NOVA-MBNA Connection

Atlanta-based NOVA Information Systems made it official yesterday that it has acquired a second merchant portfolio from MBNA America. The transaction, which closed December 30, represents about $1.0 billion in annual credit card volume, and primarily consists of professionals such as physicians, accountants and attorneys. Under terms of last week’s deal, NOVA will enter into an exclusive, long-term marketing agreement with MBNA to provide payment processing services to merchant accounts originated through MBNA. In October 1992 NOVA purchased a general merchant portfolio from MBNA representing about $1.4 billion in processing volume. Last year NOVA acquired Crestar’s merchant portfolio and recently signed merchant processing joint ventures with Firstar and KeyCorp.


NDC Signs Advanced Health

Advanced Health Corporation , and National Data Corporation announced Thursday a marketing agreement that would make real-time laboratory information more accessible to health care providers nationwide.

Under the terms of the agreement, National Data will partner with Advanced Health’s subsidiary Advanced Health Bukstel & Halfpenny (AHB&H), to provide a laboratory information database service for physicians, hospitals and integrated delivery systems.

National Data Corporation is a leading provider of health information services and products across multiple segments of the health care industry. As the leading processor of health care transactions, NDC will license AHB&H’s software and integrate it into its existing EDI network. NDC, which has been in the health information services business for more than 20 years, currently processes more than 1 billion health related transactions annually in support of its customer base.

“This is an important agreement for our company,” said Advanced Health’s Chairman and CEO Jon Edelson, MD. “In leveraging NDC’s extensive network, we are taking significant steps to create a standard physician interface for clinical information requests and other forms of electronic commerce. Having real time access to this data can positively impact the quality of our country’s health care and significantly impact its costs. NDC’s national scope of operations will help make this interface possible. Our applications will simplify lab data transfer across NDC’s customers’ health care delivery networks and give providers immediate value.”

According to Richard Cohan, NDC’s general manager of Health Network Services, “National Data’s health care customers have expressed a need for integrated lab results reporting. These applications fit very well with our long-term strategy of offering complete solutions to our customers. We look forward to marketing this new capability on a national scale.”

National Data Corporation offers value-added information services and systems to a broad range of health care customers, including physicians, hospitals, pharmacies and dentists. It also serves HMOs, insurance carriers, nursing homes, outpatient clinics and government health care agencies. In the payment systems market, National Data provides a wide array of credit, debit, check, smart card, purchase card and Internet-based services. It serves 1.2 million merchants in North America, 12,000 corporations, more than 700 financial institutions and numerous federal and state government agencies.

Advanced Health Corporation is a leading physician practice management company that vertically integrates practice and network management services with clinical information systems. Unlike other physician practice management companies, Advanced Health partners with – instead of purchases – physician group practices, thereby maintaining physicians’ independence and providing the optimal incentives to achieve practice success. ADVH provides physician practice and network management and consulting services through its Advanced Health Management subsidiary and currently serves over 1,800 physicians. ADVH provides clinical information systems through its Advanced Health Med-E-Systems and Advanced Health Bukstel & Halfpenny subsidiaries to physicians and health care organizations nationwide, including over 40 hospitals. These systems provide physicians with patient-specific clinical and health plan information at the point of care to improve the quality and reduce the costs of health care.

When used in this report, press releases and elsewhere by management of National Data Corporation, from time to time, the words “believes,” “anticipates,” “expects” and similar expressions are intended to identify forward-looking statements concerning the Company’s operations, economic performance and financial condition, including in particular, the likelihood of the Company’s success in developing and expanding its business. These statements are based on a number of assumptions and estimates which are inherently subject to significant uncertainties and contingencies, many of which are beyond the control of the Company, and reflect future business decisions which are subject to change. A variety of factors could cause actual results to differ materially from those anticipated in the Company’s forward-looking statements, some of which include competition in the market for the Company’s services, continued expansion of the Company’s product and service offerings and other risk factors that are discussed from time to time in the Company’s Securities and Exchange Commission (“SEC”) reports and other filings. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date hereof. The Company undertakes no obligations to publicly release the results of any revisions to these forward-looking statements that may be made to reflect events or circumstances after the date hereof, or thereof, as the case may be, or to reflect the occurrence of unanticipated events.


