Jack Henry Intros Call Center Service

Jack Henry & Associates for financial services organizations announced that its jhaCall Center system can be deployed through a variety of bank-defined outsourced services. jhaCall Center supports a variety of outsourced implementation options provided by U.S.-based call center associates who serve as seamless extensions of a bank’s staff. jhaCall Center Services – The jhaCall Center staff receives and resolves customer calls and inquiries during banks’ regular business hours. jhaCall Center Full Business Services Outsourced – This comprehensive service augments telephone support with jhaCall Center staff qualified to perform operational loan and/or deposit related tasks, ranging from new accounts, file maintenance, transaction processing, and exception handling.

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Western Union Renews Post Office Deal

Western Union renewed in France its long-term collaboration for money-transfer services with La Banque Postale, the banking subsidiary of La Poste group, the postal services’ operator in France. Serving more than 10 million active customers in France, La Banque Postale has one of the largest banking networks in the country, and is a key Agent for Western Union in France. Western Union and La Banque Postale have been working together since 1996, offering a variety of innovative products and services for money transfers, serving their customers’ financial needs to transfer money in a fast, convenient and reliable way.

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MasterCard and Worldline Partner on MasterPass

MasterCard and Worldline, Atos subsidiary for e- payment services, announced their partnership on the integration and deployment of MasterPass, the future of digital transactions. This collaboration, which covers all countries operated by Worldline – UK,France, Benelux, Germany, Spain, India and other Asian countries – , paves the way for the adoption of MasterPass by thousands of merchants. MasterPass, the digital platform from MasterCard, simplifies online purchases made from connected devices including PCs, touchpads and smartphones. MasterPass eliminates the need for consumers to enter detailed shipping and card information to complete their online shopping at MasterPass merchant sites that have the «Buy with MasterPass” button on their check out page. Consumers can securely store MasterCard and other branded credit, debit and prepaid card information, address books and more.

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AmEx 3Q/13 Sees Net Income Up 9%

[ihc-hide-content ihc_mb_type=”show” ihc_mb_who=”0″ ihc_mb_template=”1″] American Express reported 3Q net income of $1.4 billion, up 9% from the year ago period, while consolidated total revenues net of interest expense were up 6% to $8.3 billion, from $7.9 billion a year ago. The AmEx U.S. Card Services segment posted net income of $782 million, up 12% from…

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Iberiabank and Payment Alliance International Partner on ATM Branding

Payment Alliance International (PAI) retail ATM solutions and Iberiabank announced they have entered into an agreement to brand ATMs in Rite Aid. As in other financial institution branding partnerships, PAI will own and operate the ATM placements, and IBERIABANK cardholders will enjoy surcharge free access for transactions made at IBERIABANK branded ATMs that can be found at select Rite Aid locations. As one of the largest ATM networks in the United States, PAI provides ATM services for over 60,000 retail locations nationwide and has been selected to provide ATM services for approximately 1,500 Rite Aid locations in the western, central, and southern United States.

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CardConnect Partners OnDeck for Biz Lending

CardConnect payment processing partnered OnDeck, which efficiently delivers capital to a market underserved by banks. This partnership extends immediate, pre-authorized and transparent funding to the 50,000 U.S. businesses using CardConnect to accept billions of dollars in transactions each year. With OnDeck’s technology platform integrated into CardConnect’s underwriting process, CardConnect merchants have immediate access to both payment processing and small business loans. CardConnect merchants can secure fixed amounts of capital — ranging from $5,000 to $250,000 — for what is typically 50 percent less expensive than a merchant cash advance.

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ArgoPay Launches Pilot of Virtual Card App

ArgoPay is now allowing merchants to keep more money while rewarding credit card users. In any credit card transaction, at least seven middlemen get between a merchant and their money, sending between 2 and 5 % of purchases to these go-betweens. ArgoPay is disrupting the payment system, eliminating all of these intermediaries with a virtual credit card issued when you download the ArgoPay app. Merchants now get 0% processing fees without the need for any additional dongles or hardware to process payments. They also get instant access to a loyalty program for their best customers and a hassle-free way to send tempting offers to consumers who might become their next loyal customer.

