machine. The curriculum will provide developers with the tools and knowledge about Java card programming that they will need in the exciting new world of smart cards opened up by Cyberflex.

On the first day, Java basics will be reviewed, and the next two days will concentrate on learning the features and programming techniques for the Cyberflex card. Students will be taught to design and create a moderately complex Cyberflex application, including object instantiations, exception handling, class inheritance, and Cardlet(tm) loading with a secure framework. Students coming to the class should have a basic knowledge of C or C++ and basic knowledge of microprocessor hardware for chip cards.

A detailed course description and registration information can be found on the Schlumberger Cyberflex web site at .

“Cyberflex has opened smart card programming to the world of mainstream computer software development. This brings tremendous opportunities to software companies and programmers that have new, innovative ideas for smart card applications,” said Tom Lebsack, information security and multimedia business segment director for Schlumberger Smart Cards. “Developers who want to be involved in this new field should definitely take advantage of this course.”

Schlumberger is a leader in Java card technology, developing and introducing the first Java-based smart card, Cyberflex, in 1997. Since then, Java card technology has revolutionized the industry, with major smart card manufacturers, chip manufacturers and card issuers endorsing and supporting Java card technology, especially for secure multiple application smart cards. The development of the Cyberflex card mirrors the Schlumberger commitment to drive smart cards to open standards and broaden their reach. Among these are the company’s participation in the PC/SC Workgroup to define the specifications for smart cards in the PC environment and the company’s leadership participation in the industry’s Java Card Forum.

About Schlumberger

Schlumberger Electronic Transactions offers a flexible portfolio of smart card-based solutions for businesses and communities of all kinds. The company provides cards, terminals, development tools and support in open configurations for operators, developers, integrators and distributors worldwide. Under The Smart Village(R) brand, the Schlumberger offer includes the milestone Cyberflex card, the industry’s first Java-based smart card. The Electronic Transactions group employs over 5,000 people and operates 45 facilities in 34 countries across the globe. Additional information is available on the World Wide Web at .

Schlumberger Electronic Transactions is a business segment of Schlumberger Limited, a $10.65 billion global technology service company providing oilfield services, natural resource management, transactions based technology and associated systems, and semiconductor test equipment.

Cyberflex and Cardlet are trademarks of Schlumberger. Java is a trademark of Sun Microsystems, Inc.

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Latin America’s First RemoteTeller

Banco Credito e Inversiones has installed Latin America’s first RemoteTeller System.  The system, located on the ground floor of the new Chilean Telephone Company main office building, was installed to help bring new types of financial services to Chile.

The RemoteTeller System, developed by Diebold, Incorporated (NYSE DBD), has four interactive banking stations with video conference hook-ups and a pneumatic document delivery system.  It is comparable to the type of environment customers would experience at a drive-up bank window.

A customer who approaches one of the four banking stations is greeted via two-way closed circuit television technology by a teller located elsewhere in the building.  The RemoteTeller System accommodates all transactions performed in a traditional bank lobby with paperwork and currency sent back and forth by the pneumatic tube system.  While transactions are being processed, a color customer monitor can display current news, sports and weather information, along with promotional messages.

“The RemoteTeller System is more efficient than a traditional bank lobby since our tellers can now service more than one customer at a time,” said Andres Bianchi, head of self service banking support at Banco Credito e Inversiones.  “Customers appreciate a system that combines the convenience of today’s technology, but still offers the personal experience of both seeing and talking with a teller.”

Floor space that would have been used for lobby teller stations can be devoted to other banking sales efforts.  Since tellers can be located in a secure environment, financial institutions can extend their hours while ensuring employee safety.

“The RemoteTeller System is a solution that integrates new and existing technology,” said Ernesto R. Unanue, Diebold vice president and managing director, Latin America.  “It can be custom-designed to meet the specific needs of our customers and easily upgraded as technology advances and customer requirements change.”

Diebold currently has multiple RemoteTeller Systems installed.  The RemoteTeller System was sold and installed by TecnoDisk, Diebold’s exclusive distributor in Chile.  TecnoDisk, with offices in San Jose, Calif. and Santiago, Chile, specializes in security equipment and currency handling systems and is a leader in selling and installing Diebold’s self-service banking solutions in Chile.

Banco Credito e Inversiones is one of Chile’s largest banks with over 140 branches throughout the country and provides a wide range of financial services.  The bank has traditionally been acclaimed as the leader in technological innovation in the Chilean banking industry.

Diebold, Incorporated (pronounced DEE-bold), headquartered in Canton, Ohio, is a global leader in providing card-based transaction systems, security and service solutions to the financial, education and healthcare industries. Founded in 1859, the company develops, manufactures, sells and services automated teller machines, electronic and physical security equipment, automated medication dispensing systems, software, supplies and integrated systems solutions.

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