Ecuadorian Bank to Issue AmEx

Filanbanco and American Express today announced an Independent Operator agreement in which Filanbanco will issue American Express Cards in Ecuador, in sucres, the local currency. Cardmembers will be able to use the Card at establishments in Ecuador and throughout the world.

“Filanbanco is proud to have been selected by American Express to be its partner in issuing the American Express card in Ecuador,” said Roberto Isaias Dassum, Executive President of Filanbanco. “This agreement will allow us to offer our clients an outstanding and wide variety of financial services through one of the most important credit card companies in the world.”

“We are delighted to be able to add Filanbanco to our growing family of Latin American partners, especially at the beginning of their exciting 90th anniversary year,” said James Cracchiolo, president of American Express’ Global Network Services Group. “Through strategic arrangements like this one with Filanbanco, we are matching the global strengths of the American Express brand and worldwide service with the marketing and operations experience of strong local partners committed to the same kind of high quality service standards American Express offers its customers around the world.”

Under the agreement announced today, Filanbanco will acquire the right to conduct the American Express Card-issuing business in Ecuador. Filanbanco will be responsible for all operations supporting the American Express Card — including billing and payment systems, accounting, customer servicing, credit and fraud control, and charge authorizations as well as marketing the Card in Ecuador.

Ecuadorian customers will have access to the American Express international service network and other travel and financial services. The company’s network has more than 1,700 owned and representative Travel Service Offices worldwide.

Filanbanco will also take over responsibility for servicing local merchants accepting the American Express Card in Ecuador. As a result of this agreement, the number of merchants accepting the American Express Card in Ecuador will be expanded, significantly enhancing the relevance and utility of the Card to customers living in or visiting the country.

American Express currently provides a U.S. dollar-denominated American Express Card to Ecuadorian customers. Current American Express Cardmembers will have the option of converting their Card to the new product, retaining their dollar-denominated Card, or carrying both Cards. American Express Travelers Cheque and travel businesses are unaffected by this agreement.

Filanbanco, founded in 1908, is among the largest financial institutions in Ecuador. It has 73 offices in 22 cities in Ecuador, and has one of the most extensive ATM networks in the country. It has correspondant banking relationships with over 350 international banks and is one of the largest card issuers in Ecuador.

American Express Travel Related Services Company, Inc., a wholly-owned subsidiary of the American Express Company — a diversified worldwide travel and financial services company founded in 1850. It provides card, Travelers Cheque, travel and financial services in over 160 countries.


Shah Files Lawsuit for Missing Children

[For more details on this story click here.][1]

Distraught Philadelphia business executive Bipin C. Shah, the man behind an international search for his missing daughters — has filed a pair of civil lawsuits in excess of $200 million against his ex-wife and an Atlanta woman accused of conspiring in a plot to have his children disappear into an underground network.

Shah is asking over $100 million in punitive damages from his former wife, Ellen Dever, and another $100 million from Faye Yager, who runs a clandestine operation that helps parents and children go into hiding to escape what they claim is abuse by the other parent.  The suits were filed Thursday on behalf of Shah and his two children — Sarah Lynn, 8, and Genevieve Marie, 6.

In a separate statement to reporters, Shah said the complaints seek damages for “Dever and Yager’s conspiracy to interfere with my custody rights, for violating the custody rights of my children, depriving them of the lifestyle to which they have become accustomed and for creating emotional distress to both the children and to me.”

He added  “This is not a case of spousal abuse.  This is a case of a scornful wife and her fight to get more money from me after several failed attempts by her for reconciliation.”

According to the lawsuits, Yager is described as a “self-appointed crusader who has taken her crusade too far.”  Shah’s lawyers contend in the suit that Yager has placed herself “in the role of deciding” whether he should be able to exercise his custody rights with the children “in order to protect their mother against unfounded and unproven allegations of abuse.”

One lawsuit was filed in Atlanta’s United States District Court for the Northern District of Georgia where Yager lives.  The other was filed in Montgomery County Common Pleas Court in Norristown, Pennsylvania, the jurisdiction where Mr. Shah resides.  Dever fled on June 8 violating the terms of a joint custody agreement.  There is a federal warrant outstanding for her arrest on child concealment charges.  There are also pending state criminal charges.