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OTI’s Wave Audio Jack Plug-in MasterCard PayPass Certified

On Track Innovations cashless payment solutions based on contactless transactions and near-field communication (NFC), has received official certification to use MasterCard’s “Mobile MasterCard PayPass – M/Chip 4” technology in OTI’s Wave, a new NFC add-on for smartphones, tablets and PC devices. The Wave is the industry’s first audio jack plug-in NFC payment solution and the only to receive certification from a major payment company like MasterCard. Based on OTI’s patented NFC technology, the compact Wave dongle is device agnostic, easily plugging into any smartphone, tablet or PC, allowing users to pay with their device while enjoying real-time benefits from loyalty programs and other incentives as delivered by the corresponding application. It opens up a whole new world of mobile device applications, while alleviating the burden of a wallet full of credit cards. With Public Key Infrastructure on the Java OS, it offers NFC payment performance.

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Orderman and payworks Team on mPOS

payworks mPOS processing partnered Orderman ordering and billing systems in the restaurant and hospitality business to build a Chip & PIN solutions for mobile ordering terminals. Orderman integrates the payworks mPOS SDK into their ordering and billing systems, enabling their merchants to accept payments with low cost and pocket size Chip & PIN devices. The combined solution will be presented at IGEHO, one of the largest exhibitions for the hotel sector, taking place in Basel/Switzerland from 23rd to 27th of November 2013. Orderman integrates the payworks mPOS SDK into their products. The implementation enables merchants using Orderman terminals to equip their staff with a fully certified, low cost credit card terminal, which they can carry around in their pockets, reducing checkout time significantly and enhancing the interaction with their guests. Prior the now introduced solution, the staff had to get a wireless terminal from the sales counter each time a customer wanted to pay by card.

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Oberthur joins MasterCard mMoney Program

Oberthur Technologies, one of the world’s largest providers of security and identification solutions and services based on smart card technologies, announced that MoreMagic, an Oberthur Technologies company, has joined the MasterCard Mobile Money Partnership Program (MMPP), a program designed to help more than 2.5 billion financially-underserved consumers around the world use their mobile phones to access mainstream financial services. Through its MoreMagic Mobile Money offer, Oberthur Technologies enables a full suite of banking, payment and commerce services in areas where there is a lack of banking infrastructure. Relying on the industry’s most comprehensive suite of applications, the solution connects a global mobile financial ecosystem that links mobile operators, financial services organizations, retail distributors, NGOs and other businesses.

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Western Union, Lottomatica and MasterCard Launch Pre-Paid Card

Western Union payment services launched “My WU” reloadable prepaid card in conjunction with Lottomatica, which is now part of the Western Union Global Share platform. Western Union launched new stored-value solutions in markets around the world by joining forces with local companies. The “My WU” prepaid card is designed to serve the more than 4 million registered migrant workers in Italy who need convenient access to financial services. The cards will be available at 15,000 Lottomatica Carta Lis locations throughout Italy and online at wu.com/it/mywu/prepaid. Customers also will have the option to reload their My WU prepaid cards at more than 22,000 locations and over 10,000 ATMs across Italy. The “My WU” cardholders will also be able to fund Western Union Money Transfer transactions using their cards at Lottomatica locations where the service is available.

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Conference Board Index Up .6% in July

[ihc-hide-content ihc_mb_type=”show” ihc_mb_who=”0″ ihc_mb_template=”1″] Conference Board statistics are currently not being updated due to the suspension of Federal government services. The last update to our Conference Board statistics was August 22, 2013 for the month of July. During the shutdown period, Cardweb will not collect data or issue reports in this capacity. Updates to this…

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