ACI Worldwide Survey Shows EMV Adoption to mCommerce

ACI Worldwide payment system released the results of a new survey of banks, retailers and payment processors that sheds new light on industry trends related to EMV, mobile payments and banking, fraud and innovation. With this, ACI found that those intimately involved in banking and payments believe that EMV is poised to drive the adoption of mobile technology with 49% indicating the U.S. migration to EMV will result in consumers turning away from card-based transaction in lieu of mobile payments. Moreover, 32% noted that rolling out hardware updates (like POS terminals, ATMs, etc.) would present the largest issue; 26% believed the biggest challenge would be educating and training business constituents along with driving consumer awareness and adoption; and 24% said they were most concerned about meeting compliance and liability shift deadlines. When asked what trend would have the biggest impact on the banking and retail, 19% disclosed it would be the adoption of mobile banking; 12% believed more banks will offer online/mobile bill pay services; and 11% believed that industry and regulatory mandates will slow mobile rollout.

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Bluefin Payment Systems Announces SVP, Business Development

Bluefin Payment Systems announced the addition of Julie Counterman as Senior Vice President, Business Development and Sales to manage Integrated Software Vendor (ISV), E-Commerce, Inside Sales and Relationship Management teams. Ranked as the 6th fastest growing private company in the U.S. by Inc. Magazine in 2012, Bluefin is a leading payment processor in the U.S. and Canada, integrating their PayConexTM payment gateway with ISV, SaaS and enterprise management platforms, while serving major E-Commerce merchants directly. Most recently, Julie served as the Executive Vice President of Sales and Marketing at Accelerated Payment Technologies (APT) where she was instrumental in increasing net revenues and EBITDA growth; Accelerated was acquired by Global Payments Inc. in October 2012. She was also the SVP of Sales and Marketing at Recordant, VP of Sales and Marketing for Harland Financial Solutions, Chief Marketing Officer at InterCept, Inc. (acquired by Pay By Touch) and Vice President of Marketing at Spectrum (acquired by Metavante).

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Cognia joins PCI Security Standards Council

Cognia, a provider of global communications services for compliance, risk and productivity, joined the PCI Security Standards Council as a new Participating Organization. Cognia will work with the Council to achieve and improve payment data security worldwide through the ongoing development of the PCI Security Standards, including PCI DSS, PIN Transaction Security (PTS) requirements and PA-DSS. With this, Cognia adds its voice to the standards-setting process and will receive previews of drafts of standards and supporting materials in order to provide feedback to shape their final versions, as well as engage a growing community of more than 600 organizations united to improve payment security. Cognia will also have the opportunity to recommend new initiatives for consideration to the PCI Security Standards Council, participate in webinars and question and answer sessions with Council representatives.

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Burger King Deploys NCR Pulse Smartphone App

NCR Corporation announced that Hybrid Dining, a UK Burger King Franchisee, has implemented the NCR Pulse Real-Time smartphone application, joining the 5500 other sites worldwide. Available for iOS® and Android™ devices, NCR Pulse Real-Time is a SaaS-based mobile analytics engine that helps restaurant operators and owners solve the everyday challenges of low visibility into current operational performance, lack of predictable data and inability to be in several places simultaneously. The application delivers up-to-the-second performance metrics and notifications directly to a user’s smartphone. Operational data is segmented for quick, easy review, such as voids and comps, net sales by hour, employee performance and overtime alerts.

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MasterCard Appoints LAC Region President

MasterCard announced the appointment of Gilberto Caldart as president of its Latin America and Caribbean (LAC) business, effective August 1. Currently the head of MasterCard’s GeoSouth Division (Argentina, Bolivia, Brazil, Chile, Paraguay, Peru and Uruguay) for MasterCard LAC, Caldart succeeds Richard Hartzell, who will take on a new role as head of MasterCard’s business with merchants and acquirers across its international markets. He joined MasterCard in 2008 from Citi Brazil where he was Country Business Manager, overseeing Retail Bank, Consumer Finance and the Cards business. He holds a Bachelor’s degree in Business Administration and Accounting and an MBA from Duke University.