Last month Shah — who helped build the MAC electronic banking system into a national network — offered $2 million for the safe return of the children to him.  Three days earlier The Pittsburgh Post-Gazette ran a picture of Ellen Dever — lugging a suitcase as she left her Main Line Philadelphia home to join Yager’s network.  The article reported that Yager admitted helping the family go underground, knows their location and vouched for their safety.

According to the lawsuits filed by Shah’s attorney — Albert Momjian — Yager “aided and abetted Dever in unlawfully removing the children from Pennsylvania, concealed their whereabouts and has not allowed the father to see the children in over six months.”  The couple were divorced 5-1/2 years ago.

Since his wife and children went underground Shah has spent over $700,000 in an exhaustive search for the girls utilizing 40 private investigators and two bounty hunters.  They combed four countries, checked out 11 sightings and ultimately came up empty-handed when it was discovered that Dever had changed the identity of the children and herself and gone underground.  The search went public on December 18 with the announcement of a $2 million reward for the safe return of the children to the former CoreStates executive.

Since then there have been over 2,000 calls prompted by media exposure and announcement of a free, 24-hour hotline to report sightings.  The number is 888-977-FIND (3463). One-hundred bounty hunters have signed up — some from as far away as Australia and New Zealand.  Three key sightings have kept investigators working around the clock.

In Nova Scotia, recycling cans now carry the pictures of Sarah and Genevieve.

A web site designed for the credit card industry by the CardWeb, Inc. has been running pictures of the girls and their mother.  The address is or .  In addition, the National Center for Missing and Exploited Children has created two websites for quick access to identification.  The URLs are for Sarah and 0033b for Genevieve.  To send e-mail to Bipin Shah the address is

The lawsuits note that no one — neither Yager nor his former wife — “have ever accused Shah of harming the children.”  Instead, Dever has admitted that Shah was a “loving, caring and tender father.”  The suit against Yager alleges she is “using the mother and children to further her own agenda of purportedly helping abused children and has taken upon herself to act as judge and jury while depriving Shah of his children.”

The complaint calls her actions “intentional, willful, malicious and so outrageous” that Shah and the children are entitled to punitive damages in excess of $100 million.

The companion suit against Dever charges that the former Mrs. Shah violated a joint custody order when — with Yager’s help — she left Pennsylvania and went underground, concealing the children from their father since last June.


Last June 7 — 216 days ago, I was sitting on top of the world.  I enjoyed the love and affection of my two wonderful daughters — Sara Lynn, the dancer and singer in the family and Vivi (Genevieve), the intellect.  I shared legal custody with their mother, my ex-wife Ellen Dever.  It’s now been 217 days since I’ve seen my daughters.  They have been taken underground by their mother with the help of Faye Yager of Atlanta, Ga.  Both my former wife and Ms. Yager acknowledge that I have never been abusive to my daughters, that I enjoyed a loving relationship with them.

Yet Ms. Dever and Ms. Yager have determined — acting as both judge and jury — that my children should be forever deprived of the love, affection and lifestyle provided by me and family members.

In making this determination they have violated Pennsylvania law and have interfered with my legal and moral custody rights.  In secreting my children, they have, in effect, become the abusers of my children and me.  They have not only violated my rights as a parent, they have violated the fundamental rights of my daughters to have the love and affection of their Dad.

I hold both Ellen Dever and Faye Yager fully accountable for their wrongful acts, for the damage they have caused to the children and to me.  I have today authorized my attorneys to commence an action on my behalf and on behalf of the children against Ellen Dever in Pennsylvania and against Faye Yager in the federal court in Georgia.  The complaints seek damages for their conspiracy to interfere with my custody rights, for violating the custody rights of my children, and for creating emotional distress to both the children and to me.

The complaints also seek punitive damages against each of them for $100 million.  I pray that nobody has to go through the ordeal which my children and I are currently enduring.  Every second that my children are not with me causes emotional distress to them and to me, the magnitude of which is immeasurable.  This is not a a case of spousal abuse.  This is a case of a scornful wife and her fight to get more money from me after several failed attempts by her for reconciliation.

