Thunderbeam [(http://www.thunderbeam.com)], the leading authority on children’s software, announced its selection as a Certified Merchant by Excite, Inc. (NASDAQ:XCIT).
Excite’s Certified Merchant Program features the Internet’s first Safe Shopping Guarantee. If a user’s credit card company determines that any fraudulent use of a user’s credit card occurs as a result of a transaction from an Excite Certified Merchant, Excite will reimburse the user for any fraud liability that the credit card company does not cover (within the card’s legal limits).
“Excite recognizes how important security is for consumers when shopping online and we are offering an unequaled guarantee to create a safe and comfortable online shopping experience,” said George Bell, president and CEO, Excite, Inc.
Thunderbeam joins a select group of about 25 online retailers selected for the Program at its launch, including Amazon.com, The Disney Store Online, J. Crew, Tower Records and Wal-Mart Online. To qualify for the Excite Certified Merchant Program, vendors must offer secure transaction technology and meet rigorous customer service requirements including email verification and the processing of orders within one business day. Excite Certified Merchants will respond to customer support inquiries within one business day of receipt and will notify customers of any stock outages within one business day of receiving an order.
“Excite’s inclusion of Thunderbeam is yet another feather in the cap for us. In less than a year since we launched, Thunderbeam has built a trusted brand identity for providing high-quality information and the world’s largest selection of children’s software products for purchase,” said Srikant Srinivasan, president and CEO of Thunderbeam. “We are excited about the Certified Merchant Program because it goes to the heart of the biggest concern that Internet shoppers have – security,” he added.
Thunderbeam offers busy consumers a smarter way to shop for kids’ software, where visitors can quickly find the right product, try it, and buy it. Thunderbeam offers a one-stop shop with in-depth information on over 2,500 software titles, member reviews, downloadable demos and secure online purchasing. Thunderbeam has strategic relationships with leading companies such as Netscape, ParentTime (from Time Warner Cable Programming and Procter & Gamble Productions, Inc.), Prodigy and CompuServe.