Citibank announced that it has begun offering consumer banking services in Poland with the introduction today of its new Citibank Visa credit card. The Citibank Visa card is the first internationally accepted credit card product to be made available to Polish residents.
“This is the same credit card Citibank issues to millions of customers from New York to Tokyo,” noted Tim Kelley, Citibank’s Division Executive for consumer banking in Central and Eastern Europe, the Middle East and Africa. “By choosing to carry the Citibank Visa card, our Polish customers can enjoy a payment option with flexibility, comfort and security.”
In addition to being the first credit card for Poles that is accepted internationally, the Citibank Visa credit card is also the only such card in Poland that fully protects cardholders from having to pay for any unauthorized charges stemming from the loss or theft of a card. Citibank (Poland) S.A., as the card issuer, will assume complete financial responsibility for any unauthorized charges, provided the cardmember has reported his or her card to be lost or stolen.
Additionally, the Citibank Visa card for Poland will feature the same benefits and services that Citibank customers enjoy elsewhere in the world, including 24 Hour Customer Service, the Photocard security feature, and issuance of up to six additional cards. The Citibank Visa card for Poland will be available in both Silver and Gold versions.
“In planning the launch of our retail business in Poland, we carefully examined consumers’ specific needs and wants in the area of financial services and products,” explained Harit Talwar, Managing Director, Retail Banking of Citibank (Poland) S.A. “Primarily, they expressed a desire for a simple and convenient method for making payments that would also feature some type of credit availability. It became clear that our Citibank Visa card was the logical first step for introducing Citibank’s retail banking to the Polish marketplace.”
In addition to offering the Citibank Visa card product, Citibank’s consumer retail business in Poland, known as Citibanking, will begin shortly and will include 24 hour banking-by-phone.
Citibank, headquartered in New York City, is the world’s most global bank, with offices in 98 countries and territories, and the world’s largest issuer of MasterCard and Visa credit cards, with over 62 million cards in circulation. In Poland since 1991, the Bank has 433 employees working in branches in Warsaw, Gdynia, Wrochaw and Katowice, and currently serves more than 800 of Poland’s largest domestic and foreign companies. Citibank was named Poland’s “Best Bank” in 1995 by Gazeta Bankowa, and “Best Bank” in 1996 by the Home & Market Monthly.Details