Ms. Dever and Ms. Yager have deprived me of my beautiful daughters for 217 days without filing a stick of paper and without giving me my day in court.  We have a wonderful system of justice in this country.  And unlike Ms. Dever and Ms. Yager, I urge each of them to come to court and attempt to justify the actions they have taken in secreting my children.  Let Ms. Dever come out from hiding and explain to a judge why she feels justified in playing God and denying my fundamental, moral and legal right to be with my children. Ms. Yager should come down from her high horse and explain to a judge in Georgia what role she played in assisting my ex-wife to hide my children and why she has decided to play the role of God in dealing with my children, not her children.

[1]: /cardflash/secure/oldstatic/1997/december/19b_97.html


Barrie VISA Cash Pilot On Track

Scotiabank and Visa Canada today announced that a world-class pace of acceptance of reloadable consumer electronic cash cards has been set in the initial three months of the first major Canadian field trial of Visa Cash.

The city-wide trial which began in Barrie in October, 1997, has been seen more than 16,000 reloadable chip-based cards find their way into the hands of consumers. This is more than three times the original goal of 5,000 cards for the first three months of the trail.

The cards have been loaded at approximately 100 loading machines located throughout the city of 90,000 just north of Toronto, and used to make more than 25,000 purchases at over 500 merchant outlets.

the Barrie trial has generated on of the fastest take-up rates of any of the 55 Visa Cash trials organized in 17 countries. No Canadian trail of any other brand of reloadable electronic cash card has achieved a similar rate.

“We are absolutely elated with the results we have achieved so far, and we expect the pace of usage to accelerate as the trial progresses” stated Bob Lounsbury, Senior Vice-President, Card Products and Marketing, Scotiabank. “We are very pleased with the reponse of the public in Barrie, especially with the response at Georgian College where the students have embarced the new payment method enthusiastically.”

Since the beginning of the trial, students at Georgian College has used their Scotiabank Visa Cash cards to replace cash in more than 10 per cent of the purchases they make daily for food services on campus. All retail outlets and vending machines at the College have been converted to Visa Cash.

“Ease of accesss and use is a main reason the trial has been such a success to date” said Derek Fry, President of Visa Canada. “A Barrie consumer can obtain a Visa Cash card at any of 27 locations, load it, and use it instantly.”

The Scotiabank Visa Cash citywide field trial is scheduled to run through to late 1998. It is one of a continuing series of international trials of the product which to date have seen over seven million reloadable and disposable Visa Cash cards put into circulation on a trail basis in 17 countries. In Canada, more than 35,000 Visa Cash cards have been issued to consumers in Toronto, Vancouver, and Barrie.

Scotiabank is one of North America’s premier financial institutions, with more than $196 billion in assets and more than 35,500 employess worldwide. It is also Canada’s most international bank with over 1,600 branches and offices in more than 50 countries on five continents. Scotiabank is on the Worldwide Web at

Visa, “the world’s best wat to pay,” is the preferred brand and the largest consumer payment system worldwide. It plays a pivotal role in advancing new payment products and technologies to beneifit its 21,000 memeber finanical institutions, their coardholders and merchants, and the global economy. As the leader in in emerging products, Visa has 69 chip programs underway worldwide including over 7 million Visa Cash Cards, and is pioneering SET (Secure Electronic Transaction) program in 25 countries for secure Internet commerce. Visa’s 600 million cards, generating US$1 trillion in annual volume, are accepted at over 14 million worldwide locations, including 380,000 ATMs in the Visa Global ATM Network. Visa’s Internet address is


Mexican E-Commerce Pilot

Visa, Bancomer, Hewlett-Packard and Verifone launched today the first electronic commerce pilot program in the Americas using the SET 1.0 standard. As a result, Bancomer Visa cardholders will be able to make secure electronic transactions through the Internet. SET 1.0 is a standard developed by Visa in cooperation with other card companies and technology providers. This standard allows both the cardholder and the merchant to authenticate their identity and encrypts the information for transmission through the Internet.

![][1] “We take pride in being the first country in the continent to launch an electronic commerce pilot using the SET 1.0 standard. The cooperation between Visa and Bancomer has made it possible for us to offer Mexican cardholders the most advanced payment systems, ensuring their Internet purchases are secure,” said Eduardo Eraña, President of Visa International in Mexico. “This new effort is proof of Bancomer’s vision and Visa’s technological leadership. It also represents a milestone in the Bancomer-Visa partnership for the development of emerging technologies,” he added.