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Gemalto Partner Deploys Contactless Cards

Gemalto digital security is providing SEB Latvia with Optelio payment cards to deliver the speed and convenience of contactless transport to schoolchildren and seniors in the city of Jelgava, Latvia. The SEB Group is a leading North European financial services group for 400,000 corporate customers and institutions and 5 million private customers. The card, issued by SEB Latvia on behalf of the Jelgava county government, enables speedier boarding and cash-free travel on local buses. Ultimately, the multi-application card will include contactless payment and will be extended to all of Jelgava’s residents. This is the first contactless payment cards ever deployed in Latvia and the Baltic States. Gemalto’s Optelio is a private label payment solution compliant with the EMV standard. Students are able to pay at school canteens, vending machines or at any city facilities, using standard, contactless EMV point-of-sales terminals. Parents can credit the SEB prepaid account at bank branches or online, and set limits on daily expenditure.

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Three-Year High in Owners’ Take on Business Conditions

[ihc-hide-content ihc_mb_type=”show” ihc_mb_who=”0″ ihc_mb_template=”1″] More small business owners say business conditions are currently good or excellent than at any point in years, according to the latest Citibank “Small Business Pulse.” Indicating 48% of small business owners rate conditions as good or excellent, up from 43% in May 2012 and twice the rate three years ago…

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Dunkin’ Donuts Implements NCR Digital Signage

NCR announced Dunkin’ Donuts deployed its high-definition “Vitalcast” digital signage solution at locations across the United States. Dunkin’ Donuts will leverage the state-of-the-art digital signage solution to bring its popular food and beverages to life with visually compelling animations and messaging similar to the brand’s iconic advertising. The NCR Vitalcast digital signage has been installed in approximately 400 Dunkin’ Donuts restaurants with more than 2,000 restaurants anticipated to transition from static menu boards to digital signage by year-end. This will provide Dunkin Donuts restaurants the opportunity to showcase a wider variety of food and beverages with high resolution product shots and video to enhance the overall guest experience. The digital signage solution will also make it easier and cost effective to update information in real-time, feature new and limited time products, and display nutritional information.

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Western Union Partners AntiCounterfeiting Coalition Against eFraud

The Western Union Company and the International AntiCounterfeiting Coalition (IACC) announced an alliance to help identify and prevent the sale of counterfeit goods through the IACC Payment Processor Portal Program. A collaborative effort between the IACC and the payment industry, the Payment Processor Portal provides a system for intellectual property rights-holders, such as manufacturers of luxury goods, electronics, pharmaceuticals, and consumer products, to report the sale of illegal counterfeit goods. Once the IACC verifies a merchant claim, a third-party monitoring agent alerts affected payment processors, like Western Union, enabling them to take necessary actions. This service will assist Western Union in identifying rogue merchants who sell counterfeit materials and who encourage buyers to send payments using Western Union Money Transfer® services.

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Fiserv Announces Latest Credit Union Client

Fiserv announced that Navigant Credit Union selected its DNA account processing platform from Open Solutions, now part of Fiserv, to better serve its 62,000 members. DNA from Fiserv is the first open, relationship-centered core banking platform built for global collaboration, offering a 24/7 continuous, real-time platform that employs a relational data model designed around the person, not the transaction, so Navigant staff can securely view complete profiles of their retail and commercial customers by person, product or account. Navigant can easily enhance DNA with solutions from Fiserv, third-party partners and applications developed by other DNA clients. The credit union will have access to the DNAcreator™ development toolkit, which allows the credit union’s technical staff to create and sell custom core extensions called DNAapps™ to other financial institutions via the DNAappstore™ — the first online marketplace for core innovation and collaboration through shared custom applications.

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