American Express Global Business Launches Corporate New Tools

American Express Global Business Travel (“GBT”) today announced new servicing and technology tools and platforms that foster stronger connections and enable smarter communications with travelers and travel managers. Central to these solutions is GBT’s focus on interacting with business travelers when and how they want to be reached, and ensuring a seamless experience from trip planning and booking to traveler care in the case of a disruption. The solutions announced today include the launch of First from American Express Global Business Travel and major enhancements to GBT’s existing A X CONNECT product and TripCase integration. Firstfrom American Express Global Business Travel is a new solution for road warriors and executive travelers that provides them the end-to-end experience they deserve – from personalized business trip planning, to continuous monitoring and anticipation of traveler needs, to proactive care while on the road.

The bedrock of First is the elite team of expert travel counselors and the next-generation technology behind them. These travel experts go above and beyond simply selecting the right airline seat or meal preference. They are virtually alongside the traveler, 24/7. First travel counselors are empowered to advocate and immediately resolve issues on the traveler’s behalf, utilizing strong supplier relationships and the latest travel disruption notification technology to help ensure a comfortable, productive, and safe trip. They are committed to finding solutions that remove travel obstacles and ensure a traveler can maximize productivity while on the road.

Details

ACI Worldwide Announces Latest Online Payments Client

ACI Worldwide announced that Ohio-based Franklin University has selected ACI to power its online payments. Franklin University wanted a proven payment provider with technology that required no additional programming to integrate with the University’s ERP system. It also wanted technology that provided a low total cost of ownership. ACI’s electronic payment solutions and integrated strategic partnerships with wide-ranging ERP providers made it the ideal payment partner for the University.ACI is a market leader in providing electronic payment solutions to colleges and universities with more than 300 higher education institutions in the United States and Puerto Rico utilizing its payment processing solutions.

Details