![][2] Bancomer is the first Latin American bank to issue digital certificates using the SET 1.0 standard. These certificates authenticate the cardholder as a legitimate Bancomer Visa cardholder with the ability to make secure electronic transactions. In addition, Liverpool is the first merchant to be issued a SET 1.0 certificate by Bancomer. This allows the cardholder to make purchases on the Web with full confidence that the transaction will be secure and backed by both Visa and Bancomer.

“Bancomer offers the best products and services to provide our customers with the highest degree of convenience when making their transactions, using cutting-edge technology HP and Verifone technology, and Visa’s expertise and know-how,” said Guillermo Acedo, Adjunct Director General of Consumer Banking for the Bancomer Financial Group.

As part of its “First Global” program, aimed at offering integrated solutions for financial institutions, HP contributed consulting, integration, support and the system platform. Verifone contributed its expertise as a leading worldwide provider of payment solutions for the physical and virtual environments, making its SET 1.0-based products a reality for financial institutions (vGate), merchants (vPOS), and consumers (vWALLET).

The electronic commerce process starts when the certified cardholder logs on to the Internet to review the Liverpool catalog, selects an item and orders it online. Once the order is placed, the merchant automatically requests authorization from Bancomer to complete the transaction. When authorization is obtained from the bank, the transaction is cleared and settled. Afterward, the merchant ships item to cardholder.

Bancomer Visa Classic, Visa Gold, Visa Debit and Visa Business cardholders are participating in this program.

Visa, “the best way to pay,” is the preferred payment brand and the largest consumer payment system worldwide. It plays a pivotal role in advancing new payment products and technologies to benefit its 21,000 Member financial institutions, their cardholders, and the global economy. As leader in the development of new programs, Visa has 69 chip card programs currently in operation throughout the world, including over 7 million Visa Cash cards, and is introducing Secure Electronic Transaction programs in over 25 countries in order to promote secure electronic commerce though the Internet. The 600 million Visa cards issued worldwide generate over US$1 trillion in sales volume annually, and are accepted at over 14 million merchants all over the world, including 380,000 ATMs of the Visa/PLUS network.

[1]: /graphic/hewlettpakard/hp.gif
[2]: /graphic/verifone/verifone.gif



Reinforcing its support for ‘Java’ smart card technology, VISA announced Thursday it will contribute and enter into a joint promotion of ‘Java’-based smart card processors with Sun Microsystems. VISA’s move is designed to accelerate deployment of ‘Java’ processors among the financial community while helping to lower the overall chip cost. VISA said yesterday it will introduce ‘Java Card’-based smart cards in mid-98. VISA currently has 70 chip card programs underway with 21 million chip cards issued, including over 7 million ‘VISA Cash’ stored value cards.


AmEx Drops UPS

American Express dropped UPS from its list of discounted services offered via the ‘Corporate Card’ for small business program. The change was effective January 1. However AmEx announced this week it will replace UPS in the savings program with a similar one with Federal Express, as of January 26. Small business cardholders will receive a 10% automatic savings on next day deliveries and a 20% discount on international priority shipments via FedEx. AmEx also announced this week it will adjust the gasoline savings program with Mobil, dropping the automatic rebate from 3% to 2%. Other current partners in the American Express small business savings program Kinko’s (10% discount), Hertz (15% discount) and Hilton (25% discount).



[1]: /graphic/americanexpress/m.gif
[2]: /graphic/americanexpress/fedex.gif


Internet Bank Offers VISA Check

Atlanta Internet Bank, Member FDIC, one of the Internet’s largest online financial services providers, is now offering Visa Check Cards to thousands of customers, announced AIB’s vice chairman and CEO D.R. Grimes. The Check Card offers another service to AIB customers, who use the company’s traditional banking services through the Internet and come from all 50 states and over a dozen foreign countries.

“We are very pleased to offer our customers Check Cards with the power of the Visa symbol to make their lives easier,” said D.R. Grimes. “Our customers have come to expect convenience from AIB. In fact, convenience and extraordinary interest rates are what drove thousands of customers to us in the first place. And convenience is how we’ll keep them happy in this rapidly evolving industry.”

AIB’S Visa Check Card will go beyond ATM cards, allowing customers to make purchases directly from their checking accounts at more than 13 million Visa merchant locations worldwide, as well as access their accounts from over 350,000 Cirrus ATM’s worldwide.

Atlanta Internet Bank has quickly become the world’s leading provider of online consumer retail banking and financial services. AIB offers checking, money market accounts and certificates of deposits with exceptional interest rates. AIB is a Member, FDIC. AIB is the world’s premiere provider of electronic financial services, and can be found on the World Wide Web at [][1], or reached toll-free at 888-256-6932.



Versatile Names New VPs

Versatile Card Technology, Inc., one of the USA’s largest Visa and MasterCard certified manufacturers of plastic cards, announces the appointment of Judy Merrick to the position of Vice President-International Sales and Wendy Lynam to the position of Vice President-Fulfillment Sales.

Ms. Merrick has been with VCT since 1988, and for the past 6 years has been National Sales Manager/International Sales. Ms. Merrick started her sales career with General Binding Corporation in 1977, and has been involved with sales in tho direct mail industry for the past 12 years.

Ms. Lynn has been with VCT since 1989, and has been involved with sales since 1990. For the past several years, Ms. Lynam has been a Sales Manager with VCT, and has been instumental in establishing VCT as a full-service provider of plastic card fulfillment services.

“VCT has experienced tremendous growth over the past several years,” said VCT president Nick Cooney, “and Judy Merrick and Wendy Lynam have been an important part of that growth,” “These appointments are not only our way of rewarding Judy and Wendy for their efforts,” Cooney added, “they are also a way to further structure the corporation for future expansion and growth.”

Versatile Card Technology, Inc. (Formerly University Printing Services, Inc.) is a minority business enterprise established in 1986.


Scoring Adjustment

With the increased use of credit bureau scores in mortgage lending and the rise in presentment of a consumer’s credit application among a number of lenders, Fair, Isaac announced yesterday it is adjusting its credit bureau scoring models to compensate for a slightly longer window for inquiries. Fair, Isaac models currently compensate for this type of short-term activity by treating a group of inquiries occurring within a seven-day period as a single inquiry. In the latest round of model enhancements, to be implemented at the country’s three largest credit bureaus, this inquiry window increases from 7 to 14 days. Fair, Isaac will also add an inquiry buffer which will ignore all auto and mortgage- related inquiries within 30 days of the time of scoring. Fair, Isaac says multiple inquiries contributes less than 5% of the predictive power of its model.


Comerica Renews FDR

First Data, Comerica Renew Bankcard Processing Agreement First Data Resources, a unit of First Data Corporation, and Detroit-based Comerica Bank today announced a five-year agreement for First Data to continue to provide bankcard processing services to the bank.

Under the agreement, First Data will provide data processing and other card portfolio services for Comerica. Financial terms of the agreement were not disclosed.

“By continuing our partnership with First Data, we are able to maintain our strong focus on maximizing the profitability of our card portfolios and delivering the innovation, responsiveness and quality service our customers need. In addition, First Data’s advanced technology and scale of resources help us to achieve our strategic objectives without having to build these resources internally,” said Patrick Weller, senior vice president of revolving credit at Comerica Bank.

Comerica Bank, a First Data client since 1985, is a subsidiary of Comerica Incorporated, one of the top 25 largest bank holding companies in the United States with $36 billion in total assets as of September 30, 1997.

“We are very pleased to renew our commitment to Comerica in enhancing its ability to increase the efficiency and profitability of card-based services and to capitalize on those services,” said Richard A. Zehnacker, president of First Data Resources. “Comerica’s renewal of our partnership once again demonstrates that First Data continues to support financial institutions as they successfully manage their card portfolios.”

Comerica Incorporated is a bank holding company headquartered in Detroit that operates banking subsidiaries in Michigan, California, Texas and Florida.

Omaha, Neb.-based First Data Resources is a leading global provider of transaction cards and other card-based services to more than 1,400 financial institutions around the world.

Hackensack, N.J.- based First Data Corporation is a global leader in payment systems, electronic commerce and information management products and services. First Data and its principal operating units process the information that allows millions of consumers to pay for goods and services by credit, debit or smart card at the point of sale or over the Internet, by check or wire money. For further information about First Data, please visit the Company on the Internet at [][1].